Legal Jobs in Hong Kong, Hong Kong S.A.R. (Now Hiring) — 82 open — Page 4

GCB 5

We are currently seeking a high calibre professional to join our team as a Manager International Propositions

In this role you will:

• Support cross border enablement development with alignment to the principles of the cross border policy
• Implement control initiatives and support delivery to ensure the wider WPB teams are in compliance to both internal and external cross border regulations
• Drive the effective roll out of new business initiatives such as marketing campaign, cross border collaboration, ensuring all initiatives and execution are in full compliance with Legal and Regulatory requirements
• Improve non-resident Chinese customer experience through revamp of customer engagement journeys through process improvement, service enhancements, digitization and automation initiatives
• Achieve Customer Operating Plan and Financial Resource Plan target by delivering all strategic customer lifecycle management initiatives according to plan with strong customer centricity at heart
• Liaise and work in collaboration with various key stakeholders including Propositions, Marketing, Risk, Legal and Compliance, Expat team, and other corridor representatives to ensure business growth is delivered in line with the Group strategic direction
• Conduct comprehensive competitor landscape and deep understand non-resident Chinese customer need through customer survey or interview
• Collaborate with marketing team to build thought leadership for non-resident Chinese customers

To be successful you will need:

• Experience in retail banking with in-depth understanding and experience in the financial or banking sector
• University degree or relevant post graduate qualification.  Advance degree (MBA or equivalent) is a plus
• Strong business acumen with advanced strategic planning and project management skills and a hands-on approach to drive improvement and resolve problems
• Proven record in strategy formulation on international banking business and retail banking with strong understanding of customer behaviours and needs related to banking and wealth
• Experience in addressing the needs of internationally mobile high net worth clients (includes non-resident Chinese and expats) and their banking and wealth needs preferred
• Excellent understanding of WPB strategic imperatives and being able to translate them into business objectives and policies
• Strong interpersonal and communication skills to engage stakeholders across businesses and functions with ability to influence senior teams
• Prior experience working with or in foreign markets advantageous
• Language skills preferred: English and Chinese (Mandarin)