Newcastle, New South Wales, Australia · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Location: Open to all QBE office locations Type: Permanent, full time Hybrid role, Happy to talk flexible working The opportunity This is an exciting opportunity …
Skills: Analytical Thinking, Complaint Management, Conflict Resolution, Critical Thinking, Customer Value Management
Adelaide, South Australia, Australia · On-site
$90k–$95k/yr
About the Role Ventia is hiring experienced and motivated Care and Custody Managers (CCM) to oversee court custody operations as part of the SAPMICM contract, which delivers secure prisoner transport and custody manageme…
Skills: Custody Management, Leadership, People Management, Stakeholder Engagement, Risk Management
Chifley, New South Wales, Australia · Hybrid
Title: Director Legal At KBR – We do things that matter. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with cust…
Skills: Strategic Legal Leadership, Contract Negotiation, Government Contracting, Regulatory Compliance, Stakeholder Management
Adelaide, South Australia, Australia · On-site
Company Description Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia (UPA) division you’ll…
Skills: Governance, Compliance, Policy Drafting, Minute Writing, Data Collection
Adelaide, South Australia, Australia · On-site
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, an…
Skills: Industrial Relations, Human Resources Management, Workforce Planning, Employee Relations, Stakeholder Management
Adelaide, South Australia, Australia · On-site
Who We Are: OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart & GiftBox, and in S.A, Krispy Kr…
Skills: Property Management, Leasing Strategy, Portfolio Optimisation, Commercial Negotiation, Financial Analysis
Adelaide, South Australia, Australia · On-site
$142k–$147k/yr
Lead a team with 5 direct reports Full time, one year fixed term role $141,780 - $147,401 + 12% superannuation About the Opportunity The Manager, Council Governance plays a central role in supporting the City of Adelaide…
Skills: Corporate Governance, Legislative Interpretation, Team Leadership, Minute Taking, Agenda Preparation
Adelaide, South Australia, Australia · On-site
Lead a team with 6 direct reports Full time, permanent role $131,166 + 12% superannuation About the Opportunity As Team Leader, Development Facilitation, you’ll lead a team at the centre of some of Adelaide’s most signif…
Skills: People Management, Stakeholder Engagement, Construction Management, Traffic Management, Legislative Compliance
Sydney, New South Wales, Australia · Hybrid
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience…
Skills: PIAWE Calculation, Workers Compensation Legislation, Weekly Benefit Entitlements, Quality Assurance, Stakeholder Engagement
Council of the City of Sydney, New South Wales, Australia · On-site
Trusted adviser to Origin's People & Culture function Provide strategic employment, industrial relations and people related advice Melbourne/Sydney/Brisbane/Adelaide based Join a team that's All Kinds of Useful At Origin…
Skills: Employment Law, Industrial Relations, Enterprise Bargaining, Workplace Investigations, Employment Litigation
Council of the City of Sydney, New South Wales, Australia · Hybrid
Shape workforce strategy for one of Australia's leading ASX-listed organisations Influence senior leaders on complex employment and industrial relations matters Melbourne/Sydney/Brisbane or Adelaide based Join a team tha…
Skills: Employment Law, Industrial Relations, Enterprise Bargaining, Organisational Change, Workplace Investigations
Adelaide, South Australia, Australia · On-site
$142k–$147k/yr
A role where you drive the outcomes Full Time, Permanent Opportunity $141,780 - $147,401 + 12% superannuation About the Opportunity As part of the Regulatory Services Program, the Team Leader, Development Assessment play…
Skills: Development Assessment, Legislative Frameworks, Strategic Planning, People Leadership, Stakeholder Engagement
Adelaide, South Australia, Australia · Hybrid
MinterEllison is one of Australia's largest independent law and consulting firms. With a heritage of almost 200 years, we're recognised for excellence, and for the authentic, enduring relationships we build with our clie…
Skills: Legal Research, Legal Writing, Commercial Awareness, Innovation, Collaboration
Adelaide, South Australia, Australia · On-site
$189k–$193k/yr
A role that impacts our City every day Lead a team with 4 direct reports and a 50+ staff more broadly Full time, 5 year fixed term role About the Opportunity This is an opportunity to lead one of the City of Adelaide’s m…
Skills: Team Leadership, Regulatory Compliance, Public Safety Management, Stakeholder Engagement, Performance Management
Adelaide, South Australia, Australia · Hybrid
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Operational Leadership, Stakeholder Management, Client Relationship Management, Strategic Planning, Workers Compensation Knowledge
Adelaide, South Australia, Australia · Hybrid
About Dentons Dentons is the world’s largest law firm. We’re 20,000+ people globally across 80+ countries including USA; Europe; India and Asia. We are a global polycentric firm which is expanding rapidly in an increasin…
Skills: Commercial Legal Practice, Legal Research, Client Relationship Management, Collaborative Teamwork, Analytical Thinking
Newcastle, New South Wales, Australia · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Locations: Open to all QBE Offices Nationally Permanent, full-time role Working Style Hybrid – two days in the office each week, with one designated anchor day se…
Skills: Case Management, Claims Administration, Claims Settlement, Collaboration Tools, Communication
Adelaide, South Australia, Australia · Hybrid
Primary DetailsTime Type: Full time Worker Type: Employee Open to all locations across Australia Permanent - Full time Position Hybrid Working The Opportunity An opportunity for a Claims Officer with Liability and Constr…
Skills: Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking
Adelaide, South Australia, Australia · Hybrid
• Integral advisory role – shape and grow our Real Estate Tax and Advisory offering • Balance work from home with collaborative team connection days • 9-day fortnight with no salary reduction Grant Thornton Australia is …
Skills: Real Estate Tax Advisory, Property Development Feasibility, Tax Structuring, CGT, GST
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage end-to-end complaints and dispute resolution for General Insurance products by analyzing policies and legislation. Provide technical support to claims and underwriting areas while identifying systemic causes of customer dissatisfaction.
Requires proven experience in dispute resolution and strong practical knowledge of general insurance and compliance frameworks. Candidates must possess excellent problem-solving skills and the ability to negotiate with internal and external stakeholders.
Location: Open to all QBE office locations
Type: Permanent, full time
Hybrid role, Happy to talk flexible working
This is an exciting opportunity for a customer focused, insurance professional to join our highly dynamic team – reporting into the Senior Manager, Internal Dispute Resolution.
This role will see you fulfilling a wide range of duties for end-to-end management of complaints and dispute resolution for all General Insurance products. This will involve assessing, investigating and critically analysing policies, legislation and expert evidence.
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
You will be engaging with customers and both internal & external stakeholders as well as providing technical support and advice to claims and underwriting areas. You will:
Undertake timely and accurate responses to all complaints and disputes, providing a fair and reasonable outcome for the customer
Proactively identify systemic causes of customer dissatisfaction and contribute to the development of solutions
Manage internal and external business stakeholder relationships
Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act
Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes
Prepare recommendations on process, product and service improvements to minimize recurrence or mitigation of issues
We are looking for a confident, resolution focused individual who has a passion for delivering outstanding customer service. The ideal candidate is someone that has a wealth of experience within a similar role and can apply their skills, knowledge and expertise to ensure positive outcomes. You will also have:
Proven experience in dispute resolution
Strong, practical knowledge of general insurance
A solid understanding of risk, compliance and policy frameworks
A commitment to delivering gold‑standard service to customers and stakeholders
A solution‑focused mindset with excellent problem‑solving and relationship‑building skills
The ability to influence and negotiate effectively with both internal and external stakeholders
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
To learn more about benefits of working with us, click here.
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Your career. At the heart of it.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected].
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. See our Terms of Use: qbe.co/2y7Ck4p See our Privacy Policy: qbe.co/3oa7gZB
Offices: 388 George Street, Sydney, New South Wales 2000, AU · 30 Fenchurch Street, London, England EC3M 3BD, GB · 28 Liberty St, New York, NY 10005, US · 1 QBE Way, Sun Prairie, WI 53596, US · 1 Wallich Street, #35-01 Guoco Tower, Singapore, 078881, SG
There are currently 59 open legal positions in Adelaide, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include EML Group, Gallagher Bassett, Aussie, City of Adelaide, Faculty of Sciences, Engineering and Technology, among others. Browse the listings above to see every active employer.
Yes — 30 of the 59 open legal positions offer remote or hybrid work (1 remote, 29 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
