Objetivo del Puesto Planificar, dirigir y controlar la operación del hotel, garantizando los estándares de servicio al huésped, rentabilidad, ocupación, control de costos establecidos por el propietario. Debe tener la ca…
Skills: Hotel Management, Financial Analysis, Revenue Management, Team Leadership, Customer Service
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Skills: Customer service, Communication, Problem solving, Travel planning, Organization
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Puesto: Representante de Ventas de Viajes Descripción de la empresa: True Adventure Travel es una empresa líder en el sector turístico, especializada en crear experiencias únicas e inolvidables para nuestros clientes. No…
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Customer Service, Cashiering, Food Preparation, Food Safety, General Service Support
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Customer Service, Cashiering, Food Preparation, Food Safety, General Service Support
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
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Skills: Communication, Interpersonal Skills, Organization, Time Management, Travel Planning
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Culinary Management, Cost Control, Menu Development, HACCP, Food Safety
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Culinary Management, Cost Control, Menu Development, HACCP, Food Safety
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Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Spanish
Responsibilities
The General Manager is responsible for planning, directing, and controlling hotel operations to ensure service standards, profitability, and occupancy goals are met. They oversee key departments including reception, housekeeping, maintenance, food and beverage, and accounting while managing staff and financial performance.
Requirements
Candidates must hold a bachelor's degree in Hotel Management, Tourism, or Business Administration and possess at least 5 years of experience in the hospitality industry. Proficiency in both Spanish and English is required, along with at least 3 years of experience in a management or leadership role.
Full job description
Objetivo del Puesto
Planificar, dirigir y controlar la operación del hotel, garantizando los estándares de servicio al huésped, rentabilidad, ocupación, control de costos establecidos por el propietario. Debe tener la capacidad para liderar el equipo humano, debe tener orientación hacia el cliente, debe ser diestro en el análisis financiero para el logro de los resultados y KPls
Personal a cargo:
Recepción
Ama de Llaves
Mantenimiento
Alimentos y Bebidas
Contabilidad
Responsabilidades
Operación
Supervisar la operación diaria de las distintas áreas del hotel.
Garantizar la calidad del servicio y la satisfacción de los huéspedes.
Implementar procedimientos operativos y estándares de atención.
Resolver quejas y situaciones con clientes.
Mercadeo y Ventas
Esta responsabilidad es compartida y trabajada con el Director de Operaciones Mercadeo y Ventas
Diseñar estrategias para incrementar la ocupación y los ingresos.
Mantener relaciones con agencias de viajes, OTAs empresas y tour operadores.
Analizar indicadores de mercado y competencia de la zona
Supervisar tarifas y estrategias del revenue manager.
Contabilidad y Finanzas
Elaborar y controlar el presupuestos anuales.
Monitorear ingresos, gastos, flujo de caja y rentabilidad.
Optimizar costos operativos sin afectar la calidad del servicio.
Presentar reportes financieros y operativos a la Dirección Financiera y a la Dirección de Operaciones Mercadeo y Ventas.
Recursos Humanos
Reclutar, capacitar y evaluar al personal.
Promover un clima laboral positivo y orientado al servicio.
Supervisar horarios,
Supervisar el cumplimiento de políticas internas.
Desarrollar programas de capacitación continua.
Requisitos
Formación
Bachillerato o Licenciatura en Administración Hotelera, Turismo, Administración de Empresas o carrera afín.
Idiomas
Español
Inglés
Experiencia
5 años de experiencia en hotelería como mínimo
Al menos 3 años en posiciones de jefatura o gerencia.
Manejo de plataformas
Experiencia en manejo de OTAs y canales digitales de venta.
Related keywords
Hotel ManagementGeneral ManagerOperationsFinancial ReportingBudgetingRevenue ManagementOTACustomer SatisfactionStaff RecruitmentTrainingKPIsCost OptimizationHospitalityMarketingSalesCash Flow
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How many Hospitality jobs are open in San José, Costa Rica right now?
There are currently 31 open hospitality positions in San José, Costa Rica listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in San José, Costa Rica?
Companies currently hiring include Sweet Carolina's Travel, GCG Official, Goddard Enterprises Ltd., Baker Tilly, Getaway Travel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in San José, Costa Rica?
Yes — 13 of the 31 open hospitality positions offer remote or hybrid work (11 remote, 2 hybrid).
How do I apply for Hospitality jobs in San José, Costa Rica?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.