Liverpool, England, United Kingdom · On-site
Company Description Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and…
Skills: Customer Service, Food & Beverage Service, Front Office Operations, Switchboard Operation, Cash Handling
Liverpool, England, United Kingdom · On-site
In this role, you’ll help maintain a clean, safe and welcoming environment for Defence personnel living and working on base. Full Time Role Monday - Friday Supportive Team As part of the Compass Group, you’ll be joining …
Skills: General Cleaning, Housekeeping, Facilities Maintenance, Safety Compliance, Hygiene Procedures
Colby RiverLiverpool, England, United Kingdom · On-site
$28k–$29k/yr
Build Your Future with Colby River At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long-te…
Skills: Customer Service, Resident Engagement, Leasing Support, Property Management, Compliance
Liverpool, England, United Kingdom · On-site
Overview Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time 30-hour Brow and Beauty Expert to make real connections in John Lewis, Liverpool! As a Brow and Beauty Expert, you'll be instru…
Skills: Retail Sales, Brow Waxing, Brow Tinting, Brow Tweezing, Customer Service
Liverpool, England, United Kingdom · On-site
Come join our team - Full time role £14.25 per hour, 5/7 days Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top Europe…
Skills: Team Management, Housekeeping, Attention To Detail, Self-Organization, Staff Training
Liverpool, England, United Kingdom · On-site
N/A Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Lifeguard to join o…
Skills: Poolside Safety, Health and Safety Compliance, Pool Testing, Communication, Active Listening
Liverpool, England, United Kingdom · On-site
$14/hr–$15/hr
Chef Lancashire Up to £15.43 per hour 14 Hours per week - Saturday and Sunday. Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation u…
Skills: Food Preparation, Kitchen Management, Dietary Catering, COSHH, Health & Safety
Liverpool, England, United Kingdom · On-site
Summer contract Part time 8-16hrs per week. Rate of Pay: £13.00 per hour. Includes weekends Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay…
Skills: Housekeeping, Cleaning, Hygiene Standards, Adaptability, Attention To Detail
Liverpool, England, United Kingdom · On-site
Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many diffe…
Skills: Customer Service, Facilities Management, Time Management, Prioritization, Proactive Attitude
Liverpool, England, United Kingdom · On-site
Are you an experienced Finance Assistant with a hospitality background looking for a new and exciting challenge...? Are you comfortable multi-tasking your way through your day and would relish the challenge of joining a …
Skills: Revenue Reconciliation, Purchasing Authorisation, Creditors Ledger, Banking, Debtors Management
Liverpool, England, United Kingdom · On-site
Do you enjoy talking to people and thrive off working in a fast-paced environment..? Are you quick on your feet (literally and metaphorically) and have a polite and friendly attitude..? If yes, we'd like to meet you! We …
Skills: Customer Service, Food And Beverage Service, Payment Processing, Communication Skills, Teamwork
Liverpool, England, United Kingdom · On-site
We are expanding our team- Reception role 16hours per week, including evenings and weekends £13.00 per hour Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency…
Skills: Communication, Interpersonal Skills, Opera PMS, Guest Relations, Organization
Liverpool, England, United Kingdom · On-site
Part time role - predominantly breakfast shifts with some occasional evenings, will include cooking hot breakfast items. Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality an…
Skills: Cooking, Guest Service, Adaptability, Food & Beverage Operations
Liverpool, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention To Detail
Liverpool, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Kitchen Maintenance, Hygiene Standards, Safety Regulations, Team Communication, Stock Management
Liverpool, England, United Kingdom · On-site
Company Description Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our…
Skills: Customer Service, Drink Preparation, Food Service, Attention To Detail, Teamwork
Liverpool, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Kitchen Leadership, Food Preparation, Cooking, Food Presentation, Hygiene Standards
Liverpool, England, United Kingdom · On-site
Company Description Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our…
Skills: Team Leadership, Customer Service, Shift Coordination, Conflict Resolution, Attention To Detail
Liverpool, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Food Preparation, Cooking, Food Presentation, Kitchen Hygiene, Safety Regulations
Liverpool, England, United Kingdom · On-site
Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
Skills: Kitchen Maintenance, Hygiene Standards, Safety Regulations, Team Communication, Stock Management
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Provide professional guest services including check-in, check-out, and switchboard management during night shifts. Handle food and drink orders, bar restocking, and the preparation of conference and breakfast areas.
Previous experience in customer-facing or food and beverage roles is an advantage. Candidates must possess strong English communication skills, a positive attitude, and basic computer literacy.
Situated in the historic city of Liverpool the Novotel Liverpool city Center is a stylish 4-star hotel located in the heart of the city placing you next to some of the UK's best sporting, musical, and commercial attractions. Just a stones throw away you can experience art and history at the Albert Docks, or why not visit the cities' nightlife scene down at Cavern walks or why not try one of many award winning restaurants. Novotel is a great choice for both families and business workers looking to escape.
Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine as well separate choices for kids. Why not unwind in the bar where we serve a full array of drinks. The hotel boasts ten spacious meeting rooms with facilities to suit different needs, We also have a separate welcome area where you can gather before moving to your meeting room making this an ideal place for your business needs.
Shift pattern: 9 PM - 7 AM - 4 days on / 4 days off
The Nights All round team member welcomes all guests and takes care of them from arrival through to departure.
They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.
They ensure a smooth and secure environment to all the guests during the night.
The main duties and responsibilities are as follows:
Provide efficient, friendly and professional service to all guests.
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
Take initiative to ensure that interactions with our customers (internal or external) are positive and productive
Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
Maintain strict security procedures with credit transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
Assist, as required to screen calls for reservations. Ensure accurate, up to date information is given.
Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
Attend to other duties as requested by Management and Supervisors
Taking food and drink orders from customers and preparing drinks
Bar Restocking
Doing room service
Assisting on the closure of the bar and paperwork procedures required
Setting up of the conference rooms and prepare the breakout areas for the events.
Setting up for breakfast service.
Working closely with Conference and Front Office Departments to exceed our Guests' expectations.
Work Experience:
Previous experience in customer facing role is an advantage
Previous experience in Food & Beverage
Ability to take decisions and think on your feet
Strong written and verbal communication skills in English
Excellent interpersonal skills and positive attitude
Ability to work well as a team
Computer literate and ability to learn new software
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
There are currently 63 open hospitality positions in Liverpool, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Greene King Brewery, Staycity Group, Costa Coffee, Whitbread, SSP Group plc, among others. Browse the listings above to see every active employer.
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