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Per diem
high school
Posted 10d ago
~40 hrs/week
Responsibilities
The Patient & Family Concierge provides comprehensive support by assisting guests, maintaining unit cleanliness, and transporting patients and supplies. They also manage inventory and respond to patient needs to ensure an exceptional care experience.
Requirements
Candidates must possess a high school diploma, GED, or one year of relevant work experience. The role requires the ability to follow instructions and a compassionate approach to patient and family interactions.
Are you passionate about the patient experience and seeking growth opportunities? UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Our Patient and Family Concierges are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Join us as we provide Life Changing Medicine to our community.
Position: Casual Patient and Family Concierge Department: 5 South Neurosurgical Unit Location: UPMC Passavant Shifts: Daylight, evening, weekend, and holiday shifts. Hours vary by unit.
**Title and salary are based on education and experience.
Use computers for patient information while respecting confidentiality.
EVS Associate:
Clean assigned areas and remove trash.
Make beds and ensure cleanliness.
Report issues to the supervisor.
Transporter:
Safely transport patients and equipment.
Deliver supplies and record transportation data.
Report activities to the manager.
Supply & Equipment Management:
Order and organize supplies.
Maintain inventory and check expiration dates.
Monitor and stock patient and supply areas.
Patient Care Support:
Respond to call lights and assist patients.
Round hourly and distribute care plans.
Perform audits and update bulletin boards.
Follow mandatory reporting procedures.
Note: All competencies must be achieved. The above statements are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with the role.
Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.
Previous experience in health care or customer service is a plus, but not required.
Ability to follow written and verbal instructions.
Licensure, Certifications, and Clearances:
Act 34
Work Permit if you are under 18.
UPMC is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
Related keywords
Patient experienceConciergeHealthcareInventory controlPatient transportEVSHospitalityCustomer servicePatient care supportUPMCNeurosurgical unitLife changing medicine
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
Offices: US Steel Tower, 600 Grant Street, Pittsburgh, PA 15219, US
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How many Healthcare jobs are open in Pittsburgh, PA right now?
There are currently 2,607 open healthcare positions in Pittsburgh, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Pittsburgh, PA?
Companies currently hiring include UPMC, Allegheny Health Network, CVS Health, St. Peter's Health Partners, Net Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Pittsburgh, PA?
Yes — 405 of the 2607 open healthcare positions offer remote or hybrid work (160 remote, 245 hybrid).
How do I apply for Healthcare jobs in Pittsburgh, PA?
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