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Housekeeper
Dallas, Texas, United States · On-site
Entry level
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$17/hr–$23/hr
Full-time
high school
Medical insurance, Supplemental health insurance, Dental insurance, Vision insurance, Well-being programs, Health assessment program
Posted 3d ago
~40 hrs/week
Remote in Dallas, Texas, United States
Responsibilities
You will provide compassionate support to members by resolving complex healthcare billing and eligibility concerns. This role involves managing high-volume inbound calls while ensuring members understand their health plans and solutions.
Requirements
Candidates must have at least one year of experience in a call center and a medical or healthcare setting. Proficiency in computer systems and the ability to work a full-time, fixed-shift schedule are required.
Full job description
Customer Care Representative II
Start date: October 5th
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support up to 70 callers daily providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
The successful candidate must be able to work the following hours and schedule:
You must be able to fully attend our training program. Successful candidates must have the ability to commit to full-time attendance during training with no absences.
A full-time, Monday - Friday (40 hours/week) work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
After successful completion of training, you will be assigned to your 9-hour shift based on the needs of the business.
You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Working together to create a healthier world, one life at a time.
Industry
Medical and Diagnostic Laboratories
Company size
10,001+ employees
Founded
1967
Headquarters
Secaucus, NJ
LinkedIn followers
380,293
Total funding
$3.1B
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
Diagnostic testing information and servicesClinical testingcancer diagnostics and anatomic pathology servicesGene-based and other esoteric testingand Healthcare information technology solutionsTest and MeasurementHealth DiagnosticsHealth CareNon ProfitClinical Trials
How many Healthcare jobs are open in Dallas, TX right now?
There are currently 3,631 open healthcare positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Methodist Health System, CHILDREN'S HEALTH SYSTEM OF TEXAS, CVS Health, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Dallas, TX?
Yes — 495 of the 3631 open healthcare positions offer remote or hybrid work (272 remote, 223 hybrid).
How do I apply for Healthcare jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.