Ballarat, Victoria, Australia · On-site
Lake Imaging, part of the Integral Diagnostics Group, provides a wide range of diagnostic imaging services to private hospitals, public hospitals, community-based clinics and specialty centres. With more than 19 sites of…
Skills: Interpersonal Skills, Time Management, Communication Skills, Data Entry, EFTPOS Handling
Ballarat, Victoria, Australia · On-site
$27/hr–$33/hr
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Skills: Barista Skills, Commercial Cookery, Teamwork, Communication Skills, Patient Care
Ballarat, Victoria, Australia · On-site
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Ballarat, Victoria, Australia · Hybrid
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Act as the first point of contact for patients by managing the front desk, answering inquiries, and scheduling appointments. Coordinate patient referrals and provide essential information regarding preparation and costs within a multi-disciplinary team.
Previous medical receptionist experience is desired but not essential. Candidates must possess strong communication, interpersonal, and keyboard skills, along with a commitment to professional development.
Lake Imaging, part of the Integral Diagnostics Group, provides a wide range of diagnostic imaging services to private hospitals, public hospitals, community-based clinics and specialty centres. With more than 19 sites of operation in Victoria, we aim to give referrers and patients access to an unparalleled range of expertise, experience, facilities and resources.
ABOUT THE ROLE
Working as part of a team and being the face of our organisation, we are seeking a Full Time Medical Receptionist to work across our Ballarat sites (SJOG Hospital & Wendouree) as the face of our organisation, as you deliver on the highest standards of services to our patients, referrers and community.
Reporting to the Clerical Supervisor your responsibilities will include:
Representing Lake Imaging as the first impression of the practice as you meet and greet patients at the front desk.
Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
Make a patient bookings while maximising appointment slots
Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
ABOUT YOU
Previous medical receptionist experience desired not essential!
Excellent interpersonal skills in order to show patients care, compassion and empathy
Excellent time management skills in order to prioritise tasks
Excellent communication skills
Ability to work autonomously as well as part of a team
Excellent keyboard skills for data entry into RIS system
EFTPOS and cash handling skills
Demonstrated commitment to ongoing professional development
FOR YOU
Great work life balance - Regional living
Paid Parental Leave
Discount Medical Imaging, Health Insurance and Gym Membership!
Embrace career growth in Ballarat, surrounded by its historic charm and natural beauty.
Uniform provided
Benefits scheme includes salary packing options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more.
Generous employee referral program to financially reward our employees on referring great talent.
Recognitions programs to recognise, celebrate and reward our employees.
Being trained by experienced staff members who have the ability to share their years of knowledge and experience
Increase your existing knowledge of medical terminology as well as various medical imaging services
Full time
Inhouse Training
Interested?
Please submit your resume by selecting "Apply".
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
A Healthier World
Integral Diagnostics (IDX) is a leading provider of medical imaging services across Australia and New Zealand. As a ASX listed company, IDX delivers state of the art diagnostic services to patients and their referrers at multiple radiology clinics and hospital sites. IDX employs some of Australasia’s leading Radiologists and nuclear medicine specialists in a unique medical leadership model that ensures quality patient care, service and access. Our purpose is to deliver the best health outcomes for our patients. Integral Diagnostics currently operates in four Australian states including South Australia, New South Wales, Victoria, Tasmania, Western Australia and Queensland, as well in New Zealand.
Offices: William St, Melbourne, Victoria 3000, AU
There are currently 24 open healthcare positions in Ballarat, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include St John of God Health Care, Calvary Health Care, Integral Diagnostics (IDX), Workday, Ability Action Australia, among others. Browse the listings above to see every active employer.
Yes — 4 of the 24 open healthcare positions offer remote or hybrid work (0 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
