Norfolk, Virginia, United States · On-site
$47k–$62k/yr
Title: DMV Customer Service Center Work Leader - Norfolk Widgeon Rd. 00645 State Role Title: Court, Municipal, and License Clerks Hiring Range: $47,355.00 - $61,561 Pay Band: 3 Agency: Department of Motor Vehicles Locati…
Skills: Customer service, Conflict resolution, Staff mentoring, Staff coaching, Leadership
T-Solutions, Inc.Norfolk, Virginia, United States · On-site
$115k–$141k/yr
Overview T-Solutions: Your Preferred Partner for Global Services and Innovative Solutions At T-Solutions, we pride ourselves on being the company of choice for those seeking top-tier global services and innovative soluti…
Skills: Ship maintenance, Project management, Mechanical engineering, Marine engineering, Risk assessment
Norfolk, Virginia, United States · On-site
$24/hr–$26/hr
More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marin…
Skills: Desktop support, Troubleshooting, Hardware repair, Software support, Ticket management
Norfolk, Virginia, United States · On-site
$58k–$118k/yr
Job Title: Operations in the Information Environment (OIE) Planner Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 2…
Skills: Operations in the information environment, Joint planning process, Military decision-making process, Joint targeting process, Campaign planning
Norfolk, Virginia, United States · On-site
Title: DMV Customer Service Technician (Part-time/wage) - Norfolk Military Circle 02666 State Role Title: Other Office and Administrative Support Workers Hiring Range: $19.72. Prior relevant DMV work experience may incre…
Skills: Customer service, Problem-solving, Computer information systems, Database management, Mathematics
Norfolk, Virginia, United States · On-site
$85k–$100k/yr
A Brief Overview The Senior Accountant performs accounting, funding administration, and financial reporting for HMC's development and construction portfolio, spanning ground-up new construction and major renovation of ag…
Skills: Accounting, Financial reporting, Construction draw requests, Budget reconciliation, Job cost accounting
Norfolk, Virginia, United States · On-site
SAIC seeks a Scenario Developer to provide Navy Fleet HQ training objective management and scenario development support to Navy Warfare Development Center (NWDC). The selected candidate will support the training and sust…
Skills: Scenario Development, MSEL Writing, Modeling & Simulation, Fleet Synthetic Training, Operational Level of War
Cydecor, Inc.Norfolk, Virginia, United States · On-site
$120k–$145k/yr
Cydecor is a premier Federal Government solutions provider, delivering differentiated innovations in mission systems and business platforms. We leverage leading-edge secure systems and software development, backed by ind…
Skills: Cybersecurity Engineering, Vulnerability Management, CI/CD Pipeline Security, SAST, DAST
Norfolk, Virginia, United States · On-site
Bristol Infrastructure Design Services, LLC, is hiring a Senior Environmental Design Specialist to support facilities and projects for the Department of Navy. The Environmental Design professional will have experience in…
Skills: Environmental design, HAZMAT remediation, Asbestos abatement, Lead abatement, Mold remediation
Norfolk, Virginia, United States · On-site
$80k–$120k/yr
Are you ready to break through traditional boundaries and drive operational excellence at the highest level? As an Onsite Machine Repair Specialist at Norfolk Naval Shipyard, you will serve as the frontline engine of man…
Skills: Machine tool repair, Preventative maintenance, Condition assessment, Dynamic diagnostics, Mechanical troubleshooting
Norfolk, Virginia, United States · On-site
501733 MCP Developer SME Work Location: Norfolk, VA Schedule: Full Time Relocation: N/A IronMountain Solutions (IMS) is seeking a highly qualified and experienced MPC Developer Subject Matter Expert (SME) to support oper…
Skills: Programmed Depot Maintenance, Ship repair standards, Vessel assessments, Technical Statements of Work, Federal Acquisition Regulation
Norfolk, Virginia, United States · On-site
Summary Come join a company that strives for Extraordinary People and Exceptional Performance! Chenega Services & Federal Solutions, a Chenega Professional Services’ company, is looking for an IT Customer Service S…
Skills: Technical support, Hardware installation, Software configuration, Windows 10/11, Active Directory
Norfolk, Virginia, United States · On-site
The SMIT Service Desk RDM Tier II Team has an opening for an experienced technician to work in our Norfolk VA office. This team receives escalated issues from Tier I and provides Tier I and II technical software, hardwar…
Skills: Technical support, Problem diagnosis, Network troubleshooting, Hardware maintenance, Software resolution
Norfolk, Virginia, United States · On-site
$74k–$85k/yr
Title: Environmental Supervisor – Public Water State Role Title: Environmental Specialist II Hiring Range: $ 73,903 – $85,393 Pay Band: 5 Agency: Virginia Department of Health Location: NORFOLK HQ Agency Website: https:/…
Skills: Supervision, Regulatory compliance, Water quality monitoring, Groundwater surveillance, Technical writing
Norfolk, Virginia, United States · On-site
$27/hr–$33/hr
Amentum is seeking a Senior Engineering Technician – Electrical for an immediate opening to support the Carrier Engineering Maintenance Assist Team (CEMAT in Norfolk, VA. This position will support the USS John C. Stenni…
Skills: Electrical troubleshooting, Shipboard electrical systems, Circuit continuity testing, Ohmmeters, Voltmeters
Norfolk, Virginia, United States · On-site
$27/hr–$33/hr
Amentum is seeking a Senior Engineering Technician – Electrical for an immediate opening to support the Carrier Engineering Maintenance Assist Team (CEMAT in Norfolk, VA. This position will support the USS John C. Stenni…
Skills: Electrical troubleshooting, Shipboard electrical systems, Circuit continuity testing, Technical drawing interpretation, Ohmmeters
Norfolk, Virginia, United States · On-site
The Team and the Role INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data …
Skills: C5ISR, Combat Systems Maintenance, CASREP, Technical Analysis, Readiness Recommendations
Norfolk, Virginia, United States · On-site
The Team and the Role INDUS is a 100% employee-owned, customer-focused government services provider with expertise in Engineering, Information Technology, Cybersecurity, Program/Financial Management, Logistics, and Data …
Skills: Maintenance and Material Management, 3-M System, Data Analysis, OMMS-NG, MFOM
Norfolk, Virginia, United States · On-site
$27/hr–$33/hr
Amentum is seeking a Senior Engineering Technician – Electrical for an immediate opening to support the Carrier Engineering Maintenance Assist Team (CEMAT in Norfolk, VA. This position will support the USS John C. Stenni…
Skills: Electrical troubleshooting, Shipboard electrical systems, Circuit continuity testing, Ohmmeters, Voltmeters
Norfolk, Virginia, United States · On-site
. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We o…
Skills: Communication, Report writing, Investigation, Conflict resolution, Public safety
Norfolk, Virginia, United States • On-site
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The Work Leader oversees daily operations, coaching, and training of staff at the Norfolk Customer Service Center. They also perform direct customer service transactions, administer road tests, and act as a subject matter expert for licensing and vehicle registration services.
Candidates must possess strong customer service and leadership skills, along with knowledge of motor vehicle laws and financial procedures. A valid driver's license with fewer than 6 demerit points and the ability to obtain instructor certification for road tests are required.
Title: DMV Customer Service Center Work Leader - Norfolk Widgeon Rd. 00645
State Role Title: Court, Municipal, and License Clerks
Hiring Range: $47,355.00 - $61,561
Pay Band: 3
Agency: Department of Motor Vehicles
Location: NORFOLK/WIDGEON CSC
Agency Website: www.dmv.virginia.gov
Recruitment Type: Agency Employee Only - A
Job Duties
DMV is seeking an experienced customer service applicant to work as a Work Leader in the Norfolk Widgeon Rd. Customer Service Center. The Work Leader is responsible for delivering direct customer services to motor vehicle drivers, dealers, and motor carriers for deliverables such as vehicle registrations, tags, licenses, titles, tax collections and other related DMV services.
As the Work Leader, responsibilities include overseeing daily work flow, coaching, training, and directing the CSC staff in performing daily work activities. Applicant will serve as the CSC subject matter expert of transactions; perform customer service transactions, administer vision and road tests for driver licensing and issue DMV credentials; serve as a technical expert on licensing and testing issues; plan and organize on-the-job training programs; serve as the liaison between CSC staff and management to ensure compliance with on boarding/CAP/IT training requirements; provide assistance to the CSC Managers; perform required administrative functions as needed; act in management absence as needed.
All programs and services are administered in a customer service-focused manner and in accordance with statutory and administrative procedural requirements to include the Motor Vehicle Code of Virginia, DMV policies, procedures, rules and regulations, the Privacy Protection Act and the Freedom of Information Act.
Customer Service Centers are normally open and staffed from Monday through Saturday.
DMV offers a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, deferred compensation, and paid annual and sick leave benefits.
DMV, headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves a wide array of businesses, including dealers, fuels tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity and Teamwork (TRAIT). We don’t just talk about our core values, we live them!
Minimum Qualifications
Minimum KSAs:
• Strong understanding of effective customer service strategies, including conflict resolution and handling escalated issues.
• Knowledge of motor vehicle laws and DMV regulations to ensure compliance and accurate service delivery.
• Proficiency in financial procedures, including fee processing and documentation.
• Awareness of privacy standards for handling and protecting sensitive customer information.
• Familiarity with DMV operational procedures, including customer transactions and documentation requirements.
• Ability to interpret and apply complex regulations to ensure compliance and proper service delivery.
• Proficiency in Microsoft Office Suite, DMV-specific software, and other technical tools to manage operations.
• Strong organizational and multitasking skills to manage daily operations efficiently in a high-pressure environment.
• Communication skills for clear and effective interactions with team members, customers, and stakeholders.
Additional Considerations
• Skills in mentoring, coaching, and developing staff to achieve performance goals and professional growth.
• Proven ability to manage daily operations, ensuring procedural compliance and service excellence.
• Advanced problem-solving abilities to analyze situations, make informed decisions, and implement effective solutions.
• Adaptability to frequent changes in policies, procedures, and technologies.
• Leadership skills to foster a collaborative and productive team environment.
• Security Clearances: A criminal background check is required to ensure the integrity of • Skills in mentoring, coaching, and developing staff to achieve performance goals and professional growth.
• Proven ability to manage daily operations, ensuring procedural compliance and service excellence.
• Advanced problem-solving abilities to analyze situations, make informed decisions, and implement effective solutions.
• Adaptability to frequent changes in policies, procedures, and technologies.
• Leadership skills to foster a collaborative and productive team environment.
• Security Clearances: A criminal background check is required to ensure the integrity of DMV operations.
• Driver’s License: Must possess and maintain a valid driver’s license with fewer than 6 demerit points.
• Instructor Certification: Must be 21 years of age and maintain the instructor certification for administering road tests.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Selected candidate(s) will need to complete the I-9 Employment Eligibility Verification Form. DMV participates in E-Verify
All applicants for employment must consent to a driver history and criminal background check. A fingerprint-based criminal history check will be required on selected applicant(s).
Submission of an online application is required. DMV does not accept applications, resumes, cover letters, etc. in any other format. When applying for jobs, please ensure your online application or resume is complete with duties and skills associated with your work experience as well as years of experience in order to properly assess your skills in the screening process. Candidates are evaluated based on information provided in the application materials. Missing information cannot be assumed.
Contact Information
Name: DMV Employment
Phone: 804-528-3804
Email: [email protected]
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
We connect, protect and innovate for the Commonwealth of Virginia through IT services, cybersecurity and governance.
VITA connects, protects and innovates IT services, infrastructure and cybersecurity for 67 Virginia agencies, 55,000 state workers and 8.6 million Virginians. VITA's new guiding principles: Our new vision is to be Virginia's most customer-focused technology partner, empowering the Commonwealth to achieve more through innovative, efficient and secure technology. Our new mission is to deliver sustainable and effective results to our customers through innovative, efficient and secure services. Our new tagline is Connecting - Protecting - Innovating Our agency personas: we are the Commonwealth's IT protector, our partners' collaborator and Virginia's innovator. Our new value statements: Accountability - We take ownership for delivering on defined outcomes, being transparent and responsible for the decisions we make. Inclusive Collaboration - We engage diverse individuals and teams from VITA, customers and suppliers to develop solutions together and foster mutually beneficial partnerships. Growth Mindset - We embrace challenges and opportunities for growth, striving to discover innovative solutions and never accepting the status quo. Effectiveness - We work decisively to deliver solutions by taking a data-driven approach that creates value for the Commonwealth. Persistence - We are dedicated to accomplishing our mission by delivering timely and innovative solutions for our customers despite challenges.
Offices: 7325 Beaufont Springs Drive, Richmond, VA 23225, US
Based on 294 listings with disclosed salaries, most government & public sector jobs in Norfolk, VA pay between $46k–$141k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 477 open government & public sector positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amentum, CACI International Inc, Ironclad Defense Works, Booz Allen Hamilton, Hampton Roads Transit, among others. Browse the listings above to see every active employer.
Yes — 55 of the 477 open government & public sector positions offer remote or hybrid work (7 remote, 48 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
