Government & Public Sector Jobs in Albuquerque, NM (Now Hiring) — 659 open — Page 30
Edgewater Federal Solutions, Inc.
Classified Support Technician
Albuquerque, New Mexico, United States · On-site
Mid level
Overview Edgewater Federal Solutions is seeking a Classified Support Technician to help support a major national laboratory. The qualified candidate shall resolve incidents, service requests, and problems associated with…
Skills: PC Operations, Hardware Troubleshooting, Network Settings, MS Office, Customer Help Desk
If you are interested in joining the team, please submit a cover letter with your resume for consideration. What We Seek: Join a dynamic team of development professionals working to advance the mission of the University …
Skills: Fundraising, Donor Cultivation, Major Gift Solicitation, Planned Giving, Prospect Management
Information Technology/Assurance Specialist I (IT/IA) (TS, w/ SCI Eligibility) -
Albuquerque, New Mexico, United States · On-site
Mid level
SECURITY CLEARANCE REQUIREMENT: TS, WITH SCI ELIGIBILITY ***POSITION REQUIRES US CITIZENSHIP*** Position Title: Information Technology/Assurance Specialist I Location: Kirtland AFB (on-site) Position Description: The pri…
Stakeholder Manager The Opportunity: As a Stakeholder Manager, you will provide on-site support and data reconciliation for a Nuclear Certification Web-based Life Cycle Management Process-Integrated Data Environment (LCM…
Skills: Software Engineering, IT Project Management, Agile Methodology, DevOps, Web Applications
Student Intermediate Level Requisition ID req36961 Working Title Student Theater Manager Pay $13.00 - $14.00 Hourly Campus Main - Albuquerque, NM Department Student Activities Center (670D) Employment Type Student Employ…
Parking Equipment Tech Requisition ID req36992 Working Title Parking Equipment Tech Position Grade 05 Position Summary Are you someone who enjoys working outdoors, solving problems, and taking pride in maintaining facili…
Information Technology/Assurance Specialist I (IT/IA) (TS, w/ SCI Eligibility) -
Albuquerque, New Mexico, United States · On-site
Mid level
SECURITY CLEARANCE REQUIREMENT: TS, WITH SCI ELIGIBILITY ***POSITION REQUIRES US CITIZENSHIP*** Position Title: Information Technology/Assurance Specialist I Location: Kirtland AFB (on-site) Position Description: The pri…
ASRC Federal NetCentric Technology, LLC is seeking an Electrician - Maintenance to support ongoing activities on our Kirtland AFB Engineering Operations Services (KEOS)contract at Kirtland AFB in Albuquerque, New Mexico.…
Skills: Electrical Maintenance, Troubleshooting, NEC Compliance, Low Voltage Systems, Fire Alarm Systems
Compensation: $15.00 - $16.73 Compensation Type: Hourly Employment Type: Regular Grade: NE01 Position Summary The custodial staff member is responsible for maintaining a clean and safe environment at the assigned locatio…
Fiscal Services Tech Requisition ID req36975 Working Title Fiscal Services Tech Position Grade 09 Position Summary The James and Gail Ellis School of Business Leadership (formerly Anderson School of Management) at The Un…
Skills: Financial Reconciliation, Data Entry, Financial Reporting, Auditing, Budget Tracking
Edgewater Federal Solutions, Inc.
Audio/Visual Technical Support Specialist
Albuquerque, New Mexico, United States · On-site
Entry level
Overview Edgewater Federal Solutions is seeking an Audio/Visual Technical Support Specialist to support a major national laboratory. Responsibilities Set up and breakdown for video streaming events Operate production equ…
Skills: Video Streaming, Production Equipment Operation, Network Connection Setup, Digital Archiving, Transcoding
Systems Verification & Validation Engineer (Lead or Senior)
Albuquerque, New Mexico, United States · On-site
$137k–$223k/yr
Senior+$39B raised
Systems Verification & Validation Engineer (Lead or Senior) Company: The Boeing Company Boeing Defense, Space and Security (BDS) is looking for a Lead or Senior Verification and Validation Systems Engineer to join our te…
Skills: Systems Integration, Verification and Validation, ICDs, Risk Management, Trade Studies
Systems Verification & Validation Engineer (Lead or Senior)
Albuquerque, New Mexico, United States · On-site
$137k–$223k/yr
Senior+$39B raised
Systems Verification & Validation Engineer (Lead or Senior) Company: The Boeing Company Boeing Defense, Space and Security (BDS) is looking for a Lead or Senior Verification and Validation Systems Engineer to join our te…
Skills: Systems Integration, Verification and Validation, ICDs, Risk Management, Trade Studies
Administrative Coordinator Requisition ID req36957 Working Title Controller Administration: Administrative Coordinator Position Grade 10 Position Summary The For Best Consideration Date has been extended to June 26, 2026…
Skills: Calendar Management, Executive Support, Customer Service, Meeting Minutes, Microsoft Word
Temporary Part-Time Faculty, EMS Academy Posting Number req36308 Employment Type Faculty Faculty Type Adjunct Hiring Department Emerg Med EMS Academy (558G) Academic Location School of Medicine Benefits Eligible Adjunct …
Project Manager Requisition ID req36917 Working Title CULLS AI Project Manager Position Grade 13 Position Summary UNM is seeking a motivated individual with great organizational and communication skills to join our team …
Albuquerque, New Mexico, United States · Remote OK
$17/hr–$22/hr
Mid level
Admin Assistant 2 Requisition ID req36973 Working Title Admin Assistant 2 Position Grade 07 Position Summary Assessment & Learning, a division of Undergraduate Medical Education (UME), is looking to hire a talented indiv…
Overview Montech is a leader in business support solutions, offering professional and technical services for Federal, State, and Government Industry clients. Recognized as a U.S. SBA 8(a) Certified, Woman-Owned Small Bus…
Skills: Technical Writing, Business Development Research, Proposal Compilation, MS Office, Adobe
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Full-time
high school, associate degree, bachelor degree
Posted 58d ago
Apply by Jul 8
~40 hrs/week
Responsibilities
Provide comprehensive technical end-user support via phone, chat, and deskside visits to resolve hardware and software incidents. Support multi-user collaborative technologies and document all resolutions within the ticketing system and knowledgebase.
Requirements
Requires a high school diploma and at least 2 years of related experience, along with an active DOE Q Security Clearance. Candidates must possess working knowledge of PC operations and have experience in customer help desk environments.
Full job description
Overview
Edgewater Federal Solutions is seeking a Classified Support Technician to help support a major national laboratory.
The qualified candidate shall resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices (including mobile equipment). Additionally, the candidate shall support multi-user rooms (e.g., Skype rooms, classrooms) and video and collaborative technologies. The candidate shall provide tactical-support personnel for the services described below.
Responsibilities
The responsibility of a Classified Support Technician is to provide in-depth procedural & technical computer end-user support with the highest level of customer satisfaction
Support will be provided using inbound phone calls, inbound chat, inbound & outbound email, instant messaging or other tools as assigned & available.
In some cases, the technician will dispatch service requests & escalate issues to appropriate points of contact defined within the support organization.
The technician will be capable & effective in promoting internal education.
Provide comprehensive Phone, Chat, and Deskside Support for the efficient resolution of incidents & requests of end-users.
Partner with other IT teams in the development, testing & implementation of commercially & internally developed solutions
Upon completing additional training, assist in various scopes of the Service Desk as needed by the business.
Resolve more complex hardware & software problems
Assist cross-functional teams, in the resolution of IT related issues for all supported platforms
Appropriately document all required information into the ticketing system & the knowledgebase.
Resolve service requests, or issues, as appropriate within the specified timeline.
Meet required productivity expectations, including metrics, SLAs and Customer Satisfaction
Create & contribute to the in-house knowledge.
Possess the capacity to work independently & effectively while maintaining positive productivity levels.
Maintain a positive relationship with fellow peers, cross functional teams & leadership
Other duties assigned as necessary.
Qualifications
HS Diploma and a minimum 2 year, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties.
Related experience may be substituted for relevant education and vice versa.
Must have an Active DOE Q Security Clearance
Required Skills:
Must have a working knowledge of PC operations which include hardware, network settings, operating system, & MS Office applications.
6 months of customer help desk experience
Intermediate to expert virtual desk expertise (related to equipment connectivity for computing customer). Ability to type 35 WPM
Desired Skills:
Experience in the current customer environment
Associates Degree or bachelor’s degree in information technology, or related discipline.
Experience with ServiceNow.
Experience with KCS methodology.
Any additional requirements determined by the Service Manager.
Ability to type 50+ WPM
About Us:
Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.
It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1
Related keywords
DOE Q Security ClearanceServiceNowKCS MethodologyHardware SupportSoftware SupportTechnical SupportService DeskIncident ManagementSLACollaborative TechnologiesPC OperationsMS OfficeInformation TechnologyNational LaboratoryTicketing System
Edgewater Federal Solutions was founded in 2002 with the mission of being the best IT consulting company possible for our government clients, our contracting partners and our employees. We give you the opportunity to achieve contracting compliance without sacrificing quality.
Our business has grown steadily, supporting several federal organizations across the U.S. Our success is based on deep institutional knowledge of such entities as the Department of Energy and our unparalleled team of experts in every aspect of the IT life cycle, from program/project management to system/network operations to cyber security. It is this team that inspired the Edgewater slogan, “Our People ... Your Edge.”
The majority of our employees currently have or have previously held a top secret clearance, and many have advanced degrees and certifications in their specialties. Whether a CIO needs to implement a major system integration or a cabinet-level agency wants policy support and governance, Edgewater brings in the optimal combination of talent and knowledge for maximum efficiency and effectiveness.
How do we attract such highly qualified people to our team? By offering compensation that matches or exceeds others in the industry. This, along with Edgewater's stability and extensive experience within government, fosters a sense of confidence, commitment and loyalty in our employees. Our corporate culture breeds success, which in turn engenders your success.
Offices: 5280 Corporate Dr, Suite C130, Frederick, Maryland 21703, US · 6605 Uptown Blvd NE, Suite 140, Albuquerque, New Mexico 87110, US · 850 W Quinn Rd, Suite C, Pocatello, Idaho 83202, US · 11911 Freedom Dr, 9th Floor, Reston, Virginia 20190, US
Information Technology SolutionsEnterprise Systems Engineering & OperationsProgram/Project Management SupportCyber SecurityFederal Government ContractingRecords Managementand Application DevelopmentInformation TechnologyInformation ServicesProfessional Services
Frequently asked questions
How many Government & Public Sector jobs are open in Albuquerque, NM right now?
There are currently 659 open government & public sector positions in Albuquerque, NM listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Albuquerque, NM?
Companies currently hiring include The University of New Mexico Health Sciences Center, Vantage Systems, Inc., Edgewater Federal Solutions, Inc., Bernalillo County, CACI International Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Albuquerque, NM?
Yes — 106 of the 659 open government & public sector positions offer remote or hybrid work (28 remote, 78 hybrid).
How do I apply for Government & Public Sector jobs in Albuquerque, NM?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.