Computer User Support Specialist - Journeyman (Day Shift, Tue - Sat, 7:00 AM - 3:30 PM)
Prince George County, Virginia, United States · On-site
Mid level
Description Description At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian se…
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SASMO Software Support Representative at Fort Eustis, VA (Secret Clearance)
Newport News, Virginia, United States · On-site
$30/hr–$41/hr
Mid level
Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Computer Systems, M…
Skills: CASI/VSAT Configuration, Software Installation, Network Troubleshooting, Microsoft Windows, Linux
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The Aerospace Corporation is the trusted partner to the nation’s space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development ce…
NCIS Cyber Security Analyst | Active TS/SCI clearance
Quantico, Virginia, United States · On-site
$97k–$131k/yr
Senior
Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Quali…
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Skills: Palantir Foundry, Jira, Confluence, Mattermost, Data Analysis
Title: Systems Engineer (SETA) Mid - Level KBR is seeking a Systems Engineer (SETA) to support our customer in Chantilly, VA. The Technical Professional (SETA) provides systems engineering and analytical support to help …
Skills: Systems Engineering, Modeling & Simulation, Space Threat Analysis, STK, AFSIM
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Job Family: Operational Effectiveness Consulting Travel Required: Up to 10% Clearance Required: Active Top Secret SCI with Polygraph What You Will Do: Utilize skills in data analytics, data science, and data visualizatio…
Skills: Data Analytics, Data Science, Data Visualization, Tableau, PowerBI
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Skills: Enterprise Architecture, Palantir Foundry, Data Governance, Data Architecture, Analytical Workflow Enablement
Job Family: Operational Effectiveness (ESA) Travel Required: Up to 10% Clearance Required: Active Top Secret SCI with Polygraph What You Will Do: Work as a key part of a broader delivery team to engage with senior client…
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Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Special Operations Case / Nurse Case Manager Part-Time (National Capitol Region)
Arlington County, Virginia, United States · On-site
$49/hr–$54/hr
Mid level
Title: Special Operations Case / Nurse Case Manager Part-Time (National Capitol Region) Belong. Connect. Grow. with KBR! KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers; but we all…
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Come make your mark with Watermark! 🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. 🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We're …
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber…
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber…
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers’ most demanding challenges. Our capabilities include cyber…
Skills: SIGINT Collection, Ground SIGINT, Air SIGINT, TS/SCI Clearance, Polygraph
Computer User Support Specialist - Journeyman (Day Shift, Tue - Sat, 7:00 AM - 3:30 PM)
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Full-time, Contract
high school, associate degree, professional certificate
Posted 29d ago
~40 hrs/week
Responsibilities
Provide Tier 2 technical and functional support for government-owned desktop equipment and software. Manage and resolve tickets based on priority for over 11,000 store users.
Requirements
Requires an Associate's degree or HS/GED with 3 years of experience in a Windows environment and a Secret clearance. Must possess DoD 8570.1 IAT II certification and obtain specific computing environment certifications within six months.
Full job description
Description
Description
At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.
Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.
The Enterprise Service Desk serves as the nucleus of DeCA’s IT infrastructure support operations. Information Technology (IT) support originates through the utilization of automated enterprise services call tree and the Ticket application service management suite. This shall be full service support for all Government-owned desktop equipment and desktop software in DeCA’s environment to include mobile device, multi-media, and collaboration service support.
Requirements
Responsibilities
Provide technical and functional activities (Tier 2).
• Work all tickets and work orders that are assigned based on priority and age of ticket; Provide on-site service desk support to more than 11,000 store users.
Knowledge/Experience must include:
Customer Service/Support
Windows/MacOS/Linux/Unix/Chrome/Android
Networked Printers/Multi-Function Devices
Mobile Device Support
Defense Enterprise Provisioning Online (DEPO)
Active Directory
DHCP
DNS
Microsoft Office Suite incl. SharePoint
Touch Labor | Break/Fix
Remote Troubleshooting
Hardware/Software Troubleshooting
Information Technology Infrastructure Library (ITIL)
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti)
Excellent Oral/Written Communication
Qualifications
Associate’s degree or HS/GED + 3 yrs. in Windows Computing Environment
Baseline Certification (required): DoD 8570.1 IAT II or higher
Computing Environment Certification in at least 1 area (required within 6-months of start date):
Microsoft: Windows 10/11
Managing Modern Desktops
M365 Fundamentals
Training (not certification) required: Must complete an ITIL Course (ITIL v4 recommended and will be provided on site)
The One 23 Group delivers integrated Operational Intelligence, Secure Digital Engineering, and Infrastructure Engineering to enable decision advantage, strengthen cyber resilience, and modernize mission systems.
Operational Intelligence
We deliver AI-enabled analytics and automation that transform data into real-time insight, empowering faster, smarter decision-making and enabling mission-focused outcomes through predictive and autonomous capabilities.
Secure Digital Engineering
We design and implement secure, resilient digital environments using zero trust principles, cloud security, and identity-centric frameworks to ensure continuous protection, compliance, and mission assurance.
Infrastructure Engineering
We modernize and sustain mission-critical infrastructure through scalable cloud and network solutions, enabling efficient deployment, seamless integration, and long-term operational reliability.
Operational IntelligenceSecure Digital Engineering and Infrastructure Engineering
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