At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Skills: Service Level Management, SLO Design, Performance Tracking, Service Delivery Improvement, Stakeholder Management
BB&E is seeking a dynamic and detail-oriented Senior Geotechnical Engineer to join our team, supporting facilities design and construction projects for NAVFAC Atlantic (LANT). Job Duties & Responsibilities Provide indepe…
Skills: Geotechnical Engineering, Pavements Engineering, AutoCAD, Foundation Design, Soil Testing
SAIC is seeking a PowerShell & WPF Application Developer to join our team in Hampton, VA in support of the Air Operations Center Weapons System (AOC WS) Falconer Program’s Application Transformation (AppTX) team. A stron…
Dark Wolf is seeking Cloud Cybersecurity Analyst to join a collaborative team to design, defend, and continuously evaluate the enterprise security architecture and government accreditation posture for critical IT network…
Northstrat is seeking an experienced Network Engineer to provide sustainment support for the network enterprise, ensuring reliable, secure, and optimized network and communications operations. This role supports the desi…
Join Our Team as a FPS – Personnel Security Specialist - Adjudications! Who We Are: At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to pr…
Skills: Personnel Security, Background Investigations, Fingerprinting, Suitability Processing, Case Management
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the li…
Skills: Data Analysis, Data Visualization, Report Development, Statistical Methods, Data Mining
What Impact You'll Have GRVTY is a member of 100% of the winning teams for the largest technology program in the Intel Community. We've been supporting this customer on many different sub-projects of this program since o…
Description POSITION: Senior ICAM Engineer WORK LOCATION: Chantilly, VA JOB CATEGORY: Information Technology JOB TYPE: Full-Time REQUISITION ID: EM07-57 CITIZENSHIP: United States Citizen CLEARANCE TYPE: Top Secret/SCI T…
Description POSITION: ICAM Architect WORK LOCATION: Chantilly, VA JOB CATEGORY: Information Technology JOB TYPE: Full-Time REQUISITION ID: EM07-56 CITIZENSHIP: United States Citizen CLEARANCE TYPE: Top Secret/SCI TRAVEL …
Skills: ICAM Architecture, Zero Trust, Microservices, Cloud-native Solutions, Identity and Access Management
Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, da…
Skills: JavaScript, Python, Java, Object-Oriented Programming, Data Structures
POSITION SUMMARY The Account Manager is responsible for monitoring various procurement channels and working with customers to achieve set revenue and margin targets. This position is responsible for interacting with cust…
Skills: Account Management, Procurement Monitoring, Salesforce, ERP Software, Government Sales
SAIC is seeking a Digital Systems Engineer to fill a critical position on a SAIC’s Prime Program in Chantilly, VA. SAIC supports a large SETA program supporting the NRO’s Ground Enterprise Directorate (GED), responsible …
Skills: Digital Engineering, MBSE, System Integration, DoDAF, UAF
This is Pre-sales position. It is designed for an experienced HCM consultant, solution architect, implementation leader, or customer success professional who can work directly with Federal customers, identify implementat…
As a Senior Technical Program Management Support professional with MTSI you will provide Advisory and Assistance Services (A&AS) to achieve cost-effective, long-term, critical capabilities to support the war-fighting mis…
Skills: Program Management, DoD Acquisition, Contract Management, Special Access Programs, SCI Environment
The Executive Assistant to the Chief External Affairs Officer provides administrative, clerical, and task management support to the federal contract Office of External Affairs (EA). Working under the direction of Governm…
The successful candidate will bring deep enterprise HCM expertise, Federal-market credibility, executive presence, and the ability to connect customer mission objectives with comprehensive functional and technical soluti…
Company Description BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R&D prog…
Skills: Experimentation Planning, CBRN Mission Space, Command and Control (CSC2), SOP Development, Technical Reporting
ECS is seeking a Junior Capture Manager to work in our Fairfax, VA office. ECS Federal is hiring for a Junior Capture Manager who is interested in successfully capturing IT contracts. This level position will be aligned …
Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, stre…
Skills: Radar System Engineering, Systems Engineering, Technical Analysis, Signal Processing, Waveform Development
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$135k–$279k/yr
Full-time
bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
The specialist will design, maintain, and report on Service Level Objectives (SLOs) to ensure customer commitments are met. They will analyze performance data, implement corrective actions for breaches, and lead regular service reviews with customers.
Requirements
Requires a Bachelor's degree and at least 4 years of experience tracking and improving SLOs within a technical organization. An active US security clearance (Secret, Top Secret, or TS/SCI) is mandatory.
Full job description
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description
The Service Level Specialist will design, maintain, and report on Service Level Objectives (SLOs) to meet customer commitments. The specialist will track performance and recommend service delivery improvements. This role will establish and monitor SLOs, working with stakeholders to define appropriate service levels. Theywill develop and implement SLO measurement and reporting processes as well as regularly analyze SLO performance data, identifying trends and areas for improvement. The specialistwill work with technical teams to address service level breaches and implement corrective actions. This role will conduct regular service reviews with customers, presenting SLO performance and discussing any issues or concerns. They will develop and maintain service improvement plans based on SLO performance and customer feedback. The specialist will collaborate with the service catalog manager to ensure SLOs are accurately reflected in the service catalog. This person will stay informed about industry standards and best practices in service level management.
Must have:
A Bachelor’s degree (or equivalent experience)
At least 4 years of experience tracking, reporting on, and improving SLOs in a technical organization
Strong customer and service management experience
Security Clearance:
Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$135,200—$278,500 USD
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Related keywords
Service Level ObjectivesSLOService Level ManagementTechnical OrganizationSecurity ClearanceSecret ClearanceTop Secret ClearanceTS/SCIService CatalogPerformance MetricsService DeliveryFederal GovernmentAccenture Federal Services
We deliver the commercial power and mission precision the nation needs to move faster, run smarter, and deliver results.
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Headquarters
Arlington, VA
LinkedIn followers
141,121
We power reinvention across the US federal government to help agencies deliver greater outcomes using proven commercial solutions, mission expertise, and new technologies – cloud, data and AI, platforms and cyber. It’s how we radically reset problem-solving and help federal leaders deliver breakthrough performance & efficiency with speed and certainty.
Offices: 800 N Glebe Rd, Arlington, VA 22203, US · 7050 Fairgrounds Pkwy, San Antonio, Texas 78238, US · 520 Maryville Centre Dr, St Louis, Missouri 63141, US
How much do Government & Public Sector jobs in Virginia pay?
Based on 8205 listings with disclosed salaries, most government & public sector jobs in Virginia pay between $75k–$198k per year. Individual offers vary with seniority, company size, and specialization.
How many Government & Public Sector jobs are open in Virginia right now?
There are currently 12,011 open government & public sector positions in Virginia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Virginia?
Companies currently hiring include Virginia Information Technologies Agency, Booz Allen Hamilton, CACI International Inc, General Dynamics Information Technology, Leidos, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Virginia?
Yes — 3239 of the 12011 open government & public sector positions offer remote or hybrid work (952 remote, 2287 hybrid).
How do I apply for Government & Public Sector jobs in Virginia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Government & Public Sector jobs by city in Virginia