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Full-time
Posted 24d ago
~40 hrs/week
Responsibilities
The Assistant General Manager supports the Restaurant General Manager by overseeing daily operations, maintaining brand standards, and ensuring high levels of customer satisfaction. They are responsible for team development, financial performance management, and upholding health and safety protocols.
Requirements
Candidates must have 3 or more years of experience in restaurant or retail management. Strong leadership, communication, and financial management skills are required to effectively manage team performance and operational excellence.
Full job description
Assistant General Manager
About the Job:
As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the GM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
3+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration, and motivation.
Identify and recruit exceptional talent, supporting the GM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.
Founded in 2010, by Judd and Erica Spector Wishnow Southpaw (formerly known as ABDD Capital) is a Private Equity Fund focused on generating stable and consistent returns through the acquisition, construction and operation of Quick Service Restaurants. Southpaw currently owns and operates Dunkin’ and Taco Bell located throughout New York, New Jersey, Arizona, Kentucky, Georgia & Delmarva. The Company is based in Greenwich, CT.
Offices: Woodbridge, CT 06525, US · Louisville, KY, US · Phoenix, AZ, US
Quick Service RestaurantsPrivate Equityand Restaurant Management
How many Food & Beverage jobs are open in New Albany, OH right now?
There are currently 80 open food & beverage positions in New Albany, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in New Albany, OH?
Companies currently hiring include Compass Group, Southpaw, Cameron Mitchell Restaurants, New Albany Country Club, Rusty Bucket Restaurant and Tavern, among others. Browse the listings above to see every active employer.
How do I apply for Food & Beverage jobs in New Albany, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.