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$20/hr–$22/hr
Full-time, Part-time
Competitive Pay, Employee Discount On Food, Career Growth Potential, Flexible Schedule, Medical Insurance, Dental Insurance
Posted 36d ago
~40 hrs/week
Responsibilities
The Service Team Member provides high-quality customer service by greeting guests, processing orders, and handling payments. They are also responsible for preparing food items according to company recipes and maintaining restaurant cleanliness.
Requirements
Previous experience in customer service or food service is preferred but not required. Candidates must obtain a Food Handler Certification promptly upon hire.
Full job description
At El Pollo Loco, passion is always on the menu—and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you’re the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin’ good career? Apply now!
POSITION PURPOSE:
The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
Greet and assist customers with their orders in a friendly and helpful manner.
Continuously strive to meet or exceed customer expectations and satisfaction.
Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
Use suggestive selling to complete the customer experience and increase sales.
Perform other duties as assigned by management to support restaurant operations.
To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.
Certifications
Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
Education/Work Experience:
Previous experience in customer service or food service is preferred but not required.
What’s in it for you?
Competitive pay
No overnight hours
Employee discount on food
Excellent career growth potential (we promote from within)
Flexible Schedule: Full-Time or Part-Time hours
Medical, Dental, and Vision Insurance*
Paid sick time
Employee Assistance Program
Flexible spending accounts, Legal Insurance, and Pet Insurance*
401(K) plan with match and immediate vesting (must be at least 21 to participate)
Discounts on theme parks, movie tickets, sports events, hotels and more...
*Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.
Why work for us?
When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people
Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.
The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
In 1980 the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 6 states becoming an L.A. mainstay and cultural benchmark along the way. And today, we continue to work just as hard to always provide customers with fresh and innovative L.A. Mex from our famous family dinners to Mexican entrees.
Offices: 575 Anton Blvd., Suite 1100, Costa Mesa, California 92626, US
Mexican FoodFire-Grilled ChickenCateringOnline Orderingand Family DinnersFood and Beverage
How many Food & Beverage jobs are open in Inglewood, CA right now?
There are currently 140 open food & beverage positions in Inglewood, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Inglewood, CA?
Companies currently hiring include Domino's, Compass Group, Cosm, ASM Global, El Pollo Loco, Inc., among others. Browse the listings above to see every active employer.
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