Zapopan, Jalisco, Mexico · On-site
Sr Principal Consultant – Non-Profit & Organizations - NetSuite Managed Services (ACS) If you're a senior level NetSuite consultant with experience helping Non Profit organizations drive operational excellence, business …
Skills: NetSuite ERP, Non-Profit Consulting, Fund Accounting, Grant Management, AI Implementation
Zapopan, Jalisco, Mexico · On-site
Propósito del Puesto. Representar a la institución en su servicio telefónico, estableciendo un canal de comunicación efectivo con nuestros clientes que permita dar solución de primer contacto a sus necesidades explícitas…
Skills: Customer Service, Analytical Capacity, Results Orientation, Assertive Communication, Microsoft Office
Zapopan, Jalisco, Mexico · On-site
Analista Telefónico Servicio y Venta Representar a la institución en su servicio telefónico, estableciendo un canal de comunicación efectivo con nuestros clientes que permita dar solución de primer contacto a sus necesid…
Skills: Customer Service, Sales, Assertive Communication, Analytical Capacity, Results Orientation
Zapopan, Jalisco, Mexico · On-site
En FEMSA generamos valor económico y social y buscamos ser el mejor empleador y vecino. A través de nuestras Divisiones de Proximidad, Salud y Digital y Unidades de Negocio Coca-Cola FEMSA y FEMSA Negocios Estratégicos, …
Skills: Inventory Management, Retail Auditing, Data Analysis, Reporting, Microsoft Office
Zapopan, Jalisco, Mexico · On-site
¡Nuevas oportunidades te esperan en Logrand! Contralor JrPRINCIPALES RESPONSABILIDADES: -Realizar actividades de contabilidad, de acuerdo con los principios y normas, para el control de los recursos financieros de la org…
Skills: Accounting, Financial Reporting, SAP, Accounts Payable, Inventory Control
Zapopan, Jalisco, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. HSBC México, ofrecemos oportunidades para desarrollar una carrera profe…
Skills: Customer Service, Sales Orientation, Teamwork, Results Focus, Problem Solving
Zapopan, Jalisco, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. HSBC México, ofrecemos oportunidades para desarrollar una carrera profe…
Skills: Customer Service, Sales, Portfolio Management, Business Development, Banking Operations
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The role involves guiding non-profit customers through NetSuite implementation and optimization, focusing on fund accounting and grant management. The consultant will also lead the adoption of AI-powered process improvements to drive operational excellence and customer success.
Requires 6+ years of experience in ERP consulting or finance, with strong expertise in NetSuite and a degree in Business, Accounting, or Engineering. Proficiency in English and Spanish is required, along with a proven track record of direct client interaction.
If you're a senior level NetSuite consultant with experience helping Non Profit organizations drive operational excellence, business transformation, and customer success, and you're excited about the opportunity to help customers harness the power of AI to transform how they operate, NetSuite ACS is the place for you! Oracle NetSuite's Advanced Customer Support (ACS) team is seeking a seasoned consultant with expertise supporting Non Profit and public sector organizations.
We are looking for a Senior ERP Functional Consultant to join our team in Guadalajara. Oracle NetSuite's Advanced Customer Support (ACS) team goes beyond traditional support by serving as a strategic partner in our customers' long term success. Through a combination of industry expertise, business process consulting, technical guidance, and AI powered innovation, we help customers continuously evolve their NetSuite environment, unlock new efficiencies, accelerate growth, and maximize the value of their investment. Our consultants work alongside customer leadership teams to identify opportunities, solve complex business challenges, and turn strategic objectives into measurable business outcomes.
Key responsibilities:
Participate in the identification and documentation of customer NetSuite value gaps using ACS methodology.
Work with customers to prioritize and remediate high-impact business process gaps.
Advise Non-Profit customers on leading practices across Fund Accounting, Grant Management, Revenue Restriction Management, Pledge Management and Fundraising.
Define detailed functional requirements for NetSuite configurations, automations, integrations, reporting, and data improvements.
Partner with Technical Services teams to design, validate, and unit test automations and integrations.
Help customers adopt AI-assisted process improvements, including reporting summaries, AP/document capture, and operational exception management.
Use AI tools internally to improve consulting efficiency, including discovery synthesis, requirements drafting, meeting summaries, issue analysis, research, and executive-ready documentation.
Guide customers on responsible AI adoption, including use-case selection, data quality, validation controls, security considerations, and change management.
Perform quality reviews of deliverables developed by other team members.
Continue to increase NetSuite product knowledge and pursue relevant certifications.
Collaborate with ACS teams including TAMs, Technical Services, Support, Analytics, Planning and Budgeting, and other specialized teams. Follow essential internal business processes aligned toward customer success.
Required Qualifications:
6+ years of relevant ERP, consulting, operations, finance, customer service, or industry domain experience.
Strong NetSuite ERP experience, although experience with competing ERP platforms may be considered.
Graduate of Business Administration, Accounting, Engineering
Strong Communication Skills
Passion for driving Customer satisfaction.
Experience in job activities that involve direct interaction or contact with a client or customer.
Preferred Qualifications
Experience with AI assisted ERP capabilities, AI enabled reporting, workflow automation, customer engagement technologies, operational analytics, or business process optimization initiatives.
Familiarity with NetSuite AI capabilities such as Text Enhance, Prompt Studio, Narrative Insights, Intelligent Bill Capture, AI Connector Service, or SuiteScript AI APIs is a plus.
Experience helping customers adopt new technology, including AI, through practical use cases, governance, enablement, and change management.
Finance and accounting background is a plus.
NetSuite ERP Consultant or other relevant product certifications are a plus.
Project and/or team leadership experience.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Oracle is a global leader in AI, delivering the cloud infrastructure, data, and applications that organizations across the world trust to successfully achieve business outcomes at scale. Oracle Cloud Infrastructure (OCI) provides fast, flexible, scalable AI infrastructure. With superior compute performance and network design, a comprehensive choice of AI services for developing and orchestrating agentic AI workflows at scale, and unrivaled data control, security, privacy, and governance, OCI is designed for AI workloads. It also gives customers the flexibility to run their workloads wherever they need by supporting public cloud, multicloud, hybrid cloud, sovereign, and on-premises deployments. The Oracle AI Database is the only database with AI natively built in everywhere. By bringing AI to where data lives, the Oracle AI Database delivers enterprise-grade AI securely, cost-effectively, and at scale. In-database machine learning and vector search enable AI models to run where data resides. Support for multi-modal data (structured, unstructured, graph, vector) enables richer AI use cases. The Oracle AI Data Platform enables organizations to build, deploy, and govern AI agents and applications on top of private, secure, and distributed enterprise data. This enables organizations to operationalize AI without compromising data security or control. Oracle Applications embed AI directly into business workflows and industry processes to ensure AI is delivered in context, where work happens. They include the only applications suite that brings AI to every aspect of a business, with AI-powered ERP, HCM, and CX applications, and the Oracle Health Suite which provides applications for managing the entire healthcare ecosystem. Oracle also provides industry-specific cloud application suites for more than two dozen industries and NetSuite, the world’s first cloud computing company. This LinkedIn page serves as Oracle’s official global company page.
Offices: 2300 Oracle Way, Austin, Texas 78741, US · 500 Oracle Parkway, Redwood Shores, CA 94065, US · 8081 Arco Corporate Dr, Raleigh, NC 27617, US · Donau-City-Strasse 7, Vienna, Vienna 1220, AT · Metalbuen 66, Ballerup, Capital Region 2750, DK
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