Zapopan, Jalisco, Mexico · Remote OK
Overview Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest tel…
Skills: Dialogflow ES, Genesys Cloud, Genesys Digital Bot Connector, AWS Lambda, REST APIs
Zapopan, Jalisco, Mexico · On-site
Define, design, and implement solutions within a fast-paced, leading edge database/applications company. Responsible for creating and implementing system enhancements that will improve the performance and reliability of …
Skills: Systems Engineering, Database Design, System Performance Optimization, System Reliability, Technical Leadership
Zapopan, Jalisco, Mexico · Hybrid
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: HCM Core, Talent Management, Talent Acquisition, Benefits, Business Analysis
Zapopan, Jalisco, Mexico · On-site
We are looking for a strong Database Developer with good analytical skills who has the ability to work in an agile environment and work with cross-functional teams responsible for product design, integration and testing.…
Skills: Database development, Analytical skills, Agile, Product design, Integration
Zapopan, Jalisco, Mexico · Hybrid
Company Description To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass m…
Skills: SAP, SAP Sales and Distribution, Order to cash, Business process requirements, System documentation
Zapopan, Jalisco, Mexico · On-site
As a DevOps Engineer, you will be responsible for defining and deploying Autonomous AI Database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and …
Skills: Site reliability engineering, DevOps, Architecture, Production operations, Capacity planning
Zapopan, Jalisco, Mexico · On-site
Designs and architects infrastructure and service to ensure reliability and functionality. Forecasts demands and responds to capacity needs. Collaborates with software development teams to develop reliable and scalable i…
Skills: Site reliability engineering, Python, Automation, Incident response, Capacity planning
Zapopan, Jalisco, Mexico · On-site
Takes proactive steps to design and architect infrastructure and service to ensure reliability and functionality. Forecasts demands and responds to capacity needs. Collaborates with software development teams to develop …
Skills: Infrastructure Design, Site Reliability Engineering, Automation, Programming, Scripting
Zapopan, Jalisco, Mexico · On-site
Designs and architects infrastructure and services that ensure the reliability, scalability, and operational excellence of Oracle Fleet Patching & Provisioning (FPP), Oracle's recommended solution for lifecycle managemen…
Skills: Infrastructure Design, Service Architecture, Capacity Planning, Incident Response, Automation
Zapopan, Jalisco, Mexico · On-site
Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, Califor…
Skills: Python, Detection Engineering, SIEM/SOAR, MITRE ATT&CK, MITRE ATLAS
Zapopan, Jalisco, Mexico · On-site
Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, Califor…
Skills: Detection Engineering, Python, SIEM/SOAR, MITRE ATT&CK, MITRE ATLAS
Zapopan, Jalisco, Mexico · On-site
Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, Califor…
Skills: Python, Detection Engineering, SIEM/SOAR, MITRE ATT&CK, MITRE ATLAS
Zapopan, Jalisco, Mexico · On-site
Define, design, and implement solutions within a fast-paced, leading edge database/applications company. Responsible for creating and implementing system enhancements that will improve the performance and reliability of …
Skills: Systems Engineering, Database Administration, Performance Trend Analysis, Server Capacity Management, System Configuration
Zapopan, Jalisco, Mexico · On-site
In this role, we are seeking an Incident Communications Manager responsible for leading and coordinating communications with a strong understanding of cloud technologies who can assess operational incidents and planned a…
Skills: Incident Communications, Cloud Technologies, Operational Incident Assessment, Stakeholder Management, Customer Experience
Zapopan, Jalisco, Mexico · On-site
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-techn…
Skills: Post-sales Support, Troubleshooting, Fusion ERP SCM, My Oracle Support, Customer Relationship Management
Zapopan, Jalisco, Mexico · On-site
Define, design, and implement solutions within a fast-paced, leading edge database/applications company. Responsible for creating and implementing system enhancements that will improve the performance and reliability of …
Skills: Systems Engineering, Database Design, Application Engineering, System Performance Optimization, System Reliability
Zapopan, Jalisco, Mexico · On-site
The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant, ideally with Software industry experience. Oracle NetSuite is reinventing the engagement model for our gro…
Skills: NetSuite ERP, Business Process Architecture, Functional Requirements Definition, Custom Development Analysis, C-suite Interaction
Zapopan, Jalisco, Mexico · On-site
Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products If you’re a senior-level NetSuite consultant with experience in the Consumer Goods, Industrial & Equipment, Food & Bevera…
Skills: NetSuite ERP, Business Process Consulting, Solution Design, C-suite Interaction, Supply Chain Management
Zapopan, Jalisco, Mexico · On-site
Define, design, and implement solutions within a fast-paced, leading edge database/applications company. Responsible for creating and implementing system enhancements that will improve the performance and reliability of …
Skills: System Design, System Implementation, Database Management, Performance Tuning, Reliability Engineering
Zapopan, Jalisco, Mexico · On-site
Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, Califor…
Skills: Detection Engineering, Agentic AI, Python, MITRE ATT&CK, MITRE ATLAS
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Develop, integrate, and maintain conversational AI and IVR solutions using Dialogflow ES and Genesys Cloud. Collaborate with cross-functional teams to optimize customer journeys, bot performance, and backend system integrations.
Requires over 6 years of experience with Dialogflow ES, Genesys Cloud, and AWS Lambda. Candidates must possess strong skills in API integrations, contact-center workflows, and production troubleshooting.
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
The future of network operations is autonomous — and Prodapt is building it. This leadership role will define and drive Prodapt's Autonomous Operations and AIOps strategy across infrastructure and network domains, working with the world's largest telecom operators, fiber ISPs, and cloud network providers. You will combine deep network engineering expertise with AI/ML capabilities to eliminate manual toil, predict failures before they occur, and help clients achieve closed-loop autonomous network operations.
(Remote) We are looking for a Conversational AI Engineer (+6 years of experience) with strong hands-on experience in Dialogflow ES, Genesys Cloud Digital Bot Connector, AWS Lambda, and API/webhook integrations. The role will focus on developing, integrating, migrating, and supporting chatbot and IVR solutions within a contact-center environment.
Develop and maintain conversational AI and IVR solutions using Dialogflow ES and Genesys Cloud.
Integrate bots with Genesys Digital Bot Connector, AWS Lambda, APIs, and webhooks.
Support chatbot migration, backend integration, testing, deployment, and production troubleshooting.
Optimize customer journeys, bot performance, fallback handling, and agent handoff.
Collaborate with business, IVR, architecture, and development teams.
Strong hands-on experience with Dialogflow ES, Genesys Cloud, and Genesys Digital Bot Connector.
Proficiency in AWS Lambda, REST APIs, webhooks, and chatbot integrations.
Experience in chatbot/IVR migration, testing, deployment, and production support.
Good understanding of contact-center workflows, bot-to-agent handoff, and backend system integration.
Strong troubleshooting, communication, and stakeholder collaboration skills.
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
Offices: No. 25 A&B, South Phase 5th cross street, Thiru Vi Ka Industrial Estate. Guindy, Chennai, Tamilnadu 600032, IN · Sarjapur Main Road, Vaishnavi Tech Park, Sy. No. 16/1 and 17/2, 5th floor, North Wing, Bengaluru East, Karnataka 560103, IN · Rajiv Gandhi Salai, No.283/4, 4th Floor, PrinceInfo City-II, Chennai , Tamil Nadu 600056, IN · Win Aoyama 942, 2-2-15 Minami-Aoyama, Synophic Japan Co. LTD, Minato-ku, Tokyo, JP · Grand Central Railway station, Sector 40, 10th floor, A wing, Tower 1, Seawoods, Navi Mumbai, Maharashtra 400 706, IN
There are currently 33 open software positions in Zapopan, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Oracle, Solidigm, Workday, Carestream Dental, O-I, among others. Browse the listings above to see every active employer.
Yes — 5 of the 33 open software positions offer remote or hybrid work (2 remote, 3 hybrid).
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