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$90k–$120k/yr
Full-time
Medical premium reimbursement, Weekly pay, Performance incentive opportunities, Comprehensive online training, Daily coaching and mentorship, Union representation
Posted 6d ago
Apply by Dec 4
~40 hrs/week
Remote in San Jose, California, United States
Responsibilities
The representative will connect with members and prospective clients to present insurance options and identify their specific needs. They are responsible for conducting virtual appointments, maintaining professional documentation, and providing ongoing client support.
Requirements
Candidates must possess excellent verbal, written, and listening skills along with strong interpersonal abilities. The role requires being detail-oriented, comfortable with virtual meeting technology, and capable of working both independently and within a team.
Full job description
Position Overview
AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up.
This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.
Responsibilities
Connect with members and prospective clients through warm leads
Schedule and conduct virtual client appointments
Identify client needs through customer-focused conversations
Present life, supplemental health, and accident insurance options
Help clients understand available benefits and coverage choices
Provide responsive follow-up and client support
Maintain organized records and professional documentation
Attend training, coaching, and team development meetings
What We Offer
100% remote role
Company-provided warm leads
Weekly pay
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily coaching and mentorship
Performance incentive opportunities
No overhead expenses
Union representation through OPEIU Local 277
Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent verbal, written, and listening skills
Strong interpersonal and customer-service abilities
Detail-oriented and dependable
Comfortable with computer systems and virtual meetings
Self-motivated and coachable
Able to work independently while collaborating with a team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
Related keywords
InsuranceVirtual Member ServicesRemoteWarm leadsLife insuranceSupplemental healthAccident insuranceClient appointmentsCustomer-focusedCoachingMentorshipOPEIU Local 277DocumentationProfessionalism
American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions, credit unions, and associations.
The Company was founded with just $25,000 in borrowed capital more than 50 years ago by entrepreneur and philanthropist Bernard Rapoport.
American Income Life is licensed in 49 states, the District of Columbia, Canada, and is registered to carry on business in New Zealand. AIL also has a wholly-owned subsidiary: National Income Life Insurance Company, licensed in the state of New York. American Income Life, along with our New York subsidiary National Income Life, has combined assets of more than $3 billion with more than $46.6 billion of life insurance in force in 2014. (as of 4/15)
A.M. Best, one of the country's oldest and most respected insurance ratings companies, has rated American Income Life as A (Excellent) for Financial Strength (as of 10/24).
American Income Life Insurance Company has a long history and rich tradition of partnering with the working family community: through national and local leaders, advocating for key issues and campaigns, and investing in a public agenda that reflects the core values of importance to all working people.
If you are interested in a career where your opportunities are truly unlimited, please visit www.ailcareers.com.
Offices: 1200 Wooded Acres Drive, Waco, TX 76797, US
The only provider of supplemental benefits to organized laborWe visit thousands of families each yearand One of the most lucrative Agent compensation programs in the industryHealth CareLife InsuranceInsuranceFinancial ServicesInsurance Carriers