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Full-time
bachelor degree, postgraduate degree
Posted 14d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
This role oversees local clinical trial operations, ensuring compliance with regulatory standards and internal quality policies. The position manages a team of clinical operations staff while handling site budgets, contract negotiations, and regulatory submissions.
Requirements
Candidates must have at least 8 years of clinical research experience and a minimum of 2 years in people management. A bachelor's degree in a relevant field is required, along with strong expertise in clinical systems, regulatory requirements, and financial oversight.
Full job description
Job Description
This role is accountable for the execution and oversight of local operational clinical trial activities in compliance with ICH/GCP and country regulations, company policies and procedures, and internal and external quality standards.
Under the oversight of the CRD or Head of Country Operations, the position is responsible for managing and overseeing a team of Clinical Operations Managers (COMs) and/or Clinical Trial Coordinators (CTCs).
This role plays a critical role in delivering country-specific clinical trial commitments and objectives, particularly during study start-up, while ensuring operational excellence, compliance, quality, and stakeholder alignment.
Key Responsibilities
Financial Management
Own country and site budgets.
Develop, negotiate, and complete Clinical Trial Research Agreements (CTRAs).
Partner with local clinical teams to deliver clinical and financial contracts within fair market value guidelines.
Oversee and track clinical research-related payments.
Manage payment reconciliation at study close-out.
Ensure compliance with FCPA requirements, Denied Parties Screening, and financial systems maintenance.
Support financial forecasting and operational budget tracking in conjunction with the CRD, where applicable.
Regulatory Submissions & Local Documentation
Execute and oversee country-level clinical trial submissions and approvals for assigned protocols.
Develop local language materials, including:
Informed Consent Forms (ICFs)
Study-related translations
Other required local documentation
Collaborate with IRBs/IECs and Regulatory Authorities on submission and approval activities.
Operational & Quality Oversight
Manage country deliverables, timelines, and protocol outcomes to meet local commitments.
Ensure quality and compliance standards are maintained across assigned protocols.
Contribute to the development and improvement of local and global SOPs.
Oversee contract workers, including COMs, CTCs, and local vendors.
Manage direct reports through:
Performance management
Development planning
Coaching and mentoring
Issue resolution
Stakeholder Management & Collaboration
Work closely with internal and external stakeholders to ensure country deliverables are achieved.
Internal Stakeholders
Clinical Research Managers (CRMs)
Clinical Trial Coordinators (CTCs)
Clinical Research Associates (CRAs)
Clinical Operations Managers (COMs)
Clinical Quality Managers (CQMs)
Medical Affairs
Pharmacovigilance
Regulatory Affairs
Business Compliance
Finance
Legal
Global and regional functional teams
External Stakeholders
Investigators
Clinical trial sites
Vendors
Regulatory agencies
Ethics committees
Other external partners
Local Process Management
Provide oversight and coordination of:
Clinical and ancillary supplies management
Import and export requirements
Supply destruction processes
Local filing systems (electronic and hard copy)
Archiving and retention requirements
Insurance process management
Maintain and update country information within:
Clinical systems
Regulatory systems
Safety systems
Financial systems
Experience Required
Minimum 8 years of clinical research experience.
Minimum 2 years of people management or team oversight experience.
Core Competencies
Leadership & People Management
Demonstrated people management skills, including managing teams across countries.
Ability to influence investigators, vendors, external partners, and country stakeholders.
Proven ability to deliver commitments within timelines and budget with minimal supervision.
Clinical & Regulatory Expertise
Strong knowledge of:
Budget and contract negotiations
Local ethics and regulatory requirements
Submission and approval processes
Development of local informed consent documents
Study start-up and ongoing study deliverables
Extensive clinical project management experience.
Expertise in clinical, regulatory, and financial systems, tools, and metrics.
Risk Management & Decision Making
Ability to identify risks proactively and implement mitigation plans.
Strong problem-solving capabilities.
Independent decision-making skills with accountability for outcomes.
Communication & Interpersonal Skills
Excellent verbal and written communication skills.
Strong negotiation and influencing capabilities.
Effective coaching, mentoring, and training skills.
Organizational Effectiveness
Ability to manage multiple protocols and priorities simultaneously.
Strong planning, coordination, and organizational skills.
Ability to work effectively in global and virtual environments.
Language
Fluency in English and the local language.
Education Required
Bachelor's Degree (or equivalent) in:
Business Finance
Business Administration
Life Sciences
Healthcare-related discipline
Equivalent relevant experience
Preferred
Master's Degree (or equivalent) in:
Business Finance
Business Administration
Life Sciences
Healthcare-related discipline
Equivalent relevant experience
Team Management Scope
Direct management of approximately 6–14 employees (COMs and/or CTCs).
Oversight of contractor COMs and CTCs, where applicable.
Required Skills:
Adaptability, Adaptability, Budget Management, Clinical Research, Clinical Research Management, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials, Clinical Trials Monitoring, Clinical Trials Operations, Cross-Cultural Awareness, Decision Making, Ethical Standards, Financial Accounting, Good Clinical Practice (GCP), Informed Consent, Legal Archiving, Medical Affairs, Oncology Trials, Organizational Performance Management, People Leadership, People Management, Risk Evaluation And Mitigation Strategy (REMS), Risk Management {+ 1 more}
Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
08/31/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Related keywords
Clinical OperationsICH/GCPClinical Trial Research AgreementsBudgetingRegulatory AffairsPharmacovigilanceMedical AffairsInformed Consent FormsStudy Start-upComplianceFinancial ForecastingVendor ManagementPerformance ManagementClinical Research AssociatesClinical Trial CoordinatorsClinical Quality Managers
At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.
Offices: 90 E Scott Ave, Rahway, New Jersey 07065, US · 2000 Galloping Hill Road, Kenilworth, NJ 07033, US · Jalan Puteri 5/20, Puchong, Selangor 47100, MY · Clos du Lynx 5, Woluwe-Saint-Lambert, Brussels Region 1200, BE · Keilaranta 3, Espoo, Southern Finland 02150, FI
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How many Finance & Accounting jobs are open in Petaling Jaya, Malaysia right now?
There are currently 450 open finance & accounting positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Petaling Jaya, Malaysia?
Companies currently hiring include BJAK, MVC Resources, Grab, Hong Leong Bank Berhad, Citi, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Petaling Jaya, Malaysia?
Yes — 164 of the 450 open finance & accounting positions offer remote or hybrid work (2 remote, 162 hybrid).
How do I apply for Finance & Accounting jobs in Petaling Jaya, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.