Hong Kong Island, Hong Kong, China · On-site
Responsibilities: As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels. Oversee and conduct tho…
Skills: Complaint Management, Customer Service Management, Investigation, Regulatory Compliance, Trend Analysis
Hong Kong Island, Hong Kong, China · On-site
GCB 5 Job Responsibilities The role's main responsibilities include acting as primary point of contact for high net worth or ultra high net worth individual clients externally and clients internally for flow transactiona…
Skills: Client Service, Private Banking, Account Opening, Credit Application, Compliance
Hong Kong Island, Hong Kong, China · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Financial Planning, Wealth Management, Relationship Management, Client Advisory, Customer Experience Management
Hong Kong Island, Hong Kong, China · On-site
Company Introduction: We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater cho…
Skills: Identity and Access Management, Identity Governance and Administration, SailPoint, CyberArk, Active Directory
Hong Kong Island, Hong Kong, China · On-site
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…
Skills: Strategic Planning, Project Management, Product Ownership, Change Management, Stakeholder Management
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: Contractor & Vendor Management Manage day-to-day administration of numerous contractors and outsourced service providers. Oversee contractor onboarding, contract creation, renewals, amendments, extensio…
Skills: Contractor Management, Vendor Management, Contract Governance, Compliance, Financial Budgeting
Hong Kong Island, Hong Kong, China · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Financial Planning, Wealth Management, Relationship Management, Cross Selling, Portfolio Management
Hong Kong Island, Hong Kong, China · On-site
Your Role Handling a wide range of company secretarial work for the group’s portfolio of key operating subsidiaries, covering entities incorporated in Hong Kong and overseas jurisdictions Coordinating and preparation of …
Skills: Company Secretarial Management, Board Meeting Coordination, Minutes Preparation, Compliance, Listing Rules
Hong Kong Island, Hong Kong, China · Hybrid
$100k–$150k/yr
The institutional sales team provides an opportunity for you to take ownership and build your institutional/highnet worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypt…
Skills: Institutional Sales, Business Development, Relationship Management, Digital Asset Trading, RWA Tokenization
Hong Kong Island, Hong Kong, China · On-site
WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individua…
Skills: Customer Acquisition, Growth Strategy, Customer Retention, Go-To-Market Strategy, Partnership Management
Hong Kong Island, Hong Kong, China · On-site
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Skills: Client Service Management, Transaction Banking, Stakeholder Management, People Management, Risk and Control Frameworks
Hong Kong Island, Hong Kong, China · On-site
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately …
Skills: Product Management, HRIS, ERP, Financial Reporting, Data Compliance
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: Customer Strategy & Analytics: Support the development and implementation of customer strategies aligned with business goals, translating business questions into quantitative analyses to inform decision…
Skills: Customer Analytics, Data Strategy, KPI Development, Data Visualization, Power BI
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: 1/ Strategic Planning: Lead the annual strategic planning process for the Chief Operating OfficeSupport the Chief Operating Officer in working with external strategic partners and internal stakeholders …
Skills: Strategic Planning, Project Management, Market Research, Data Analysis, Benchmarking
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: Provide sound, practical compliance advice to business units and distribution channels on anti-bribery and corruption, data privacy, AI compliance and FATCA/ CRS requirementsConduct due diligence and on…
Skills: Anti-bribery and Corruption, Data Privacy, AI Compliance, FATCA/CRS, Due Diligence
Hong Kong Island, Hong Kong, China · On-site
Responsibilities: Achieve individual sales target of both group medical and group life insuranceAssist in achieving team sales targetAble to deliver account management servicing to assigned renewal accountsResponsible fo…
Skills: Sales, Account Management, Business Development, Employee Benefits, Group Medical Insurance
Hong Kong Island, Hong Kong, China · Hybrid
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare …
Skills: Investor Services, Hedge Fund Accounting, Private Equity, Mandarin Proficiency, AML/KYC Procedures
Hong Kong Island, Hong Kong, China · On-site
WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individua…
Skills: Strategic Partnerships, Business Development, Corporate Development, Financial Modeling, Contract Negotiation
Hong Kong Island, Hong Kong, China · On-site
GCB 5 Principal Responsibilities Provide high-touch trading advisory and high-touch trade execution services to HNW and high-value, frequent-trading brokerage clients. Deliver against the financial and non-financial perf…
Skills: Trading Advisory, Trade Execution, Investment Services & Advisory, Business Development, Customer Due Diligence
Hong Kong Island, Hong Kong, China · On-site
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technolo…
Skills: Business Development, Strategic Planning, Value Proposition Creation, Account Management, Cloud Computing
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Lead a dedicated team to resolve customer complaints regarding eMPF across multiple communication channels. Oversee investigations, ensure regulatory compliance, and analyze complaint trends to develop improvement plans.
Requires a Bachelor's degree in Business Administration or a related field with at least 5 years of experience in customer service management. Proficiency in English and Chinese and experience in the pension industry are highly preferred.
Responsibilities:
As the Manager of Complaint Management team, you will assist to lead a dedicated team to effectively handle and resolve customer complaints related to eMPF from various channels.
Requirements:
HKT is a technology, media, and telecommunication leader with more than 150 years of history in Hong Kong. As the city’s true 5G provider, HKT connects businesses and people locally and globally. Our end-to-end enterprise solutions make us a market-leading digital transformation partner of choice for businesses, whereas our comprehensive connectivity and smart living offerings enrich people‘s lives and cater for their diverse needs for work, entertainment, education, well-being, and even a sustainable low-carbon lifestyle. Together with our digital ventures which support digital economy development and help connect Hong Kong to the world as an international financial centre, HKT endeavours to contribute to smart city development and help our community tech forward. HKT is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023. For more information, please visit www.hkt.com. LinkedIn: linkedin.com/company/hkt
Offices: 39/F, PCCW Tower, TaiKoo Place, 979 King's Road, Quarry Bay, Hong Kong, Hong Kong, HK
There are currently 259 open finance & accounting positions in Hong Kong Island, China listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, HKT, OKX, DBS Bank, AXA, among others. Browse the listings above to see every active employer.
Yes — 32 of the 259 open finance & accounting positions offer remote or hybrid work (1 remote, 31 hybrid).
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