Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Complaints handling, Ms office suite, Verbal communication, Written communication, Problem solving
Gurgaon, Haryana, India · On-site
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs o…
Skills: Customer service, Analytical ability, Problem solving, Verbal communication, Written communication
Gurgaon, Haryana, India · On-site
Relationship Manager – Prime Vishwaas Sales – M1 Job role & Responsibilities: Manage Auto loan through Car Dealers, Direct Sales Agents & Direct Sales Teams Empanelment of New car Dealers, DSA & DST in the Market Account…
Skills: Sales management, Auto loan, Dealer management, Team leadership, Training
Gurgaon, Haryana, India · On-site
10795 · To underwrite mortgage business and manage the portfolio in assigned branch/location Core Responsibilities: o Review and assess a broad range of complex loan applications within defined guidelines and accordingly…
Skills: Mortgage Underwriting, Credit Analysis, Portfolio Management, KYC Documentation, Risk Mitigation
Gurgaon, Haryana, India · On-site
About Milliman: Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex iss…
Skills: Clinical coding, Medical claims analysis, Reimbursement methodologies, Healthcare consulting, Claims adjudication
Gurgaon, Haryana, India · Hybrid
Job Title- Actuarial Consultant (Life) Location- Gurugram /bangalore Work Mode- Hybrid Position Type- Full-time Required years of experience- 3-7 years of relevant experience. We are seeking an experienced and proactive …
Skills: Actuarial modeling, PathWise, Python, SQL, Power Query
Gurgaon, Haryana, India · On-site
Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, stakin…
Skills: Internal audit, Risk-based auditing, Control testing, Process mapping, Data analytics
Gurgaon, Haryana, India · Hybrid
Business and Data Analyst Role Purpose The Business & Data Analyst will be responsible for building a single source of truth for organizational data by integrating financial and operational information across multiple bu…
Skills: Microsoft Dynamics 365, Business Central, Power BI, Power Query, DAX
Gurgaon, Haryana, India · On-site
Cyber Modelling Analyst Gurgaon, Haryana, India AXA XL is the Property & Casualty risk division of AXA, created from the acquisition of XL Catlin in 2018. We partner with mid-sized to multinational clients to take their …
Skills: Actuarial science, Statistics, Risk theory, R programming, Python programming
Gurgaon, Haryana, India · On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspe…
Skills: Market Research, Competitive Intelligence, Data Analysis, Storytelling, Presentation Skills
Gurgaon, Haryana, India · On-site
Requisition Id: 1727108 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a cult…
Skills: Internal Audit, Forensic Investigation, Compliance, Risk Detection, Financial Analysis
Gurgaon, Haryana, India · On-site
Raw Material Professional Full time Position based in: Gurgaon Your role Minimum qualification: Commercial/Economics/ Business Administration is must; Basic technical education would be an added advantage 15+ years of bu…
Skills: Raw material procurement, SAP-MM, SAP S/4 Hana, Ariba, Strategic sourcing
Gurgaon, Haryana, India · On-site
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while en…
Skills: Customer Service, Communication Skills, Cash Handling, Operational Accuracy, Banking Services
Gurgaon, Haryana, India · On-site
About Us As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world …
Skills: Internal Audit, SAP FICO, Financial Accounting, Management Accounting, Statutory Compliance
Gurgaon, Haryana, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Corporate banking, Client management, Credit analysis, Lending, Trade products
Gurgaon, Haryana, India · On-site
Makse Group is where innovation meets impact. We’re not just consultants; we’re problem-solvers and trailblazers, empowering clients with Workday solutions that transform their businesses. Our culture thrives on curiosit…
Skills: Revenue accounting, Project accounting, US GAAP, ASC 606, Workday Financials
Gurgaon, Haryana, India · On-site
Associate - Insurance - P&C Underwriting Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’…
Skills: Insurance, Property & Casualty Insurance, Underwriting, Claim Processing, Data Validation
Gurgaon, Haryana, India · Hybrid
Associate - Insurance - P&C Underwriting Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’…
Skills: Insurance, Property & Casualty Insurance, Risk Management, Underwriting, Claim processing
Gurgaon, Haryana, India · On-site
Job Description: Senior Manager – Supply Chain Financing Function: Business / Product – Embedded Finance & Anchor Partnerships Location: Gurugram Reporting to: Director of SMB Lending Experience Required: 8-10 years over…
Skills: Supply Chain Financing, Purchase Financing, B2B BNPL, Anchor Partnership, Credit Underwriting
Gurgaon, Haryana, India · Hybrid
Associate - Insurance - P&C Claims Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at …
Skills: Claims management, Data management, Insurance, Property & casualty insurance, Policy processing
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The role involves resolving customer complaints and escalations received through various internal channels like Nodal and Customer Service Head desks. The incumbent will coordinate with cross-functional teams to ensure timely resolution while maintaining service quality and process compliance.
Candidates must hold a graduate degree in any discipline and possess 1-3 years of relevant experience in the credit card or customer service industry. Proficiency in MS Office and strong communication and problem-solving skills are essential for this position.
About the company
SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
What’s in it for YOU
Role Purpose
Responsible for resolving customer complaints/escalations through Internal Escalation Desk.
Role Accountability
Measures of Success
Technical Skills / Experience / Certifications
Competencies critical to the role
Qualification
Graduate in any discipline
Preferred Industry
Customer Services - Credit Card Industry
SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 22.1 million cards in force, as of FY26. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium. The SBI Card brand is based on the value proposition of 'Make Life Simple'. The proposition manifests in SBI Card’s continuous efforts to simplify the lives of its customers, employees, and other key stakeholders. Customer centricity, supported by the values of trust and transparency, is core to SBI Card’s ethos.
Offices: Infinity Tower, DLF City Phase 2, Gurgaon, Haryana 122002, IN
There are currently 1,561 open finance & accounting positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
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