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Skills: Technical Customer Support, Quotation Preparation, Order Processing, ERP Systems, CRM Systems
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$6k–$10k/mo
Full-time
bachelor degree
Competitive Salary, Private Medical Care, Cafeteria / Holiday subsidy, Stable working environment, Technical, Professional, and Skills Training, International working environment
Posted 20d ago
~40 hrs/week
Responsibilities
The role involves providing technical and commercial support to customers across the EMEA region, including preparing quotations and processing orders. It also requires coordinating between Sales, Engineering, and Customer Service to ensure operational efficiency and customer satisfaction.
Requirements
Candidates should have a technical education (Bachelor's degree or equivalent) and basic experience in technical support or sales. Proficiency in English and Polish, along with experience using ERP/CRM systems and MS Office, is required.
Full job description
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title
Junior Inside Sales Specialist
Location
Poznań
About Us
SEEPEX is a leading manufacturer of Progressive Cavity Pumps (PCP), Pump Systems and Macerators. We also provide comprehensive Digital Solutions to monitor and control your conveying systems. With more than 55 years of experience, Our PCP technologies are the most efficient means of transferring low viscosity and abrasive fluids, as well as shear sensitive materials.
Job Summary
The Inside Sales Junior Engineer performs key back‑office and inside‑sales activities within the European Center of Excellence (CoE). The role ensures accurate and timely quotation and order processing, provides technical and commercial support to customers across EMEA, and contributes to consistently high customer satisfaction, operational efficiency, and standardized CoE processes.
Responsibilities
Provide professional technical and commercial support to customers across the EMEA region from an office-based environment.
Communicate proactively with customers via phone, email, and digital channels to support ongoing customer management.
Act as an internal coordination point between Sales, Engineering, Customer Service, and headquarters functions.
Prepare, review, and track quotations for pumps, systems, and spare parts using designated configuration and pricing tools (e.g., Konfigurator, Quote Management Tool).
Enter and validate customer orders with high accuracy in ERP/CRM systems.
Verify pricing, delivery terms, technical documentation, certificates, and contractual requirements before order release.
Work closely with the local office team, headquarters in Bottrop, and field sales colleagues across EMEA. Operate as an integrated member of the CoE team and contribute to a standardized European back-office model. Support continuous process improvement and documentation updates within the CoE.
Participate in internal and external training workshops, including development sessions at headquarters.
Provide customer service support for inquiries related to spare parts, service interventions, and basic after sales topics across the EMEA region.
Basic Qualifications
Completed technical education or graduation approaching, thesis in progress (e.g., Bachelor’s degree or a comparable technical field).
First practical experience in technical customer support, sales, or application engineering — internships or working student experience also welcome.
Basic technical understanding
Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).
Ability to read and understand technical documentation, product specifications, and configuration parameters.
Experience in quotation preparation, pricing, or basic commercial processes is an advantage.
Travel & Work Arrangements/Requirements
Fully site based, flexible working hours
Key Competencies
Strong skills in MS Office (especially Excel and Outlook) and comfortable leveraging AI‑based tools.
Very good English skills (written and spoken) required for EMEA customer support.
Polish written and spoken
Additional language skills (e.g. German, French, Spanish, Italian) are an advantage.
What we Offer
• Competitive Salary
• Private Medical Care
• Cafeteria / Holiday subsidy
• Stable working environment, focusing on long-term cooperation
• Technical, Professional, and Skills Training
• International working environment
• Ownership Works equity program: we believe in the power of employee ownership. All full time permanent employees are eligible to a one-time stock award after successfully completing one year of employment.
Salary Range
6 275 – 10 300 PLN Gross
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and industrial solutions. Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com.
Offices: 525 Harbour Place Drive, Suite 600, Davidson, North Carolina 28036, US
EfficiencyEngineering Compressed AirVacuum PumpsFlow Control TechnologyEnergyMedicalBlowersPower ToolsUtility Vehicles
How many Engineering jobs are open in Poznan, Poland right now?
There are currently 202 open engineering positions in Poznan, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Poznan, Poland?
Companies currently hiring include GFT Technologies, Allegro, Volkswagen Group, AgileEngine, Roche, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Poznan, Poland?
Yes — 157 of the 202 open engineering positions offer remote or hybrid work (34 remote, 123 hybrid).
How do I apply for Engineering jobs in Poznan, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.