Description Who we are: At Applied Network Solutions (ANS), we bring together some of the most curious minds in networking and cybersecurity. ANS was founded to disrupt the status quo. For over 25 years, our team provide…
Skills: ServiceNow, Network management, System engineering, Cybersecurity, Agile
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$100k–$200k/yr
Full-time
high school, associate degree, bachelor degree, postgraduate degree
Family medical, Dental coverage, Vision coverage, Pet discount program, Paid time off, Maternity/paternity leave
Posted 7d ago
~40 hrs/week
Responsibilities
The Senior Software Engineer will lead the planning, development, and integration of ServiceNow solutions while overseeing team performance and technical documentation. They are responsible for ensuring system security, performance optimization, and successful project delivery within the Systems Development Life Cycle.
Requirements
Candidates must possess at least 16 years of combined education and work experience, including 5 years of ServiceNow experience and IAT Level 2 certification. A TS/SCI Polygraph clearance is required, along with proficiency in Agile methodologies and cross-platform integration.
Full job description
Description
Who we are:
At Applied Network Solutions (ANS), we bring together some of the most curious minds in networking and cybersecurity. ANS was founded to disrupt the status quo. For over 25 years, our team provides expertise in network, system engineering and both offensive and defensive cybersecurity operations.
What we do:
Our vision is for a future in which talent and customers alike come to ANS because of our reputation for delivering technical excellence, solving our nation’s toughest challenges and our ability to exceed expectations.
Why ANS:
At ANS we value the integrity of your work. We are looking for the right person to plan, analyze, design, develop, test, secure, integrate, implement, operate, and maintain the custom solutions that ANS delivers. Together, let’s ensure today is safe and tomorrow is smarter.
ANS is seeking a Senior Software Engineer (ServiceNow) to join our team in Orlando, FL. This position is contingent upon contract award.
Requirements
Active TS/SCI clearance and Polygraph required
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master’s and 10 years OR a bachelor’s and 12 years OR an associate’s and 14 years OR HS and 16 years.
Must meet Information Assurance Technical (IAT) Level 2 certification requirements.
Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training.
Must have Certification: ServiceNow Certified System Administrator.
Must have at least one other advanced ServiceNow certification.
Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers.
Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2.
Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements.
Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability.
Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges.
Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes.
Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed.
Monitor the team’s efforts to maintain IT system and application performance/availability while responding proactively to emerging issues.
Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant.
Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification.
Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement.
Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team.
Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget.
Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates.
Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC.
Experience with at least one of (Agile, Scrum, SDLC).
Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively.
Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions.
Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts.
Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods.
Excellent client-facing and internal communication skills.
Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills.
Skilled in working within a team environment within a professional office setting.
Skilled in the ability to focus study and research to rapidly solve specific problems.
Excellent and clear written documentation skills.
Excellent self-study to achieve advanced training as required by the team and the program.
Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities.
Excellent verbal communication skills.
Working knowledge of Service Now or other ITSM.
Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook.
Experience innovating in a collaborative environment.
Advanced system architecture, design, and integration.
Experience with databases. Ideally including MariaDB.
Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco.
Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell.
Desired Qualifications
CompTIA Security+ or equivalent will meet the minimum requirement for the role.
ISC^2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role.
Benefits
ANS offers excellent compensation along with a generous benefits package to include:
Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance
Supplemental Whole Life Insurance
Lucrative Referral Bonus Program
Annual Allowance for ANS Swag
Potential for Paid Overtime
Flexible Work Schedules
Applied Network Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age or protected veteran status and will not be discriminated against on the basis of disability.
As required by local law, Applied Network Solutions, Inc. provides reasonable salary ranges of compensation for work performed in applicable states. Ranges are not a guarantee of compensation and depend on a variety of factors, including but not limited to contractual requirements, work location, years of experience, skill set, and education. Overtime is not guaranteed for this position. The anticipated pay range for this position is $100,000.00 - $200,000.00 USD.
We operate at the intersection of network engineering and cybersecurity, providing secure, scalable, and high-performing architectures for our customers. Our talented and driven network and security experts, called ANSers, have designed, engineered, and implemented the next generation of enterprise networks for customers with some of the most critical needs. Together, we’ve created security solutions that protect our national assets and secure our way of life.
Offices: 9881 Broken Land Pkwy, 220, Columbia, Maryland 21046, US · 4801 NW Loop 410, Suite 113, San Antonio, Texas 78229, US
Analytics and VisualizationArchitectureCNOCVPACyber AnalyticsCyber Range EngineeringCybersecurityDCOManaged ServicesModeling and Simulation
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