Norcross, Georgia, United States · Hybrid
$31/hr–$63/hr
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
Skills: Technical Support, Instrument Installation, Preventive Maintenance, Root Cause Analysis, Customer Relationship Management
Norcross, Georgia, United States · On-site
$62k–$85k/yr
Job Description The Field Service Technician will be responsible for installing, maintaining, and troubleshooting railroad diagnostic and monitoring systems across North America. What will your typical day look like? Fie…
Skills: Electronics Test Equipment, Multimeter, RJ45 Cable Tester, Oscilloscope, Microsoft Word
Norcross, Georgia, United States · On-site
$105k–$149k/yr
Job Description About the Role: We are seeking a highly skilled and innovative Systems Engineer/ Lead Systems Integrator to join our Systems and Design organization, responsible for end-to-end engineering functions acros…
Skills: Systems Engineering, Systems Integration, Hardware Design, Mechanical Engineering, Electronics Design
Norcross, Georgia, United States · On-site
$55k–$65k/yr
The Project Engineer supports the successful execution of roofing projects through detailed coordination, documentation management, and proactive communication. This role is integral to ensuring that project operations r…
Skills: Project Coordination, Documentation Management, Procurement, Shop Drawings, RFI Management
Norcross, Georgia, United States · Hybrid
Quality Assurance Engineer, Product Strategy Quality doesn’t happen by accident — it takes someone who is methodical, curious, and genuinely invested in getting it right. Credigy’s Product Strategy team is looking for a …
Skills: SQL, Production Support, Jira Service Management, Python, C#
Norcross, Georgia, United States · On-site
$62k–$85k/yr
Job Description The Field Service Technician will be responsible for installing, maintaining, and troubleshooting railroad diagnostic and monitoring systems across North America. What will your typical day look like? Fie…
Skills: Electronics Test Equipment, Multimeter, RJ45 Cable Tester, Oscilloscope, Microsoft Word
Norcross, Georgia, United States · On-site
Introduction Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion…
Skills: Risk Management, ISO 14971, Design Controls, CAPA, Medical Device Quality Assurance
Norcross, Georgia, United States · Hybrid
Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers …
Skills: Java, Agile, JSON, Git, Docker
Norcross, Georgia, United States · Hybrid
Powering the world’s payments ecosystem ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers …
Skills: Java, Agile, JSON, Git, Docker
Norcross, Georgia, United States · On-site
LIGHTERA has one of the longest and most respectable corporate lineages in American business, which goes back to Alexander Graham Bell and the invention of the telephone more than a century ago. We have a proven track re…
Skills: Piping Installation, Welding, Troubleshooting, PLC Trending, Leak Detection
Norcross, Georgia, United States · On-site
Job Summary: The Commercial & Industrial HVAC-R Estimator develops accurate, competitive estimates for service, repair, retrofit, and small-to-mid-size project work. This individual works closely with service managers, d…
Skills: HVAC-R Estimating, Cost Estimation, Proposal Development, Vendor Pricing Evaluation, Value Engineering
Norcross, Georgia, United States · On-site
If being a part of a world-class organization that operates in some of the most advanced technology environments around the world sounds like a dream job, Network Connex might be the right fit for you! You’ll be pa…
Skills: Material Management, DC Power Cable Installation, Structure Installation, Battery Rack Installation, Cable Testing
Norcross, Georgia, United States · On-site
Introduction Werfen Werfen, founded in 1966, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use pri…
Skills: HLA Transplant Diagnostics, Troubleshooting, Technical Documentation, User Acceptance Testing, Strategic Thinking
Norcross, Georgia, United States · On-site
$65k–$85k/yr
Benefits: 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Reports To: Estimating Manager "A min…
Skills: Damage Assessment, Cost Estimating, XM8, Symbility, Insurance Restoration
Norcross, Georgia, United States · On-site
$65k–$85k/yr
Benefits: 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Reports To: Estimating Manager "A min…
Skills: Damage Assessment, Cost Estimation, XM8, Symbility, Insurance Negotiation
Norcross, Georgia, United States · On-site
JOB SUMMARY The Operations Manager is responsible for overseeing all production and warehouse operations, including surplus and repair value streams, inventory, parts, and material flow. This role focuses on achieving pe…
Skills: Leadership, Team Development, Process Improvement, Operational Management, KPI Analysis
Norcross, Georgia, United States · On-site
$40/hr–$49/hr
Position Summary Travel Refrigeration Trailer Technician/Mechanic – Norcross, GA $40.00 - $49.00 hr | Weekly Pay | Full Benefits within 30 Days Amerit Fleet Solutions, a leader in fleet maintenance across the U.S., is hi…
Skills: Reefer Unit Repair, Diesel-Powered Refrigeration, Electrical Troubleshooting, Mechanical Diagnosis, Preventive Maintenance
Norcross, Georgia, United States · On-site
Arconic is currently in search of an Architectural Services Team Leader to join our Kawneer Business. At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions …
Skills: Architectural Sales, Team Management, CRM Proficiency, Salesforce, Construction Project Lifecycle
Norcross, Georgia, United States · On-site
We are seeking an Engineering Technician to join our dynamic team, supporting the production, testing, and maintenance of our robotics systems. This role will involve a variety of responsibilities, ranging from hands-on …
Skills: Electromechanical Assembly, Troubleshooting, Mechanical Fabrication, Welding, Soldering
Norcross, Georgia, United States · Hybrid
***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. \ No agencies please. USAN is seeking an Amazon Connect Engineer…
Skills: Amazon Connect, ACD Configuration, Contact Center Design, SDLC, SQL
Norcross, Georgia, United States • Hybrid
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Serve as the primary technical representative for laboratory customers, managing instrument installations, maintenance, and troubleshooting. Drive revenue growth and customer loyalty through business reviews and value-based solutions.
Requires an associate degree and at least 2 years of experience with laboratory instrumentation and customer interfacing. A bachelor's degree in biomedical engineering and experience in clinical lab support are preferred.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are utilized in hospitals, laboratories, and clinics worldwide. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of.
Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
We have an opportunity for a Field Service Engineer (Transfusion Service Ambassador) to support our Transfusion Medicine Division.
This is a field-based remote position.
Qualified candidates must reside within 30-minutes of the Norcross, GA area.
Travel is required up to 75%.
What You’ll Work On
Serve as the primary on-site representative of Abbott Diagnostics Division (ADD), acting as a trusted partner to laboratory customers.
Own customer relationships with a focus on retention, customer loyalty, economic profitability, and value expansion.
Provide first-line technical support for complex diagnostic instruments, ensuring uptime, analytical turnaround time, and customer satisfaction.
Manage issue resolution end-to-end, escalating when necessary while maintaining ownership through closure.
Perform instrument installations, commissioning, preventive maintenance, upgrades, and troubleshooting.
Drive revenue growth through menu expansion, service sales, product promotion, and value-based solutions.
Conduct customer business reviews, KPI reviews, and structured customer visits (pre- and post-call planning).
Identify customer needs, training opportunities, operational pain points, and Voice of Customer (VOC) insights.
Coordinate order management, inventory control, consumables, contracts, and lifecycle management.
Ensure compliance with Abbott Quality Systems, CAPA requirements, regulatory standards, and safety guidelines.
Utilize CRM, service, and reporting systems to document activities, manage tickets, and track performance.
Collaborate cross-functionally with Sales, Marketing, Technical Service, Customer Support, and Finance teams.
Support territory and district business objectives, including on-call coverage, travel, and mentoring of peers.
Key Measures of Success
Retention Rate
Net Promoter Score (NPS)
Cost of Service
Territory Sales and Growth Targets
Account Profitability Improvement
First-Line Service KPIs
Required Qualifications
Associate degree or equivalent combination of education and work experience.
Minimum of 2 years of relevant experience with instrumentation utilized in a laboratory/blood bank environment. Minimum of 2 years of experience interfacing with customers.
Preferred Qualifications
Bachelor’s degree in biomedical engineering or related engineering field.
2–4 years of hands-on experience supporting laboratory instrumentation in a clinical lab, field service, or technical support setting.
Demonstrated ability to diagnose and resolve instrument issues (hardware, software, or application) through documented root-cause analysis.
Experience managing customer-facing onsite support across multiple accounts or locations.
Track record of completing installations, preventive maintenance, upgrades, and commissioning activities.
Experience influencing product utilization, service adoption, or menu expansion through customer engagement.
Proficiency using Microsoft Word, Excel, and PowerPoint for reporting, documentation, and KPI tracking
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.
In specific locations, the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEOEnglish.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEOSpanish.pdf
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy
Offices: 100 Abbott Park Road, Abbott Park, Illinois 60064-3500, US
There are currently 104 open engineering positions in Norcross, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include ACI Worldwide, Lightera, Werfen, Eastern Glass and Aluminum, Westinghouse Air Brake Technologies Corporation, among others. Browse the listings above to see every active employer.
Yes — 26 of the 104 open engineering positions offer remote or hybrid work (2 remote, 24 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
