Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries e…
Skills: Service Strategy, P&L Management, Operational Excellence, Budgeting, KPI Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
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Skills: C++, C, Systems Optimization, Analytical Skills, Verbal Communication
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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Krakow, Lesser Poland Voivodeship, Poland · Remote OK
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries e…
Skills: Service Strategy, P&L Management, Operational Excellence, Budgeting, KPI Management
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Java, Tomcat, Hibernate, PostgreSQL, RHEL
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Job Requisition ID # 25WD93710 Position Overview Autodesk empowers innovators to design and make a better world. Fusion is our integrated cloud platform for CAD, CAM, CAE, and PCB, increasingly powered by AI-driven capab…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
Air Liquide started its operations in Poland in 1995 and currently has more than 420 employees. Since then, we have become a key manufacturer and distributor of industrial, food, specialty and medical gases, steadily inc…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Java, Object-Oriented Programming, IP Networking, Routing, Switching
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
We are seeking an experienced BI Developer / Data Engineer to design, build, and maintain scalable data solutions that support enterprise analytics and reporting needs. This role combines strong expertise in ETL developm…
Skills: Sql, Etl/Elt, Microsoft Fabric, Azure Data Services, Dax
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: TCP/IP, Multicast, OSPF, BGP, PIM
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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Posting Type Hybrid Job Overview As a Senior Software Engineer, your primary mission will be to design, write, test, deploy, and support our Relativity software products. You will work in an established, senior team with…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
We are seeking a ServiceNow ITOM Engineer to support operational execution, stability, and continuous improvement of ServiceNow ITOM capabilities, including Discovery and the CMDB. This role is primarily operational in n…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: Windows Server, Windows Client, Active Directory, PowerShell, Python
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be …
Skills: Python, REST API, Git, AI Tools, LangChain
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Overview Permanent, full-time, hybrid Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices…
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably ever…
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$14k–$17k/mo
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Skills: Project Controls, People Management, SAP PS, Financial Processes, Data Governance
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Company Description Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a fe…
Skills: React, TypeScript, Radix UI, Shadcn/ui, Design Systems
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Lead the nationwide service organization to drive sustainable business growth and ensure operational excellence. Take full responsibility for financial performance, including revenue, profitability, and the management of a team of 78 people.
Requires a business or engineering degree and at least 10 years of experience in service organizations, with 5 years in senior leadership. Must have a proven track record in P&L management, multi-site operations, and fluency in both Polish and English.
Kärcher is the world's leading provider of cleaning technology. The family owned enterprise employs more than 16,000 people in 82 countries and more than 160 companies. More than 50,000 service centers in all countries ensure continuous and comprehensive supplies to customers all over the world. In 2023, Kärcher reached the highest sales with 3.294 billion euros in its history. Kärcher has been active in the Polish market since 1993 and its equipment combines ease of use, functionality and attractive design.
For our growing and successfully operating sales and service subsidiary (turnover of approx. 150 Mio. EUR and more than 300 employees) based in Krakow (Poland), we are currently hiring a
Service Director (m/f/d)
This is how you WOW:
Being part of the management team and directly reporting to the Managing Director, you will play a key role in shaping and executing the company's service strategy and driving sustainable business growth.
Taking full responsibility for the service organization’s financial performance, including revenue, profitability, budgeting, cost control and operational efficiency across all service activities.
Leading a nationwide service organization operating across multiple locations, ensuring excellent customer service, operational excellence and consistent execution of company standards.
Driving service business growth through the development of service offerings, maintenance contracts and recurring revenue streams, while partnering closely with the Sales organization to support strategic customers.
Monitoring and improving key business indicators such as service revenue, operational margin, technician productivity, utilization rates, SLA performance, customer satisfaction and workforce engagement.
Optimizing service processes, resource allocation and spare parts management to maximize efficiency, quality and profitability.
Building a high-performance culture focused on accountability, customer centricity, continuous improvement and operational excellence.
Leading and developing a team of Service Managers and support functions, providing clear direction, coaching and leadership across the organization.
Ensuring compliance with company procedures, manufacturer standards, health & safety regulations and quality requirements.
As Director you provide a vision to a team of 78 people in total and manage 7 direct reports; guiding with empathy as well as strong leadership skills.
It would be WOW if you would bring this in:
A business degree or equivalent education (economics, engineering)
At least 10 years of experience within service organizations and a minimum of 5 years in a senior service leadership role with full responsibility for operational and financial performance.
Experience in technical, industrial, automotive, machinery, equipment or related sectors is required.
Proven track record in managing large, geographically dispersed service teams and multi-site operations.
Strong experience in service business management, including P&L responsibility, budgeting, profitability improvement and KPI-driven decision making.
Excellent understanding of service processes, field service operations, resource planning, SLA management and customer service excellence.
Strong commercial mindset with the ability to identify growth opportunities, develop service business and increase recurring revenues.
Demonstrated success in process optimization, organizational development and leading change initiatives.
A hands-on leadership approach combined with strong communication, negotiation and stakeholder management skills.
Experience working with CRM systems and modern business applications.
Understanding the key drivers of a dynamic market, with Customer Centricity: commercially aware, understanding and anticipating the trends and the needs of both operations and management.
A coaching leadership style marked by empathy and strong communication skills, geared towards top team performance.
Strong command of Polish and English (written and orally).
Our Kärcher WOW-package:
Kärcher offers a stable job based on a full-time employment contract with an attractive remuneration package consisting of a base salary and the possibility of receiving an annual bonus and a company car for professional and private use.
Medical healthcare and life insurance programs are 100% covered by Kärcher.
You can participate in development programs and training, e.g. online language classes. Kärcher offers the possibility to reimburse or share the costs of external educational activities.
Additional benefits: Cafeteria program (MyBenefit) and sharing the costs of Multisport card, lunch subsidies, integration and charity events, free parking space and Employee Assistance Programme.
Possibility to work remotely up to 10 days per month.
So: Wanna WOW with us?
We would like to invite you to use the "Apply" button to apply with your English CV in just a few steps.
Kärcher, a family-owned enterprise, is the world’s leading provider of cleaning technology. With pressure washers, vacuums and steam cleaners, home and garden pumps, sweepers and floor scrubbers, vehicle washes, cleaning agents, dry ice blasters, drinking and waste water treatment plants, and water dispensers, it offers a range of innovative problem solutions. These include coordinated products, cleaning agents and accessories, along with advice and service. Imprint & Netiquette: https://www.kaercher.com/int/social-media.html
Offices: Alfred-Karcher-Strasse 28, Winnenden, BW 71364, DE
There are currently 368 open engineering positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include GFT Technologies, Software Mind, Akamai Technologies, ÅF, Motorola Solutions, among others. Browse the listings above to see every active employer.
Yes — 278 of the 368 open engineering positions offer remote or hybrid work (80 remote, 198 hybrid).
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