Winnipeg, Manitoba, Canada · Hybrid
$134k–$202k/yr
Posting Type Remote/Hybrid Job Overview The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of pr…
Skills: Technical Account Management, Relativity, SQL, Windows Platform, Troubleshooting
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$208k–$312k/yr
Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, c…
Skills: C#, .NET, Cloud-native architecture, Distributed systems, SaaS
Germany · Hybrid
Posting Type Hybrid Job Overview As Programme Manager, Field Marketing — DACH, you will own the development of field marketing strategy and the delivery of marketing plans across DACH (Germany, Austria, and Switzerland),…
Skills: Field Marketing, Demand Generation, Strategic Planning, Campaign Management, Event Planning
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$288k–$432k/yr
Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, c…
Skills: JavaScript, TypeScript, React, HTML5, CSS3
Lesser Poland Voivodeship, Poland · Hybrid
$83k–$125k/yr
Posting Type Hybrid Job Overview As a Business Development Representative, you will help generate new business by qualifying leads and driving campaigns to increase and expand our engagement with Legal and IT teams acros…
Skills: Active Listening, Business Development, Cold Calling, Lead Generation, Negotiation
Washington, District of Columbia, United States · Hybrid
$54k–$80k/yr
Posting Type Hybrid Job Overview The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and non-technical customers by diagnosing, troubleshooting, repa…
Skills: Technical support, SQL, Windows platform, Troubleshooting, Customer service
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$96k–$144k/yr
Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, c…
Skills: Learning management systems, AI tools, Process improvement, Automation, Stakeholder management
Lesser Poland Voivodeship, Poland · Hybrid
$533k–$799k/yr
Posting Type Hybrid Job Overview Every legal matter is its own experiment. An attorney arrives with a theory of the case; the evidence arrives as hundreds of thousands of documents, sometimes millions, that no one has re…
Skills: Applied AI, Machine Learning, Technical Leadership, AI Strategy, Data Science
Winnipeg, Manitoba, Canada · Hybrid
$188k–$282k/yr
Posting Type Remote/Hybrid Job Overview Relativity is a leading legal data intelligence company building AI technology that helps organizations organize data, discover the truth, and act on it with confidence. Over two d…
Skills: Product Management, Data Platform, Infrastructure, API Design, Data Modeling
Washington, District of Columbia, United States · Hybrid
$54k–$80k/yr
Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex softwa…
Skills: Technical support, SQL, Database management, Troubleshooting, Customer service
Illinois, United States · Hybrid
$94k–$142k/yr
Posting Type Hybrid Job Overview At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to mana…
Skills: Product management, Data analysis, Capacity forecasting, Service observability, AI tools
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$270k–$406k/yr
Posting Type Hybrid / Remote Poland Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. O…
Skills: C#, .NET, Microsoft Azure, Terraform, Bicep
Illinois, United States · Hybrid
$126k–$190k/yr
Posting Type Hybrid/Remote Job Overview Who We Are Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI‑pow…
Skills: Cloud-native systems, Distributed architectures, CI/CD, Observability, Incident response
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
$208k–$312k/yr
Posting Type Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, c…
Skills: React, TypeScript, JavaScript, Frontend Architecture, Micro-frontend
Colorado Springs, Colorado, United States · Hybrid
$208k–$312k/yr
Posting Type Remote/Hybrid Job Overview The Work Every legal matter is its own experiment. An attorney arrives with a theory of the case; the evidence arrives as hundreds of thousands of documents, sometimes millions, th…
Skills: Artificial Intelligence, Machine Learning, Applied Science, Leadership, Software Engineering
Washington, District of Columbia, United States · Hybrid
$140k–$210k/yr
Posting Type Hybrid Job Overview At Relativity, we build platforms that help our customers find the truth in complex data and act on it with confidence. We are hiring a Senior Product Manager to join our Automation Servi…
Skills: Product Management, Automation, Cloud-native infrastructure, AI-powered extensibility, Software development lifecycle
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Remote OK
$104k–$156k/yr
Posting Type Remote Job Overview As an Advanced Security Engineer focused on Identity & Access Management, you will design, build, and operate identity‑centric security platforms that govern access to enterprise systems,…
Skills: Identity & Access Management, Cloud Security, Software Engineering, C#, Python
Carapichaima, Couva-Tabaquite-Talparo, Trinidad and Tobago · Hybrid
$164k–$246k/yr
Posting Type Remote/Hybrid Job Overview The Work Every legal matter is its own experiment. An attorney arrives with a theory of the case; the evidence arrives as hundreds of thousands of documents, sometimes millions, th…
Skills: Applied AI, Machine Learning, Data Science, Information Retrieval, Agentic Harnesses
Washington, District of Columbia, United States · Hybrid
$197k–$295k/yr
Posting Type Remote/Hybrid Job Overview The Work Every legal matter is its own experiment. An attorney arrives with a theory of the case; the evidence arrives as hundreds of thousands of documents, sometimes millions, th…
Skills: Computer Vision, Machine Learning, Deep Learning, Natural Language Processing, Python
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$160k–$240k/yr
Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, c…
Skills: C#, .NET, Cloud-native systems, Distributed systems, Event-driven architecture
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The Technical Account Manager proactively supports customers by developing account strategies and ensuring successful project outcomes using the Relativity platform. They act as a subject matter expert to troubleshoot critical incidents and drive internal service reviews to enhance the overall customer experience.
Candidates must have prior Relativity experience and hold a Relativity Certified Administrator certification. Proficiency in SQL, Windows platforms, and experience within SaaS or e-discovery environments are highly preferred.
Posting Type
Remote/Hybrid
Job Overview
The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.Job Description and Requirements
Preferred Qualifications
Proven experience with SQL and Windows platform, and/or experience troubleshooting complex technical issues across the enterprise.
Strong written and verbal communication skills
Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
Meticulous attention to detail.
Experience working in a SaaS, IaaS and/or Hybrid environments
Experience with and knowledge of e-discovery industry and products.
ITIL Certification
Relativity Expert
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$134,000 and $202,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Leading legal data intelligence company building tech to help users organize data, discover the truth, and act on it
Relativity is a leading legal data intelligence company that builds technology to help users organize data, discover the truth, and act on it. Its extensible, AI cloud platform, RelativityOne, transforms complex data into actionable insights at massive scale for litigation, investigations, regulatory inquiries, data breach responses, and other legal use cases. The world’s largest law firms and corporations, government agencies, and a robust network of channel partners rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. The company also expands access to technology by providing its platform at no cost to academic institutions through its Relativity Academic program and to organizations supporting pro bono legal work through its Justice for Change initiative.
Offices: 231 South LaSalle Street, 20th Floor, Chicago, IL 60604, US · 4 Chiswell Street, 3rd Floor, London, EC1Y 4UP, GB · Al. Pokoju 5, Kraków, 5 pietro 31-548, PL · 575 State Route 28, Suite 105, Raritan, NJ 08869, US · 101 Moray Street, South Melbourne, VIC 3205, AU
Leading legal data intelligence company building tech to help users organize data, discover the truth, and act on it
Relativity is a leading legal data intelligence company that builds technology to help users organize data, discover the truth, and act on it. Its extensible, AI cloud platform, RelativityOne, transforms complex data into actionable insights at massive scale for litigation, investigations, regulatory inquiries, data breach responses, and other legal use cases. The world’s largest law firms and corporations, government agencies, and a robust network of channel partners rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. The company also expands access to technology by providing its platform at no cost to academic institutions through its Relativity Academic program and to organizations supporting pro bono legal work through its Justice for Change initiative.
Offices: 231 South LaSalle Street, 20th Floor, Chicago, IL 60604, US · 4 Chiswell Street, 3rd Floor, London, EC1Y 4UP, GB · Al. Pokoju 5, Kraków, 5 pietro 31-548, PL · 575 State Route 28, Suite 105, Raritan, NJ 08869, US · 101 Moray Street, South Melbourne, VIC 3205, AU
