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What you’ll do:

Strategic Account Operations Leadership

• Act as the global post‑order CoE operational lead for assigned hyperscale strategic accounts.
• Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide
• Serve as the primary operations interface between Eaton and hyperscale customers after contract award.
• Ensure alignment between commercial commitments and execution capabilities across regions.

Global Execution Governance

• Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for hyperscale customers.
• Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
• Establish performance visibility through dashboards, metrics, and structured reporting.

Risk Management & Issue Resolution

• Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
• Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
• Ensure rapid issue resolution while maintaining strong customer confidence and trust.

Cross‑Functional Coordination

• Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
• Influence outcomes in a highly matrixed global environment without direct line authority.
• Support alignment between Global Account Management, regional sales teams, and post‑order execution.

Continuous Improvement & Scalability

• Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for hyperscale programs.
• Capture lessons learned and deployed best practices across regions and accounts.
• Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Qualifications:

• Bachelor’s degree in engineering, Operations, Business, or a related discipline from an accredited institution.
• Minimum of (15) years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Skills:

• Experience in data centers, mission‑critical infrastructure, power systems, or large‑scale capital projects.
• Familiarity with global framework agreements, long‑cycle projects, and multi‑region execution models.
• Experience working across EMEA, with exposure to Americas and APAC operations.
• Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies.
• Experience with agile, hybrid, or ProLaunch‑style methodologies.

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Why Join Eaton:

• Competitive compensation and benefits, aligned with your experience and impact.
• Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
• Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.
• Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
• Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.
• Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.