Unit: Office of Strategic Enrollment Management Department: Office of the Univ Registrar Department Summary: VCU’s Office of the University Registrar (OUR) is actively searching for a Registrar Services Assistant. The Re…
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EAB
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Richmond, Virginia, United States · Hybrid
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Senior+
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Senior
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The Registrar Services Assistant provides general administrative support to the Office of the University Registrar, including managing student records, registration, and transcripts. The role serves as a primary point of contact for students, faculty, and staff while ensuring compliance with university policies and FERPA regulations.
Requirements
Candidates must possess a high school diploma or equivalent and demonstrate strong communication and customer service skills. Proficiency in Microsoft Office or Google Workspace is required, along with the ability to handle confidential information professionally.
Full job description
Unit: Office of Strategic Enrollment Management
Department: Office of the Univ Registrar
DepartmentSummary: VCU’s Office of the University Registrar (OUR) is actively searching for a Registrar Services Assistant. The Registrar Services Assistant is a part-time, hourly position that provides general support to the Registrar Services Coordinator and helps ensure smooth daily operations in the Office of the University Registrar. This position assists with a variety of tasks related to student records, registration, transcripts and enrollment services.
Duties & Responsibilities:
Serving as an initial point of contact for customers such as students, faculty, and staff by answering phones and responding to department emails
In-person customer service including greeting and assisting walk-in visitors to the Office of the University Registrar
Scanning and filing documents in using the appropriate record systems.
Ensure information is handled in a confidential and professional manner in line with university policies and FERPA regulations.
Other administrative duties as assigned duties. The assistant will also help ensure information is handled in a confidential and professional manner in line with university policies and Family Educational Rights and Privacy Act (FERPA) regulations.
Work days/hours:
Availability required Monday – Friday, between 8:00 AM and 5:00 PM, based on departmental needs
This is fully in-person role with no flexibility for remote work.
Qualifications:
Minimum Qualifications
High school diploma or equivalent
Strong communication and customer service skills
Proficiency with Microsoft Office (Word, Excel, Outlook) or Google Workspace
Ability to manage multiple tasks and maintain attention to detail
Ability to handle large volumes of calls in a friendly and professional manner
Ability to organize and prioritize workload efficiently and in a timely manner, in order to complete job responsibilities
Dependable, punctual, and capable of working independently or as part of a team
Demonstrated ability to maintain confidentiality and exercise sound judgment
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Preferred Qualifications
Experience in a higher education or administrative office setting
Familiarity with student information systems (e.g., Banner, PeopleSoft, etc.)
Salary Range: $13.77
Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.
We're preparing the most innovative, compassionate, and business-savvy leaders to re-imagine healthcare.
Industry
Higher Education
Company size
11-50 employees
Founded
1949
Headquarters
Richmond, Virginia
LinkedIn followers
2,674
Fortunate to be a part of a rich history of tradition while actively connected to the contemporary realms of healthcare practice, education, and research, the Department of Health Administration at VCU is a unique place to study. We are located in downtown Richmond, VA, next door to one of the nation's top academic medical centers and tertiary trauma care trauma centers. We are proud to be currently ranked 3rd best health administration program by U.S. News & World Report.
We've been dedicated to preparing our graduates for success in the ever-evolving healthcare landscape for more than seven decades. We pride our program on producing well-equipped graduates with the business savvy, political, ethical, and essential leadership skills to be an agile leader, which is paramount in a highly competitive field.
In the summer of 2019, our new, cutting-edge facility became the home to the entire College of Health Professions. This state-of-the-art building fosters a rich inter-professional learning environment, enhancing our students' educational experiences. We're proud to have the best of both worlds: a brand-new facility that retains our presence on VCU's renowned medical campus. Incorporating the robust healthcare environment that Richmond offers and the simulation-focused training culture of the CHP building, the Department of Health Administration at VCU provides a truly unique and dynamic place for students to study.
This strategic location provides our faculty and students invaluable exposure to multidisciplinary healthcare leadership practices. From engaging in specialized research projects to exploring innovations in healthcare organization and delivery, our students have unparalleled opportunities to grow and thrive.
Offices: 900 E Leigh St, Richmond, Virginia 23298, US
health care leadershiphealth administrationhealth services organization and researchhealth equityhealth disparitiesand healthcare finance
How many Education jobs are open in Richmond, VA right now?
There are currently 261 open education positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Richmond, VA?
Companies currently hiring include VCU Department of Health Administration, YMCA of Greater Richmond, VCU Health, Virginia Information Technologies Agency, Centria Autism, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Richmond, VA?
Yes — 53 of the 261 open education positions offer remote or hybrid work (14 remote, 39 hybrid).
How do I apply for Education jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.