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Barnes & Noble College
Miami, Florida, United States • On-site
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The General Manager is accountable for all store operations, including financial results, merchandising, and campus relations. They are responsible for leading and developing a team of managers and associates to maximize sales and customer satisfaction.
Preferred candidates have 7+ years of retail supervisory experience and a Bachelor's degree in Business Administration or a related field. Strong interpersonal skills and the ability to work a flexible schedule including weekends and holidays are required.
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Barnes & Noble College is seeking a customer-focused, sales-driven, leader to work as a General Manager in our bookstore. The General Manager will have oversight of a store or group of stores with annual volumes over $4m+ or an SM report. You will work directly or with your management team to build and maintain positive relationships with the campus community, ensure consistency with our bookselling culture, and maximize sales by operating well-managed and merchandised bookstores. You will play an integral role in the selection, evaluation, and development of managers and team members who make Barnes & Noble College the cornerstone of the campuses and communities we serve.
As a General Manager you are a leader and will have oversight of a store or group of stores with annual volumes over $6m or an SM report. You are accountable for all aspects of the store-- financial results, operations, merchandising, talent acquisition, customer service, and campus relations. You will build and maintain positive relationships with the campus community and your Corporate Office partners to create the finest and most profitable bookstore for the school campus community we serve. You will be a people manager and have direct involvement with training, directing, and counseling our team to create customer experiences that enhance bookstore loyalty and deliver measurable results for the store and for your school. A General Manager must be knowledgeable of and a resource for all departments, model exceptional customer service, drive sales, and be a skillful problem solver.
Expectations:
Physical Demands:
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
BNC is a provider of retail & academic solutions, research and insights to campus stores, serving 6M students & faculty.
Barnes & Noble College, a Barnes & Noble Education (NYSE:BNED) company, is a leading operator of college bookstores in the United States. Barnes & Noble College currently operates more than 1,100 physical and virtual campus bookstores, serving nearly 6 million students nationwide. General information on Barnes & Noble College can be obtained by visiting: www.bncollege.com. At Barnes & Noble College, our focus is on delivering services and solutions that help colleges and universities meet and exceed their highest priority goals. Whether it’s facilitating a better student academic journey, delivering superior customer experiences, or building lifetime relationships with parents, fans and alumni, our unique approach and set of proprietary assets allow us to support our partners in a more localized, relevant, and highly differentiated manner.
Offices: 180 Park Avenue, Suite 301, Florham Park, NJ 07932, US
There are currently 418 open education positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
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