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$90k–$119k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Paid time off, Holidays, Sick time
Posted 7d ago
~40 hrs/week
Responsibilities
The Outreach and Enrollment Training Manager is responsible for onboarding and training staff across new and existing markets to ensure enrollment and quality metrics are met. This role involves significant field travel to provide hands-on training and support for underperforming team members.
Requirements
Candidates must have at least five years of experience in Medicare, Medicaid, or PACE sales and training. A bachelor's degree in a relevant field is required, though professional experience may be substituted.
Full job description
WelbeHealth provides life-extending health care to our most vulnerable seniors. Our PACE model of care is unique, in that we are the health plan and the provider of primary care services that allow our participants to stay in their homes rather than a skilled nursing facility.
The Outreach and Enrollment (O&E) Training Manager is accountable for onboarding and training O&E resources in new markets, in addition to the training and development of existing markets. The O&E Training Manager will develop, implement, and evaluate field training activities for new and existing team members. This role works closely with Marketing, Outreach, and Enrollment (MOE) Directors, and other members of the outreach leadership team to ensure continuous growth and that all team members are meeting enrollment and quality metrics.
Essential Job Duties:
Guide the success of new markets after onboarding, training all new staff, as measured by the first 3 months of enrollments
Train and assist team members who are underperforming – 100% of team members on a PIP should be guided by this team
Train and assist all new MOE team members through travel to new and existing markets to provide high-touch, in-the-field training for Outreach Specialists, O&E Coordinators, and Enrollment Specialists (expected to travel 75% of the time to WelbeHealth markets)
Serve as interim as needed when there are vacancies in a market resulting in growth constraints
Provide ongoing classroom training both virtually and in person for O&E roles, including Independent Outreach Associates and Brokers
Assist in creating and implementing training programs for the O&E team, including standardization and consistent delivery of high-quality learning
Job Requirements:
Bachelor’s degree in relevant field, professional experience may be substituted
Minimum of five (5) years of experience in Medicare, Medicaid, or PACE sales or training
Proven success in sales
Experience developing and delivering training content for sales teams
Experience leading in a data-driven organization, leveraging reports and data to prioritize and manage people and projects
Must be willing able to work a varied schedule that may include evening nights and weekends
Benefits of Working at WelbeHealth: Apply your coding expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
401K savings + match
Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
Compensation Offering
$90,281.44—$119,171.49 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Related keywords
OutreachEnrollmentTraining ManagerPACEMedicareMedicaidSalesOnboardingField trainingPerformance improvement planData-drivenMarketingHealthcareSenior careCurriculum implementationBroker training
Unlocking the full potential of our most vulnerable seniors.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2015
Headquarters
Menlo Park, California
LinkedIn followers
18,826
Total funding
$61M
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals.
Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok.
With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
Offices: 934 Santa Cruz Ave, Ste B, Menlo Park, California 94025, US · 582 E Harding Way, Stockton, California 95204, US · 50 Alessandro Pl, Ste A20, Pasadena, California 91105, US · 1220 E 4th St, Long Beach, California 90802, US · 1649 Van Ness Ave, Fresno, California 93721, US
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