Data & Analytics Jobs in Hyderabad, India (Now Hiring) — 2,972 open — Page 75

ABOUT THE ROLE

We are seeking a strategic and driven Onboarding KYX Lead to oversee and evolve Tide’s First Line KYC function for new member onboarding. This senior leadership role is critical to ensuring that our onboarding processes are robust, scalable, efficient, and compliant with regulatory expectations in all markets we operate in.

As the Onboarding KYC Lead, you’ll be responsible for managing large operational teams, driving continuous process improvements, ensuring adherence to KYC and AML standards, and collaborating closely with cross-functional stakeholders including Product, Compliance, QA, and Support. You will lead efforts to scale onboarding operations in our primary market - the UK, with a strong focus on quality, automation, member experience, and risk mitigation.

WHAT WE ARE LOOKING FOR

• Lead a high-performing First Line KYC function responsible for all pre-boarding and onboarding activities, including identity verification, business verification, risk profiling, and screening
• Ensure operational execution of Tide’s KYC framework during onboarding
• Design and implement efficient and scalable onboarding workflows aligned with regulatory requirements and internal risk appetite
• Partner with Compliance to embed regulatory changes and new requirements into operational processes
• Own and continuously improve onboarding SLAs, quality controls, and operational metrics to deliver high-quality outcomes at scale
• Define and oversee the use of automation, tooling, and data sources to optimize onboarding throughput and accuracy
• Collaborate with Product and Engineering teams to define onboarding requirements and support feature development and rollout
• Maintain strong oversight over headcount, forecasting, and cost control within the function
• Represent the onboarding KYC function in internal governance forums, risk committees, audits, and regulatory interactions
• Drive a culture of ownership, collaboration, compliance, and member-first mindset across all teams under your remit
• At least 5 years of senior leadership experience in KYC, onboarding, or AML operations within Financial Services, Fintech, or regulated sectors
• Strong expertise in KYC onboarding frameworks, member due diligence, business verification, and risk assessment processes
• Experience managing large operational teams, with a proven track record of developing people and building culture
• In-depth knowledge of relevant regulatory frameworks (e.g. UK Money Laundering Regulations, EU AMLD, local licensing obligations)
• A strong understanding of risk typologies relevant to onboarding: impersonation fraud, synthetic identities, shell companies, PEPs, sanctions, etc.
• Demonstrable experience working with Product and Tech teams to implement operational tools, decision engines, and automation solutions
• Excellent communication, influencing, and stakeholder management skills – capable of engaging with senior leaders and regulators
• Fluency in English 
• A data-driven mindset – confident in using KPIs, MI, and analytics to drive operational performance and decision making
• Ability to thrive in a fast-paced, scaling business with evolving priorities

WHAT YOU’LL GET IN RETURN

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• Family & Friendly Leaves

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.