Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to def…
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$160k–$200k/yr
Full-time
bachelor degree
Healthcare, Dental, Mental health benefits, 401(k) plan, 401(k) match, Paid sick time
Posted 10d ago
~40 hrs/week
Responsibilities
Lead the technical onboarding process for new customers, ensuring smooth implementation and rapid time-to-value. Manage complex technical challenges, build ongoing success plans, and advocate for customer needs internally.
Requirements
Requires native-level Spanish and English proficiency with at least 2 years of experience in customer-facing post-sale or delivery roles. Candidates must possess strong technical knowledge in DevOps, Cloud, and Observability tools.
Full job description
Coralogix is rebuilding the path to observability using a real-time streaming analytics pipeline that provides monitoring, visualization, and alerting capabilities without the burden of indexing. By enabling users to define different data pipelines per use case, we provide deep Observability and Security insights, at an infinite scale, for less than half the cost.
About the Position
Technical Account Managers at Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long-term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption.
We are looking for hands-on, detail-oriented professionals with strong technical background and customer-facing experience who can bridge the gap between our platform and the customer’s real-world goals. Strong preference to someone who is blingual (spanish speaking).
Onboarding Technical Account Managers hold a senior-level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value—all while engaging with stakeholders across levels, from hands-on engineers to senior executives.
Responsibilities:
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.
Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Advocate internally for customer needs within Coralogix and influence a product development roadmap
Requirements
Native level of Spanish and English- Must
High technical knowledge in DevOps / Cloud / Observability tools
at least 2 years Experience in customer facing positions in post sale, delivery, services, stakeholder management, lead QBR's
Hands-on experience in technical integrations and complex troubleshooting
Nice to have
Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
Strong presentation skills with the ability to establish credibility with executives
Comfortable coding in any high-level programming language (Java, Go, Python) - advantage
BSc degree in Computer Science / Engineering - advantage
Experience in SAAS B2B software companies - advantage
Cultural Fit
We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.
Compensation and rewards
The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.
Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.
Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.
Our SIEM has you covered. Our experts have your back.
Industry
Software Development
Company size
51-200 employees
Founded
2022
Headquarters
Tel Aviv, Israel
LinkedIn followers
1,957
Snowbit MDR is a unique and affordable combination of Coralogix’s advanced SIEM and Snowbit’s managed, expert security services. With proactive, 24/7 monitoring of your security events and posture, Snowbit is your extended security team, helping you to not only identify threats and incidents in real-time, but also resolve them within minutes.
Offices: 156 Menachem Begin Road, Tel Aviv, Israel 6492105, IL
How much do Data & Analytics jobs in Boston, MA pay?
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