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Full-time
bachelor degree
Posted 55d ago
~40 hrs/week
Responsibilities
The role is responsible for generating business insights and managing reports and dashboards to support decision-making for the customer team. It involves collaborating with stakeholders to develop initiatives for customer acquisition, retention, and win-back strategies.
Requirements
Requires a bachelor's degree in a quantitative field and 3-5 years of experience in business development or customer insights within retail omni-channels. Proficiency in Excel and large-scale data processing is essential, with visualization and statistical tools being a plus.
Full job description
· As a member of the customer team you will be in charge of all activities related to generating insights needed to our business decision making.
· You will be owning the reports and dashboards of the customer team and will be the main interlocutor with data analyst and business stakeholders
· You will be working closely with the business stakeholders to analyze our activities in order to support the decision making process.
· You will proactively make your own deep dives into the data in order to improve company understanding of customer behaviors and potential business opportunities.
· You will “get your hands dirty” by also working with BI to produce meaningful data points
· Connect with business stakeholders to generate customers initiatives to ‘win new’, ‘retain’ and ‘win back’ customers, hypothesis testing and rollout
· Bachelor’s degree or higher in applied mathematics, economics, computer science or data analytics
· 3-5 years Experience in designing reports in business development, customer insights in retail omni-channels
· Strongly understand in retail business, customer research and integrate with business planning.
· Strongly experience in Large-scale data including customer, hierarchy, and transactional data
· Strong data-processing with Excel.
· Ability to apply logic, critical thinking and business acumen to her/his activity
· Ability to explain the logic used in generating specific measures or reports
· Experience using visualization tools (Tableau, Power BI) and statistical analysis tools (ie. Python, SAS or R) – is a plus
· Experience in digital customer experience in a high growth, fast paced environment
· Understanding of the Agile methodology a plus
· Ability to deep dive into a situation in order to understand the specific customer case behind a number (investigative mindset).
· Strong will to learn and to develop her/his approaches
· Self-motivated, well-organized, flexible and result oriented
· Has an open mind towards new ways of doing things
Related keywords
Business AnalystRetailOmni-channelCustomer BehaviorBITableauPower BIPythonSASRAgileData AnalyticsTransactional DataHypothesis TestingCustomer ExperienceData Visualization
CP Axtra Public Company Limited is the operator of the largest wholesaler "Makro" and the leading retailer "Lotus’s". The company also operates in 10 countries overseas.
How many Data & Analytics jobs are open in Bangkok, Thailand right now?
There are currently 681 open data & analytics positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Bangkok, Thailand?
Companies currently hiring include Agoda, CP AXTRA PUBLIC COMPANY LIMITED, Mirpuri Group USA - PANDORA Jewelry Division, WPP, AIS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Bangkok, Thailand?
Yes — 189 of the 681 open data & analytics positions offer remote or hybrid work (28 remote, 161 hybrid).
How do I apply for Data & Analytics jobs in Bangkok, Thailand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.