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$17/hr–$19/hr
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Washington, District of Columbia, United States · Remote OK
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Washington, District of Columbia, United States · Remote OK
$130k–$228k/yr
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Washington, District of Columbia, United States · Remote Solely
$17/hr–$25/hr
Entry level$4.0B raised
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Washington, District of Columbia, United States · Remote Solely
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Washington, District of Columbia, United States · Remote Solely
Mid level
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Washington, District of Columbia, United States · Remote OK
$70k–$80k/yr
Mid level$60M raised
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Skills: Medical Claims Processing, Root Cause Analysis, Excel, Data Analysis, Billing
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$84k–$156k/yr
Full-time
bachelor degree
Medical, Dental, Vision, Life Insurance, Short And Long Term Disability Coverage, Paid Time Off
Posted 13h ago
Apply by Sep 5
~40 hrs/week
Remote in California, United States
Responsibilities
Manage strategic accounts for small-sized retirement plans, focusing on profitability, retention, and growth. Coordinate with internal service teams and external advisors to deepen relationships with key decision-makers.
Requirements
Requires five years of financial services experience, including three years in retirement plans, and FINRA 6, 63, 65 (or 7/66) licenses. A bachelor's degree in business or finance is preferred.
Full job description
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This Relationship Manager role will support our Corporate/Private Sector clients with our Retirement Solutions team located on the West Coast. The highest concentration of clients are located in California, and living in the PST zone is strongly preferred. Having bilingual skills (Spanish) is desirable as well.
This is a G.SD105 band role.
#LI-COLE
Job Description Summary
At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork, strategic thinking and superior relationship management on various levels. If you can collaborate, connect and communicate to build, grow and retain meaningful and productive business relationships, we want to know more about you!
As a Relationship Manager, you’ll be accountable for all aspects of strategic account management for a defined list of our plans including, advisor/consultant, third-party administrator and any other service provider relationships You’ll manage our small-sized plans, with average assets of $5-10M, with total responsibility for retirement assets. You’ll be focused on proactively driving plan profitability, including layering in appropriate Nationwide products and services, while increasing efficiencies. You will be responsible for deepening relationships with key decision makers on the client’s board/committee and with advisors and consultants.
Job Description
Key Responsibilities:
Through a proactive strategic account management process, responsible for establishing, growing and retaining profitable relationships with our small-sized plan sponsors, advisor/consultants, TPAs and other service providers.
Leads the integrated service team by coordinating home office support functions and additional resources to grow and retain key relationships.
Establishes, grows and retains profitable relationships with our plan sponsors, advisor/consultants, third-party administrators and other service providers through a proactive strategic account management process.
Develops and executes a strategic business plan for each client that takes into consideration the goals and objectives of the client and aligns with the objectives and capabilities of Nationwide and other service providers.
Supports small plan sales acquisition through positioning our service model and the benefits to the plan sponsor and plan participants.
Leads client onboarding process including familiarizing the plan sponsor with Nationwide tools and services and partners with implementation team to ensure a smooth onboarding process.
Shares and positions the Nationwide story and drives capabilities/feature adoption that increase plan efficiency and improve client experience.
Develops and implements plan participant servicing strategies in partnership with plan sponsors to drive participant engagement and retirement readiness.
Represents the client voice in product and service development and enhancements.
May perform other responsibilities as assigned.
Reporting Relationships: Reports Director of Relationship Management and does not have direct managerial responsibilities.
Typical Skills and Experiences:
Education: Undergraduate studies in business or finance or related fields preferred.
License/Certification/Designation: FINRA 6, 63, 65 (or 7/66) required. Associates must obtain the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to obtain required licenses/registrations within the time period designated by the business unit, the associate will be ineligible to continue in the position. Designations such as AIF and other Retirement Plan industry designations are strongly encouraged.
Experience: Five years in the financial services industry, with at least three years focused on retirement plans. Experience managing relationships with plan sponsors and advisor/consultants of retirement plans.
Knowledge, Abilities and Skills: Understanding of the retirement plan business and 401k and 403b markets. Knowledge of products and related industry practices and procedures. Working knowledge of ERISA, qualified plan design, recordkeeping, administration and plan investments and account implementation. Knowledge of federal and state regulatory requirements and quality standards. Ability to establish and grow key relationships with top clients. Excellent verbal, written communication and presentation skills to influence and negotiate with internal and external stakeholders. Attention to detail, learning agility, time management, technical and negotiation skills. Ability to drive successful results in a fast-paced environment. Ability to synthesize multiple data points to continually develop retention and growth strategies in an ever-changing environment. Strong project management and organizational skills.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Working from a home office set-up. Requires extensive travel (up to 75%) within and occasionally outside of assigned territory. Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
We currently anticipate accepting applications until 09/04/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Relationship Manager - Retirement Solutions : $84,000.00-$156,000.00The expected starting salary range for Relationship Manager - Retirement Solutions : $84,000.00 - $126,000.00
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide is rated A+ by Standard & Poor's. An industry leader in driving customer-focused innovation, Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; excess & surplus, specialty and surety; and pet, motorcycle and boat insurance. For more information, visit www.nationwide.com.
Offices: 8877 N Gainey Center Dr, Scottsdale, AZ 85258, US
InsuranceBankingInvestmentsAnnuitiesand Life Insurance and Retirement PlanningFinanceCyber SecurityBankingLife InsuranceInsurTech
How many Customer Service & Support jobs are open in Washington, NV right now?
There are currently 29 open customer service & support positions in Washington, NV listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington, NV?
Companies currently hiring include CVS Health, Harris Computer, Nationwide, The RealReal, Workday, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington, NV?
Yes — 29 of the 29 open customer service & support positions offer remote or hybrid work (20 remote, 9 hybrid).
How do I apply for Customer Service & Support jobs in Washington, NV?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.