Tucson, Arizona, United States · On-site
Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residen…
Skills: Inside Sales, Customer Relationship Management, Quoting and Ordering, Interpersonal Skills, Microsoft Office
Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
$16/hr–$16/hr
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Skills: Retail Management, Leadership, Customer Service, Financial Analysis, Inventory Management
Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
$15/hr–$32/hr
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Tucson, Arizona, United States · On-site
$15/hr–$32/hr
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the …
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Skills: Customer Service, Sales, Automotive Parts Knowledge, Communication, Inventory Management
Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
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Tucson, Arizona, United States · On-site
$41k–$65k/yr
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The role involves establishing and improving customer relationships by processing quotes and orders via phone and in-person visits. The representative acts as a liaison between customers and internal departments to ensure timely delivery of electrical products.
Candidates need intermediate product and application knowledge along with strong communication and organizational skills. Proficiency in Microsoft Office, ERP systems, and CRM tools is required.
Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses.
At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.
Inside Sales Representative
We are seeking an experienced sales individual to join our Inside Sales team. In this integral role you will establishe and improve customer relationships, process quotes and orders for customers. Build rapport with customers to better understand sales territory, schedules, and customer needs by phone and customer visits. Interviews customers in order to determine the appropriate product desired either by phone or at the company facility and records information onto the computer for product delivery.
Commuincate with customers by phone or in person to receive orders for products.
Solicits sale of new or additional products.
Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company.
Liaison between the customer and QED departments, including credit purchasing, warehouse, outside sales and management.
Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
Identifies and uses appropriate company and/or customer pricing systems.
Make phone calls to regular and prospective customers to solicit orders.
Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
Compiles lists of prospective customers for use as sales leads.
Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner. Follows up with any specific record-keeping requirements.
Estimates date of delivery to customer, based on knowledge of own firm's delivery schedules.
Purchases materials following approved purchasing procedures.
Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
Prepares correspondence and reports necessary for business transactions.
Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations.
Handles difficulties with customers with diplomacy and seeks assistance when needed, to resolve customer order problems and complaints promptly.
Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
Other responsibilities may be assigned.
Intermediate product and application knowledge essential
Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
Ability to prioritize and manage multiple tasks and deadlines
Strong interpersonal skills with a focus on an excellent customer experience
Schedule: Monday-Friday - 7:00am - 4:00pm
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What We Offer You
We offer great family-friendly benefits to full-time associates:
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Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
Sonepar is an independent family-owned company standing as the world leader in B2B distribution of electrical equipment, solutions, and services. In 2025, Sonepar achieved sales of $37.9 billion. Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier providing them an omnichannel experience and sustainable solutions in the building, industry, and energy markets. Sonepar’s 46,000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose: Powering Progress for Future Generations. www.sonepar.com Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 571 locations nationwide and 12,700 associates. For more information, visit www.soneparusa.com. *Figure converted to dollars from €33.6 billion at 1.129 EUR/USD average rate.
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