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Wayve
Customer Integration Engineer
Sunnyvale, California, United States · Hybrid
$137k–$187k/yr
Mid level
The Role In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure …
Skills: Problem Solving, Analytical Thinking, Vehicle Diagnostics, Calibration Tools, CANape
Wayve
Customer Integration Engineer
Sunnyvale, California, United States · Hybrid
$137k–$187k/yr
Mid level
The Role In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure …
Skills: Problem Solving, Analytical Thinking, Vehicle Diagnostics, Calibration Tools, CANape
Benefits: Employee discounts Health insurance UFC GYM Mission We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Champion…
Benefits: Employee discounts Health insurance UFC GYM Mission We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Champion…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$75k/yr
Full-time
high school, associate degree
Health Coverage, Dental Coverage, Vision Coverage, Life Insurance, 401(k) With Company Match, Paid Time Off
Posted 72d ago
~40 hrs/week
Responsibilities
The Service Coordinator manages administrative functions for service tickets from entry through resolution and close-out. This includes interfacing with customers, scheduling technicians and subcontractors, and processing billable invoices.
Requirements
Candidates need a High School Diploma or Associate Degree in Finance/Accounting and 1-2 years of administrative experience. Proficiency in Microsoft Office and strong communication skills are required.
Full job description
Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.
The Service Coordinator is responsible for all administrative functions related to the process of a service customer from entry of service ticket into accounting system through resolution and close out Service tickets. This position will have general administrative support to the Service Manager.
Duties and Responsibilities – Service Coordinator
Interface with customers, Unlimited Technology, Inc technical staff and Unlimited Technology, Inc. Technical Support Center to handle service functions.
Provide outstanding customer service to improve customer satisfaction and relationship, comply to internal and external SLA's and KPI's
Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
Resolve billable and non-billable service tickets
Generate and process invoices for billable service items
Communicate daily with technicians regarding the ticket/ job Status and schedule.
Attend Close out Meetings where appropriate.
Open Purchase Orders for Subcontractors
Schedule Subcontractors for remote sites and follow thru until close out.
Participation on the Safety Committee
Assist in product purchasing and order fulfillment activities such as placing material orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
Monitor product order shipment to ensure on-time delivery to customers.
Alert customers on shipping and schedule issues in advance.
Maintain competent understanding of company’s products and their functions.
Coordinate, analyze and improve customer service functions to meet company goals
Attend Close out Meetings where appropriate.
Experiences & Knowledge
High School Diploma or Associates Degree in Finance and/or Accounting
At least 1-2 years experience in administrative support
Proficient in the use of a computer, word and excel knowledge required
Excellent negotiation and communication skills (verbal and written) and the ability to work well and interact with internal/external suppliers and customers.
Strong work ethic and teamwork; “can do” attitude and desire to provide best service. Strong interpersonal and communicative skills
Must be a self starter and quick learner
Self-organized, and able to work with minimum supervision
Ability to be onsite quarterly
Pay Range
$70,000—$75,000 USD
Benefits
Health, dental, and vision coverage
Life insurance
401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
Paid time off
11 Paid Holidays
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.
Trusted security integrator providing enterprise-level solutions for physical, electronic, IT, and cyber security.
Industry
Security Systems Services
Company size
201-500 employees
Founded
1989
Headquarters
Herndon, Virginia
LinkedIn followers
12,679
Unlimited Technology is a leading provider of best-in-class, enterprise-level solutions for commercial organizations and the federal government. As one of the nation’s most trusted security systems integrators, Unlimited Technology provides robust, end-to-end technology solutions with a focus on complex physical, electronic, IT, and cyber security. Unlimited Technology’s expert team streamlines the implementation process by supporting customers through the entire technology solutions lifecycle — proactively meeting needs, reducing risks and building partnerships that provide value well beyond project completion. Learn more at utglobal.com.
Offices: 520 Herndon Pkwy, Suite C, Herndon, Virginia 20170, US · 500 Executive Blvd, Elmsford, New York 10523, US · 424 W 33rd St, New York, NY 10001, US · 449 Main St, Rockland, Maine 04841, US · 237 W 35th St, New York, NY 10001, US
How many Customer Service & Support jobs are open in Sunnyvale, CA right now?
There are currently 357 open customer service & support positions in Sunnyvale, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sunnyvale, CA?
Companies currently hiring include Google, Costco Wholesale, Lowe's Companies, Inc., DICK'S Sporting Goods, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sunnyvale, CA?
Yes — 28 of the 357 open customer service & support positions offer remote or hybrid work (4 remote, 24 hybrid).
How do I apply for Customer Service & Support jobs in Sunnyvale, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.