Financial Services Representative II Sunnyvale Position Summary The Financial Services Representative provides personalized service to members in order to attract, enhance, and retain member relationships Incorporates Se…
San Francisco, California, United States · On-site
$114k–$163k/yr
Senior$26M raised
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Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Customer service, Cash handling, Point of sale operation, Inventory monitoring, Merchandise scanning
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
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$27/hr–$34/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Long term care insurance, Tuition reimbursement, Student loan repayment plan
Posted 24d ago
~40 hrs/week
Responsibilities
The Financial Services Representative provides personalized service to members by cross-selling financial products and managing account relationships. They are responsible for assisting with loan interviews, processing transactions, and meeting assigned sales and deposit targets.
Requirements
Candidates must have at least 2 years of experience in new accounts, product sales, and lending, along with a high school diploma or equivalent. Proficiency in banking software and NMLS SAFE Act compliance is required for this on-site position.
Full job description
Financial Services Representative II
Sunnyvale
Position Summary
The Financial Services Representative provides personalized service to members in order to attract, enhance, and retain member relationships Incorporates Service Plus into all aspects of member contacts and continually builds relationships with members in order to retain and increase memberships. Further enhances these relationships through the cross-selling of products and services to meet all the members’ financial needs. Knows the detailed features and benefits of all products and services available and presents them in a professional manner. Meet assigned share, deposit, lending and referral partner targets. Support Credit Union in all Initiatives with a positive attitude and willingness to get the job done.
Essential Duties and Responsibilities
Assists members in opening all checking, savings, and certificate products. Provides members with dividend projections by the use of the system calculation form, being able to manually calculate dividend projections. Must be capable of negotiating rates within guidelines when necessary. Maintains understanding of account ownership.
Ability to analyze member’s financial needs and ask leading questions to effectively cross-sell products and services.
Effectively makes presentations to members on all deposit, loan, and business banking products in an understandable manner. This requires extensive knowledge of all deposit, lending, business banking, and insurance products and services.
Serves as back-up for all Member Service Representatives (including handling member transactions) as required.
Assists members with lending needs through loan interviews. Maintains an understanding of all lending policies and procedures. Uses the loan application to process all loan requests according to the lending guidelines set forth by the Credit Union.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Due to the responsibilities and requirements of this position, remote work (telecommuting), including hybrid schedules, is not supported. This role requires 100 percent on-site presence. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Qualifications
High School or Equivalent required.
Minimum of 3 years prior Credit Union or Banking Experience highly preferred
Minimum of 2 years' experience in new accounts, products sales and lending.
Must be extremely sales oriented and have a strong desire to continually surpass goals and sales targets. Proven ability in a competitive sales environment required.
Knowledge of business banking deposit accounts, payroll, merchant, and the ability to promote business banking loan options.
Must have excellent communication skills in order to make professional and effective presentations to members. Ability to promote all credit union products and services to members and overcome objections and concerns.
Comprehensive understanding of all loan products. Full-cycle knowledge of new account functions.
Ability to work independently, exercise judgment, follow instructions, and maintain a high level of professional conduct.
Strong customer service focus with previous experience in a service industry.
NMLS SAFE ACT compliant. This position requires that you obtain, and maintain, a National Mortgage Licensing Systems (NMLS) number as required by the SAFE Act.
Must be PC literate; experience with banking software a strong plus.
Must be able to work Saturdays 8:30am - 1:30pm.
Do you want to be valued as an employee?
Employees are Meriwest’s most valuable resource. We are committed to removing barriers to access and enhancing opportunities for all individuals based on merit and potential. We provide competitive wages and a supportive environment that promotes career advancement. Meriwest utilizes a grading system to determine salary ranges for all positions. Each grade is assigned a salary range which consists of a minimum, midpoint, and maximum rate. The Financial Services Representative II position is a Grade 7.
Target Range: $27.90 to $34.87
The target range for entry in a new position is between the minimum and midpoint of the range, depending on experience and qualifications.
We also offer an excellent, fully comprehensive benefits program, including:
Medical/Dental/Vision on the first day of employment for full-time employees
Free Long Term Care Insurance for employees
Tuition Reimbursement/Student Loan Repayment Plan
Pension Plan/401K
Bonus and incentive potential
Generous Paid Time Off (PTO)/Holiday program
Career growth support and planning programs
In-house fitness center
Discounts on new Mortgage after 6 months of employment
Meriwest is an equal opportunity employer that is committed to inclusion and diversity. All qualified applicants will receive consideration for employment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Official LinkedIn account of Meriwest Credit Union. Federally insured by the NCUA. Equal Housing Lender.
Industry
Financial Services
Company size
201-500 employees
Founded
1961
Headquarters
San Jose, California
LinkedIn followers
3,271
Official LinkedIn page of Meriwest Credit Union. We are a trusted financial institution dedicated to serving the SF Bay Area and Silicon Valley communities. With over 60 years of experience, we offer a wide range of personal and business banking solutions including checking accounts, savings options, mortgage loans, auto loans, and credit cards. Our team of dedicated professionals is committed to providing exceptional service and helping our members achieve their financial goals. Stay updated with our latest news, industry insights, and community involvement activities. Join us on our mission of empowering individuals and businesses with innovative financial solutions. To learn more about our services, visit our website at www.meriwest.com.
Meriwest Credit Union is a BBB® Accredited Business with an A+ rating.
Offices: 5615 Chesbro Avenue, San Jose, California 95123, US · 1795 Hillsdale Avenue, Suite 10, San Jose, CA 95124, US · 117 N. Milpitas Blvd., Milpitas, CA 95035, US · 563 E. El Camino Real, Sunnyvale, CA 94087, US · 580 N. Rengstorff Avenue, Suite A, Mountain View, CA 94043, US
How many Customer Service & Support jobs are open in Sunnyvale, CA right now?
There are currently 357 open customer service & support positions in Sunnyvale, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sunnyvale, CA?
Companies currently hiring include Google, Costco Wholesale, Lowe's Companies, Inc., DICK'S Sporting Goods, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sunnyvale, CA?
Yes — 28 of the 357 open customer service & support positions offer remote or hybrid work (4 remote, 24 hybrid).
How do I apply for Customer Service & Support jobs in Sunnyvale, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.