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Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
Processes various customer transactions at the teller window while identifying customer needs to recommend bank products and services. Responsible for balancing a cash drawer daily and maintaining compliance with security and banking regulations.
Requirements
Requires a high school diploma or GED along with proven experience in cash handling and customer service. Candidates must possess basic computer skills and the ability to work effectively in a team environment.
Full job description
SUMMARY: Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
Participate in the bank’s referral program and utilize any applicable technology and/or programs to effectively show results
Will be expected to meet specific referral goals on a weekly, monthly, quarterly and/or yearly basis
Operate and balance a terminal and cash drawer daily
Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal
Accept checks for cashing in accordance to FNB check handling procedures
Participate and successfully complete all required training courses
Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
Assist with various duties associated with money shipments/orders, etc.
Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions
Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
Motivation to make outbound sales calls to current and prospective clients
Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
Must be able to work in a team environment, in a positive manner, with coworkers and the public
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
Regular, predictable attendance is an essential requirement of this position
Complete all other duties as assigned
EDUCATION AND/OR EXPERIENCE:
High School diploma or General Education degree (GED)
Proven cash handling experience
Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
Customer service and/or sales experience at any level
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Founded in 1887, Farmers National Banc Corp. is a diversified financial services company headquartered in Canfield, Ohio, with over $5.0 billion in banking assets. Farmers National Banc Corp.’s wholly-owned subsidiaries are comprised of The Farmers National Bank of Canfield, a full-service national bank engaged in commercial and retail banking with 64 banking locations throughout Ohio and Pennsylvania; Farmers Trust Company, which operates six trust offices and offers services in the same geographic markets and Farmers National Insurance, LLC. Total wealth management assets under care at December 31, 2023 were $3.5 billion.
For years to come, Farmers National Bank will continue to strive for innovative solutions for our customers, associates, shareholders, and the community.
Offices: 20 S. Broad Street, P.O. Box 555, Canfield, OH 44406, US
Mortgage LendingCommercial LendingBusiness BankingFarmers National InvestmentsFarmers National InsuranceCheckingSavingsOnline BankingMobile BankingPrivate Client Services
How many Customer Service & Support jobs are open in Solon, OH right now?
There are currently 87 open customer service & support positions in Solon, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Solon, OH?
Companies currently hiring include Cintas, Sheetz, Vitalia Solon, Buffalo Lodging Associates, LLC, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Solon, OH?
Yes — 4 of the 87 open customer service & support positions offer remote or hybrid work (1 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Solon, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.