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$22/hr–$33/hr
Full-time
associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Accidental Death & Dismemberment Insurance, Leave & Disability Income Protection
Posted 4h ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between Carlisle Weatherproofing Technologies and customers to manage orders from placement through delivery and invoicing. Responsible for resolving customer problems and maintaining strong relationships with internal departments and external vendors.
Requirements
Requires an associate or bachelor's degree and at least one year of experience in order management, logistics, or inventory. Candidates must be familiar with SAP/JDE or similar supply chain software and possess strong communication and organizational skills.
Full job description
Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable.
We deliver roofing, insulation, waterproofing, and architectural systems for commercial and residential projects using a focus on innovation and continuous improvement to solve today’s challenges.
We’re equally committed to our people, prioritizing safety, inclusion, career growth, development, tuition assistance, and excellent benefits.
With manufacturing, engineering, operations, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do meaningful work and shape the future of building solutions; apply today and come grow with us.
Job Summary
This position is the primary liaison between divisions of Carlisle Weatherproofing Technologies and the customers who purchase our materials. Our Order Management Specialists are responsible for delivering The Carlisle Experience by getting the right product, to the right place, at the right time, in the right condition, with the right invoicing – and being a pleasure to do business with throughout. The OMS is also the customer’s primary point of contact for resolution of problems as they arise. This individual will be expected to form strong relationships with internal and external customers, representatives, and Carlisle regional sales managers.
Duties and Responsibilities:
Handles all requests for an assigned territory of customers, managing customer orders from placement through successful delivery and invoicing, providing accurate lead times and verifying pricing, credit memos, and RMAs.
Works with colleagues in inventory and production planning to source material for
Reviews open orders on a regular basis to proactively identify and work through changes, rescheduling shipments with customers when needed.
Maintains a network of appropriate contacts within the various departments such as Inventory Management, Shipping, Purchasing, AP, and Production as well as with external vendors.
Creates a strong relationship with customers, representatives, and regional
Required Skills/Abilities/Knowledge:
Effective written and verbal communication
Strong negotiation
Basic mathematics
Organizational and time management
Ability to answer various customer inquiries in an accurate
Knowledge of production scheduling
Understanding of shipping and freight
Familiarity with SAP/JDE or other inventory/supply chain management software is necessary
Competencies
Teamwork
Builds trust with others by encouraging open dialogue and Seeks diverse perspectives to create stronger solutions.
Managing Change
Able to keep on track despite difficulties or barriers that may be Addresses conflict to find common ground solutions.
Continuous Improvement
Retains a mindset of always striving to make things Applies continuous improvement tools and processes to every aspect of the role.
Customer Focus
Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all Always has the customer’s needs top of mind.
Continuous Learning
Understands individual strengths and opportunity areas and seeks development opportunities to leverage strengths and lean into opportunity areas. Open to both giving and receiving feedback.
Drive for Results
Always has a sense of urgency to solve problems with actions. Seeks to align goals with attainment of organizational Has a sense of ownership and personal accountability for actions taken.
Education and Experience:
Associate or bachelor’s degree
Minimum one year experience in one of the following fields: order management, logistics, or inventory
Experience working to serve internal and/or external
Equipment Used:
Standard office
Working Conditions:
Office Environment
Occasional exposure to manufacturing
Business hours are Monday through Friday and may vary by geographic territory, with schedules of 7 a.m.–4 p.m., 8 a.m.–5 p.m., or 9 a.m.–6 p.m.
Travel Requirement:
Very limited travel may be required for this position
BENEFITS AND PERKS
Our employees’ well-being is essential to Carlisle’s success. That’s why we offer the flexibility to tailor a benefits program that best fits your individual needs.
Benefits offered:
Medical, Dental, and Vision insurance- DAY 1
Life and Accidental Death & Dismemberment Insurance
Leave & Disability Income Protection (FMLA, LOA, PPL, STD, LTD)
Per the states Wage Transparency Act the range for this position is $22.15- $33.22. Actual salary could be greater based on education, experience and other qualifying skill sets.
Related keywords
Order ManagementLogisticsInventory ManagementSAPJDESupply ChainProduction PlanningShippingFreightRMACredit MemosBuilding Envelope ProductsWeatherproofingCustomer ServiceInvoicing
Carlisle Construction Materials is a global leader in the building materials industry
—and we’re growing.
Industry
Wholesale Building Materials
Company size
1,001-5,000 employees
Founded
1917
Headquarters
Carlisle, PA
LinkedIn followers
79,800
Carlisle Construction Materials (CCM) is a diversified manufacturer and supplier of premium building products for the commercial and residential construction markets. Carlisle has been a recognized leader in the roofing industry for nearly half a century, offering high-performance single-ply roofing solutions that include EPDM, TPO, PVC and roof garden systems. Carlisle also offers a full line of polyiso and expanded polystyrene insulation as well as a host of steep-slope underlayments. In addition to roofing, Carlisle services the waterproofing, framing and general construction industries. Every Carlisle company offers sustainable, eco-friendly products that help reduce a building’s carbon footprint, and often minimize its energy consumption and costs.
CCM is a $1.7 billion division of Carlisle Companies (NYSE:CSL). It employs over 2,400 and operates 24 plants in North America and 5 in Europe.
Carlisle companies include: Carlisle SynTec, Carlisle Residential, Carlisle Coatings & Waterproofing, DynAir, Hardcast, Hunter Panels, Insulfoam, Carlisle International, Premier Building Systems, Versico, and WeatherBond.
How many Customer Service & Support jobs are open in Puyallup, WA right now?
There are currently 197 open customer service & support positions in Puyallup, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Puyallup, WA?
Companies currently hiring include Domino's, Albertsons Companies, MultiCare Health System, DICK'S Sporting Goods, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Puyallup, WA?
Yes — 4 of the 197 open customer service & support positions offer remote or hybrid work (1 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Puyallup, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.