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Customer Service & Support Jobs in North Reading, MA (Now Hiring) — 29 open

Teradyne logoTeradyne

Product Support Engineer (IST, North Reading, MA)

North Reading, Massachusetts, United States · On-site

$97k–$156k/yr

Senior+

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…

Skills: Root Cause Analysis, Mechanical Design Drawings, Electrical Schematics, Technical Documentation, Project Management

Allied Universal logoAllied Universal

Security Supervisor Pharma

North Reading, Massachusetts, United States · On-site

Mid level$9.0B raised

Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…

Skills: Supervision, Customer Service, Alarm Systems, Access Control, Crisis Management

Ocean State Job Lot logoOcean State Job Lot

Retail Customer Service Store Specialist - (Customer Service/Merchandising) - Part Time (nights and weekends)

North Reading, Massachusetts, United States · On-site

$15/hr–$16/hr

Entry level

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $15.75 - $16.75 Company Overview: Ocean…

Skills: Customer Service, Merchandising, Point-of-Sale (POS) Transactions, Inventory Restocking, Staff Training

MB Tractor & Equipment Holyoke logoMB Tractor & Equipment Holyoke

EQUIPMENT DEALERSHIP SERVICE MANAGER

North Reading, Massachusetts, United States · On-site

Senior

Description Position Summary: Responsible for the daily operation of the service department which includes the service desk, service bays and yard. Supervises the service and delivery operations at the store to ensure cu…

Skills: Supervisory Skills, Customer Service, Computer Software Skills, Mechanical Knowledge, Staffing

Domino's logoDomino's

Delivery Driver(03075) 265 main st unit 7 north reading ma

North Reading, Massachusetts, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…

Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing

Domino's logoDomino's

Assistant Manager / Pizza Maker

North Reading, Massachusetts, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control

Amazon logoAmazon

Technical Support Engineer II, Division IT team

North Reading, Massachusetts, United States · On-site

$90k–$158k/yr

Senior$35B raised

Amazon is building the future of manufacturing and industrial operations, combining robotics technology with world-class software engineering to deliver AI-native solutions at unprecedented scale. We're pioneering high-p…

Skills: Technical Support, Scripting, Troubleshooting, Debugging, Agile

Securitas Group logoSecuritas Group

Full-Time Security Officers

North Reading, Massachusetts, United States · On-site

Entry level$4.8B raised

Join Securitas, the world's leading security services provider, and become part of a team dedicated to making people feel safe every day. Whether you're looking for a fresh start, changing careers, or have experience in …

Skills: Customer Service, Access Control, Patrolling, Emergency Response, Incident Reporting

Amazon logoAmazon

Sr. Systems Dev. Manager, Amazon Robotics Technical Support

North Reading, Massachusetts, United States · On-site

$198k–$268k/yr

Senior+$35B raised

We are seeking a Senior Systems Development Manager to lead and grow a high-performing team of Systems Development Engineers (SysDEs) responsible for building AI-powered automation tooling and managing global technical s…

Skills: Systems Development, AI/ML Tooling, Technical Support Operations, Infrastructure Automation, Cloud Infrastructure

Starbucks logoStarbucks

shift manager - Store# 19845, NORTH READING

North Reading, Massachusetts, United States · On-site

$22/hr–$27/hr

Mid level$2.6B raised

Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…

Skills: Retail Management, Customer Service Management, Team Building, Coaching, Organizational Skills

Amazon logoAmazon

Support Engineer , Amazon Robotics Technical Support

North Reading, Massachusetts, United States · On-site

$90k–$158k/yr

Senior$35B raised

At Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. Our products automate high-effort and repetitive tasks and ship…

Skills: Technical Troubleshooting, Data Analysis, Incident Response, Linux/Unix, AWS

BRUNT Workwear logoBRUNT Workwear

Receptionist

North Reading, Massachusetts, United States · On-site

$45k–$52k/yr

Entry level$44M raised

We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need …

Skills: Visitor Management, Front Desk Operations, Administrative Support, Google Workspace, Microsoft Office

Milton CAT logoMilton CAT

Project Manager – Power Systems Long Term Service Agreements

North Reading, Massachusetts, United States · On-site

$60k–$75k/yr

Mid level

Overview Milton CAT is seeking a highly motivated and customer-focused Strategic Account Representative to oversee and manage long-term service relationships for key accounts across our power systems portfolio. This role…

Skills: Asset Management, Customer Relationship Management, Technical Problem Solving, Contract Management, Project Management

Domino's logoDomino's

Delivery Driver(03075) 265 main st unit 7 north reading ma

North Reading, Massachusetts, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…

Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing

Domino's logoDomino's

Assistant Manager / Pizza Maker

North Reading, Massachusetts, United States · On-site

Mid level$1.3B raised

Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…

Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Retail Sales Asociate

North Reading, Massachusetts, United States · On-site

$16/hr–$16/hr

Entry level

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…

Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling

Teradyne logoTeradyne

Field Service Engineer (Defense & Aero; Remote: MA, GA, AZ)

Paradise Valley, Arizona, United States · On-site

$78k–$125k/yr

Senior

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…

Skills: Preventive Maintenance, System Installation, Acceptance Testing, Technical Support, C

Teradyne logoTeradyne

Field Service Engineer (Defense & Aerospace; Remote: MA, GA, AZ)

North Reading, Massachusetts, United States · Remote OK

$78k–$125k/yr

Senior

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right…

Skills: Preventive Maintenance, System Installation, Acceptance Testing, C, C++

Ocean State Job Lot logoOcean State Job Lot

Temporary Seasonal Retail Store Associate - Part Time

North Reading, Massachusetts, United States · On-site

Entry level

Join our Team! All associates receive 30% discount! Compensation for this opportunity is based on candidate experience and position The compensation for this opportunity is $15.00 an hour Company Overview: Ocean State Jo…

Skills: Cashiering, Merchandising, Inventory Management, Customer Service, Freight Receiving

Domino's logoDomino's

Delivery Driver(03075) 265 main st unit 7 north reading ma

North Reading, Massachusetts, United States · On-site

Entry level$1.3B raised

Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…

Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing

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Showing 1–20 of 29

Teradyne logo

Product Support Engineer (IST, North Reading, MA)

Teradyne

North Reading, Massachusetts, United States • On-site

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Senior+

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  • $97k–$156k/yr
  • Full-time
  • bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Retirement Savings Plans, Life Insurance
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Provide world-class technical support for semiconductor test products and collaborate with engineering teams to resolve field issues. Lead installation, serviceability design, and the development of field replaceable unit strategies and support documentation.

Requirements

Requires a Bachelor's degree in Engineering (preferably Electromechanical) and 8-15 years of relevant experience. Candidates must possess strong troubleshooting skills and the ability to interpret mechanical drawings and electrical schematics.

Full job description

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world!

 

We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

 

 

Our Purpose  
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. 
 
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 
 


Opportunity Overview 

The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products.

This role is enabled by an in-depth knowledge of Teradyne's product offerings coupled with a desire to provide timely solutions across an evolving customer Landscape. The Product Support Engineer role is a dynamic global support opportunity that spans an array of engineering

disciplines.

This individual will report directly to the Semiconductor Test Product Support Engineering Manager.

 

  • Represent PSG as a core team member on both existing and new products
  • Work with the field team and engineering (SW and HW) on field issues and escalations in both the field and factory
  • Assist with identifying root cause to increase system up time

 

Work as part of the new product integration team by:

  • Participating in new product team meetings
  • Working with design engineering to design in serviceability (DFS)
  • Lead installation and serviceability discussions as part of design reviews
  • Support system install requirements and work with install coordinator on required tools, resources, etc.
  • Develop a Field Replaceable Unit (FRU) strategy
  • Organize, schedule and project manage field upgrades
  • Manage training for Teradyne field service engineers
  • Develop support documentation
  • Monitor system and new product reliability
  • Generate reliability reports based on field issues
  • Travel expectations are less than 20% of work requirements

 

 

 

 


All About You 
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position. 

  • Bachelors of Science in Engineering (MFG/ME/EE), Electromechanical preferred
  • 8-15 years experience
  • Must be self-motivated, team oriented, and "hands-on"
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Ability to work with limited supervision and with cross-functional teams
  • Critical thinking and the ability to troubleshoot complex issues
  • Detailed understanding of mechanical design drawings and/or electrical schematics
  • Ability to create detailed documentation
  • Product Support and/or automation experience desired

 

 

 

 

This position is not eligible for visa sponsorship. 

 

 

Compensation: 
The base salary range for this role is $97,400 to 155,800. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.  

 

Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance. 

 

Benefits: 

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.  Please click here to see details. 

 

#LI-NS1
 

Related keywords

Semiconductor TestAutomationDFSFRUElectromechanical EngineeringField ServiceReliability ReportsHardware EngineeringSoftware EngineeringManufacturing AutomationSystem Up TimeProduct Support Engineering

About Teradyne

LinkedInVisit site
Industry
Semiconductor Manufacturing
Company size
5,001-10,000 employees
Founded
1960
Headquarters
North Reading, MA
LinkedIn followers
96,476

Teradyne brings high-quality innovations such as smart devices, life-saving medical equipment and data storage systems to market, faster. Its advanced test solutions for semiconductors, electronic systems, wireless devices and more ensure that products perform as they were designed. Its robotics offerings include collaborative and mobile robots that help manufacturers of all sizes improve productivity and lower costs.

Offices: 600 Riverpark Drive, North Reading, MA 01864, US · 30701 Agoura Rd, Agoura Hills, CA 91301, US · 875 Embedded Way, San Jose, CA 95138, US · Coyol Free Zone, Building 50B, Alajuela, La Garita 20113, CR · 21440 W Lake Cook Rd, Deer Park, Illinois 60010, US

Electronics ManufacturingRoboticsSemiconductor TestIndustrial AutomationProduction Board TestSystem Level TestStorage TestWireless TestMemory Testand Silicon Photonics
View all jobs at Teradyne

Frequently asked questions

How much do Customer Service & Support jobs in North Reading, MA pay?

Based on 16 listings with disclosed salaries, most customer service & support jobs in North Reading, MA pay between $34k–$156k per year. Individual offers vary with seniority, company size, and specialization.

How many Customer Service & Support jobs are open in North Reading, MA right now?

There are currently 29 open customer service & support positions in North Reading, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in North Reading, MA?

Companies currently hiring include Domino's, Teradyne, Amazon, Ocean State Job Lot, Milton CAT, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in North Reading, MA?

Yes — 1 of the 29 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).

How do I apply for Customer Service & Support jobs in North Reading, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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