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North Charleston, South Carolina, United States · On-site
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Full-time
associate degree
401(k) Plan, Medical Insurance, Dental Insurance, Vision Insurance, FSA, Company Paid Life Insurance
Posted 47d ago
~40 hrs/week
Responsibilities
The role focuses on mentoring and advocating for students to help them earn their high school diploma through academic and non-academic support. Key duties include managing student retention, monitoring attendance, and facilitating enrollment and recruitment efforts.
Requirements
Candidates should ideally have an associate degree or equivalent experience with 0-2 years of experience in educational support or case management. Proficiency in learning management systems and a passion for supporting at-risk youth are required.
Full job description
The Role The Graduation Candidate Advocate is at the heart of our mission, building meaningful relationships with students to support their journey toward earning their high school diploma. Graduation Candidate Advocates act as mentors and advocates, providing both academic and non-academic support while fostering an environment where students feel valued and empowered.
This role is highly relationship-driven and persistence-focused, requiring consistent outreach, problem-solving, and a commitment to understanding and removing barriers that prevent students from attending and progressing. This role is ideal for recent graduates or early-career professionals looking to build experience in education, student support, or case management.
Key Responsibilities
Enrollment
Assist with the registration and enrollment process for new students.
Provide comprehensive support during student orientation to set the stage for success.
Retention and Attendance
Act as a case manager for a designated cohort of students, monitoring and documenting regular attendance.
Implement the Acceleration Academy Retention Protocol through proactive outreach (e.g., texts, calls, home visits).
Utilize technology tools for efficient daily monitoring and maintenance of student attendance and retention records.
Recruitment
Contribute to canvassing and recruitment efforts to attract new students.
Academics
Deliver one-on-one academic support and interventions to facilitate student learning and complement the work of center professionals.
Collaborate closely with the student support team to track learning pathways, monitor behavior, and implement transition plans, including incentive programs to bolster student achievement.
Utilize the Learning Management System and other technology resources to monitor and facilitate student progress and maintain up-to-date academic records, including attendance.
Engage in professional development activities to enhance academic support practices.
Advocacy
Advocate for students by assisting in identifying solutions and connecting them to academy staff for academic and non-academic support.
Operations
Provide daily operational support for the academy, such as answering phones and maintaining student records.
Participate actively in academy meetings and school or community events.
Perform other duties as assigned to support the overall mission of the academy.
What We’re Looking For
Education: Associate degree preferred, but equivalent experience in education, youth mentorship, or case management will be considered. Experience: 0-2 years of relevant experience in educational support, case management, or working with at-risk youth. Skills: Strong relationship-building, excellent communication, adaptability, and the ability to work collaboratively in a dynamic environment. Passion: A genuine commitment to supporting students who have disengaged from traditional schooling and a drive to help them succeed. Technology: Proficiency with learning management systems and educational technology tools. Preferred Qualifications
Bilingual skills (Spanish preferred!)
Experience in non-traditional educational settings.
Comfort with project-based and competency-based learning approaches.
Why Join Us?
Being part of Acceleration Academies means joining a team that’s dedicated to transforming student outcomes. Here, you’ll directly impact students’ lives, championing their growth, resilience, and path to graduation.
We Value Our Team’s Well-being
We prioritize the holistic well-being of our team members and their families through comprehensive benefits:
Competitive Compensation: Starting at $22.50 an hour
Retirement Savings: 401(k) plan with up to a 4% company match to help secure your future.
Comprehensive Insurance Coverage: Medical, Dental, Vision, FSA, Company Paid Life Insurance, Supplemental Life Insurance, Disability Insurance, Hospital Indemnity, Critical Illness, and Accident insurance options are available to protect you and your loved ones.
Flexible Paid Time Off: Encouraging a healthy work-life balance through adaptable FTO.
Wellness Support: Employer-paid financial wellness programs and access to mental health resources.
Employee Referral Incentives: Rewarding you for helping us build a talented team.
Professional Development: Certification reimbursement programs to invest in your growth.
Bonus Opportunities: Celebrating milestones and achievements with performance-based bonuses.
Physical & Work Environment
Regularly required to sit, talk, hear, and use hands
Occasionally lift up to 20 pounds
Work in a collaborative classroom or office setting and may involve exposure to outdoor weather during events
Occasional travel between nearby academy sites may be required to support student needs or operational coverage
Ready to Make a Difference? If you’re passionate about making a meaningful impact and shaping the future of education, we’d love to hear from you. Join us in redefining what’s possible for students everywhere.
Third-Party Agency & Recruiter Notice for Acceleration Academies Agencies presenting candidates must have an active, nonexpired Master Services Agreement and be formally engaged by an Acceleration Academies Recruiter. Resumes submitted outside these terms will be considered the property of Acceleration Academies.
Equal Opportunity Employer Acceleration Academies is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.
All roles at Acceleration Academies include core responsibilities that are fundamental to student success and overall academy operations. Applicants should carefully review the job description to ensure they can meet these requirements. Essential duties typically include:
• Consistent, reliable attendance during scheduled work hours
• On-site presence (for roles designated as in-person/onsite)
• Management of assigned workload and productivity expectations
• Ability to perform job functions in an open, student-centered workspace
If you believe you may need a reasonable accommodation to perform the essential functions of the role, Acceleration Academies will engage in an interactive process in accordance with the Americans with Disabilities Act (ADA). Please note that accommodations cannot remove essential job functions or fundamentally alter the nature of the role.
At Acceleration Academies, we believe education isn’t one-size-fits-all. Every high school student deserves an experience that meets them where they are on their journey to a diploma.
We partner with school districts nationwide to expand graduation pathways for student success. A trusted partner in education since 2014, our research-backed model provides learners a globally-recognized online curriculum, flexible scheduling, personalized learning plans, modern co-working spaces, and wraparound support from caring adults who engage, coach, and build confidence.
Together, we can change what’s possible for students who’ve been left behind.
Offices: 910 W Van Buren St, Chicago, IL 60607, US
Dropout RecoveryPersonalized InstructionBlended LearningCredit Recoveryand Alternative EducationEducationE-Learning
How many Customer Service & Support jobs are open in North Charleston, SC right now?
There are currently 649 open customer service & support positions in North Charleston, SC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Charleston, SC?
Companies currently hiring include JEM Restaurant Group, Captain D's, Parker's Kitchen, Circle K, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Charleston, SC?
Yes — 22 of the 649 open customer service & support positions offer remote or hybrid work (10 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in North Charleston, SC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.