Montreal, Quebec, Canada · On-site
Requisition ID: 257132 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: As a member of the Operations and Corporate Services team supporting Reconciliation, …
Skills: Account Reconciliation, General Ledger, Financial Reporting, Bilingual French and English, MS Office
Montreal, Quebec, Canada · On-site
Numéro de la demande: 250469 Joignez-vous à la communauté mondiale de BanquiersScotia pour aider les clients à améliorer leur situation. En tant que spécialiste administratif.ve régional.e, vous serez chargé.e de fournir…
Skills: Administrative Support, Customer Service, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Montreal, Quebec, Canada · On-site
Requisition ID: 261746 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing…
Skills: Customer Service, Communication, Analytical Skills, Problem Solving, Time Management
Montreal, Quebec, Canada · On-site
Requisition ID: 250469 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Regional Administrative Specialist, you will be responsible for providing administrative …
Skills: Administrative Support, Client Service, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Montreal, Quebec, Canada · On-site
DFJ Numéro de la demande: 261746 Fonds Dynamique est une filiale en propriété exclusive de La Banque de Nouvelle-Écosse, dont le siège social se trouve à Toronto. Dynamique a vu le jour en 1957 lors de la formation d’un …
Skills: Customer Service, Communication, Analytical Skills, Problem Solving, Time Management
Montreal, Quebec, Canada · On-site
Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the…
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Montreal, Quebec, Canada · On-site
$39k–$71k/yr
Application Deadline: 07/06/2026 Address: 1250 boul Rene Levesque Ouest Job Family Group: Wealth Sales & Service As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a differ…
Skills: Administrative Support, Financial Planning, Client Relationship Management, Telemarketing, Data Analysis
Montreal, Quebec, Canada · On-site
$16/hr–$19/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Attention To Detail, Teamwork
Montreal, Quebec, Canada · On-site
$39k–$71k/yr
Application Deadline: 07/06/2026 Address: 1250 boul Rene Levesque Ouest Job Family Group: Wealth Sales & Service As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a differ…
Skills: Administrative Support, Investment Planning, Client Relationship Management, Telemarketing, Data Analysis
Montreal, Quebec, Canada · On-site
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
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Montreal, Quebec, Canada · On-site
$16/hr–$20/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Leadership, Customer Service Excellence, Sales Growth, Staff Coaching, Operational Standards
Montreal, Quebec, Canada · Hybrid
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and c…
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Montreal, Quebec, Canada · Hybrid
Novipro est une firme de services conseils en technologiues de l'information, établie depuis 1993. Nous sommes actuellement à la recherche d'un technicien N1 et 2 pour se joindre à l'équipe de support dans un poste perma…
Skills: Linux, Windows, IBMi, AIX, SCCM
Montreal, Quebec, Canada · On-site
$16/hr–$19/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Attention To Detail, Teamwork
Montreal, Quebec, Canada · On-site
The client is seeking a support-oriented IT analyst to handle Level 2 investigations: resolving complex issues escalated by Level 1 support, with the ability to diagnose problems without systematically escalating them. B…
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Lévis, Quebec, Canada · Hybrid
Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group’s service offe…
Skills: Decision Quality, Process Optimization, Business Planning, Talent Development, Performance Management
Montreal, Quebec, Canada · On-site
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Skills: Advice Based Solutions, Building Talent, Client Discovery, Critical Thinking, Data Analysis
Montreal, Quebec, Canada · On-site
Job Description What is the opportunity? As Manager, Field Sales Support, Eastern Canada, your role is critical in enabling RBC Wealth Management Financial Services Inc. (WMFS) sales support and field sales staff to deli…
Skills: People Management, Insurance Sales, Conflict Resolution, Talent Acquisition, Performance Management
Montreal, Quebec, Canada · On-site
$16/hr–$19/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Merchandising, Attention To Detail, Teamwork
Montreal, Quebec, Canada · Hybrid
Job Description Build the future with us Are you driven by the individual insurance sector and want to contribute to the purpose of an organization that aims to ensure its clients feel confident and secure about their fu…
Skills: Priority Management, Clear Communication, Execution Speed, Individual Insurance Knowledge, Customer Service
Montreal, Quebec, Canada • On-site
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The Accounting Officer provides specialized reconciliation services, balancing and investigating exceptions for customer and Bank GL accounts. They also provide operational guidance to team members and ensure adherence to service level agreements and regulatory requirements.
Candidates must be fluent in both French and English and possess strong reconciliation and financial reporting skills. Knowledge of branch processing and complex applications like RPM or FundServ is considered an asset.
Requisition ID: 257132
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
As a member of the Operations and Corporate Services team supporting Reconciliation, and working in close partnership with the Domestic Branches, internal partners and various external vendors, the Accounting Officer (AO) provides specialized reconciliation services in a customer focused centralized Centre of Expertise environment. The AO is responsible reconciling, balancing, investigating exceptions and processing adjustments to customer accounts and the Bank’s GL asset and liability accounts in accordance with approved procedures. The AO also provides day to day operational assistance and guidance to team members as it relates to reconciliation activities.
Deliver an Exceptional Customer Experience by providing the best-in-class customer service through the timely and accurate handling of all inbound inquiries received via multiple channels (e.g.: fax incoming mail, fax or other electronic methods) within established Service Level Agreements and Service quality standards. This includes providing training to team members to ensure seamless service delivery.
Ensures that the daily work volumes within the assigned reconciliation area are organized and distributed amongst the team resources and that service and quality levels are maintained. This involves daily verification and approval of team member processing where required as well as recommending and assisting with reallocation of resources in areas requiring additional support due to unplanned activities (volumes etc.).
Ensures and reports on trending or risk related issues within the transits serviced and initiates and contributes recommendations to address root cause with a view to driving increased efficiency balanced with reduced operational risk within the team.
Ensures the accurate and timely completion of daily customer exception reporting through investigation, validation and correction processing. Escalating unusual items in a timely manner based on exception type to the Manager/Assistant Manager, with appropriate recommendations where required.
Balances and reconciles on behalf of domestic branches, multiple business and product owners, and third party vendors (e.g.: ABM service providers, Symcor) all related suspense accounts, monthly balancing and financial returns including taking appropriate action for corrections or adjustments.
Validates, maintains and reports where required on daily, monthly, quarterly, annual and periodic basis, activities related to GL balances, ABM Centralized deposit/Investigation and AFT. Updates Customer Information System based on information received from customers, branches, business partners, and other units across Canada while maintaining the confidentiality of customer information at all times.
As the subject matter expert (SME) in Reconciliation, actively participates in consultations with partners for technology enhancements and takes initiative in identifying process enhancements that drive increased efficiencies within the unit.
Participates in meeting the Bank’s regulatory and financial reporting requirements
Follows all Bank policies and procedures and codes of conduct. Ensuring knowledge of day-to-day operations within the unit on matters of Compliance, Anti-Money Laundering Compliance, and Privacy matters, and escalation of such; Understanding the Business Continuity Plan and contributing to its effective execution
Thorough knowledge of Branch processing is considered an asset (FFT, ABM balancing, Investment Platform, Investigations, IRIS, corrections, Support package)
Thorough knowledge of all reconciliation activities that are supported within the department.
Demonstrated ability to learn multiple complex applications or good knowledge of RPM, FundServ, CGI, is considered an asset.
Thorough knowledge of operating procedures as it relates to financial returns and reporting
Excellent knowledge of MS Office including spreadsheet management.
Ability to deal effectively with Branch/customer complaints, referring to a Manager/Supervisor where necessary, to ensure resolution is obtained to the complete satisfaction of all parties involved, the Customer, the Bank, and Reconciliation department.
Demonstrated flexibility in a constantly changing environment (procedural and automated), being versatile and able to provide cover on several posts at different times and at different levels on any given day concurrently, as determined by planned and unplanned absences. .
Excellent communication skills (written and verbal) to communicate during the investigation and reconciliation processes with multiple partners across the Bank and with OFI and external partners and to provide on the spot coaching to team members.
Good time management skills to effectively manage workload which is subject to unplanned spikes in volumes
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English and they will serve and English-speaking clientele.
Standard office environment. While work type is predictable, often an unpredictable fluctuation in transaction volumes, exception items and financial reporting activity (month, quarter and year end activities) can cause considerable disruption with respect to timing as well as accuracy/reliability. Systems changes and implementation of new products create by nature, increased attention to new procedures and lower productivity that must be accounted for and resolved.
Location(s): Canada : Quebec : Montreal
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more. Our disclaimer: bit.ly/socialdisclaim
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