At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an B2B Client Service Specialist where you will get a chance to work in a rewarding role within a…
Skills: Client Service, SAP, Microsoft Excel, Order Management, Analytical Skills
Agency : Providence Job Description : To be associated to interns. Providence, agenzia del gruppo Havas, ricerca per ampliamento dell’organico un/a Junior Helpdesk da inserire in stage per supportare il team nelle attivi…
Skills: Technical support, Hardware configuration, Software installation, Microsoft Office, Windows
Agency : Providence Job Description : To be associated to interns. Providence, agenzia del gruppo Havas, ricerca per ampliamento dell’organico un/a Junior Helpdesk da inserire in stage per supportare il team nelle attivi…
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Mainframe, CICS, DB2, Eazytrieve, API Integration
In MANGO mettiamo passione in tutto ciò che facciamo. Fondata a Barcellona e presente in oltre 120 paesi, ispiriamo il mondo con creatività, innovazione e autenticità. Il nostro team multiculturale è la forza trainante d…
Job Description Cognex is the world’s leading provider of vision systems, software, sensors, and industrial barcode readers used in manufacturing automation. Cognex Vision helps companies improve product quality, elimina…
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Chargeback Case Management, Payment Scheme Regulations, Data Analysis, Excel, English Fluency
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where …
Skills: CRM Analytics, Customer Analytics, Clienteling Analytics, Data Analysis, Microsoft Excel
About CoreView CoreView is the global leader in Microsoft 365 (M365) tenant resilience, serving over 23 million users worldwide. We empower the world’s leading organizations to master the complexity of Microsoft M365. Th…
About CoreView CoreView is the global leader in Microsoft 365 (M365) tenant resilience, serving over 23 million users worldwide. We empower the world’s leading organizations to master the complexity of Microsoft M365. Th…
Responsabile di sala Wiener Haus - Opportunità a Milano Bicocca
Milan, Lombardy, Italy · On-site
Mid level
Sede: Wiener Haus Milano Bicocca Tipologia contrattuale: Contratto a tempo determinato Tipologia oraria: Part-time, 30 ore Inquadramento: 4° - 3° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Tu…
Skills: Team coordination, Customer service, Leadership, Communication, Operational management
Su di noi ℹ️ Siamo il punto di riferimento per il “fai da te”, per soluzioni semplici, durature e alla portata di tutti. Ci contraddistingue la prossimità fisica e digitale con il Cliente: vogliamo essere i migliori vici…
Skills: Sales, Customer service, Communication, Problem solving, Retail
Descrizione dell'azienda Luogo di lavoro: Primark Milano Via Torino Inquadramento: 5° livello del CCNL del Commercio - Distribuzione e Servizi “ConfCommercio”. Retribuzione: € 23.371,18 annui lordi (14 mensilità). Tale r…
Skills: Customer service, Sales, Communication, Active listening, Organizational skills
Italian & English Speaking - Game Presenter Relocation to Malta
Milan, Lombardy, Italy · On-site
Entry level$14M raised
Company Description Benvenuti in Evolution, dove l'emozione del casinò dal vivo prende vita! Siamo la piattaforma numero uno e il provider leader del settore, specializzati nel creare giochi di livello mondiale ed esperi…
Skills: Italian language, English language, Public speaking, Presentation skills, Live chat support
Leroy Merlin Italia
Allievo/a Store Manager - MILANO
Milan, Lombardy, Italy · On-site
Entry level
Vuoi diventare Store Manager nel Retail / GDO e guidare un team in negozio? Con il nostro Percorso Allievo/a Store Manager (Manager di Negozio) ti formiamo per diventare il punto di riferimento commerciale dei nostri Sto…
Company Description Unisciti al nostro team Inside Sales B2B e guida l’intero processo commerciale rivolto alle aziende. Se sei motivato/a, orientato/a agli obiettivi e desideri costruire il tuo percorso professionale in…
Skills: B2B Digital Sales, Negotiation, Customer Relationship Management, Problem Solving, Stress Management
Descrizione dell'azienda Siamo Arvato Supply Chain Solutions, uno dei principali fornitori internazionali di servizi logistici e soluzioni di supply chain innovative. Ogni giorno lavoriamo a fianco dei nostri clienti per…
Skills: German (C1), English (C1), Italian, Customer Service, Order Processing
Aiuto Barman/Barlady - Palazzo Cordusio Gran Melià Hotel
Milan, Lombardy, Italy · On-site
Entry level$942M raised
“The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part…
“The world is yours with Meliá” Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our …
Skills: Customer Service, Menu Knowledge, Communication Skills, Organizational Skills, Problem Solving
“The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part…
Skills: Teamwork, Organization, Attention To Detail, Customer Focus, English Proficiency
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$28k–$33k/yr
Full-time
high school, bachelor degree
Posted 15d ago
~40 hrs/week
Responsibilities
The role involves managing the end-to-end B2B order process and maintaining strong business relationships with customers. Responsibilities include handling complaints, coordinating shipments, and managing rebates and discounts in collaboration with sales and credit teams.
Requirements
Candidates need a high school diploma or university degree and over 2 years of professional experience in a similar international role. Proficiency in SAP, Excel, English, and Italian is required.
Full job description
At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for an B2B Client Service Specialist where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
The jobholder is responsible for maintaining a good business relationship with all customers in collaboration with the Client Service Department and Key Account Managers and for coordinating the service to the customers within corporate and local policies.
Your responsibilities:
Serves customers in accordance with our Service Level Group specific guidelines.
Advises customers on the whole product range, the stock situation, possibilities of various products, product applications, novelties etc.
Manage the order process end to end, ensures accurate data input and proactively informs customers about delivery dates / changes and takes action on deviations.
Issue credit and debit notes when necessary, checks customer credit accounts on SAP and aligns with Credit Management on credit limits, checks price adjustments as well as customer specific discounts and payment conditions.
Ensures goods are shipped in accordance with applicable shipping procedure in close cooperation with exporting company and involved parties.
Handles customer complaints and other problems ensuring they are solved rapidly in an efficient and professional manner to satisfy the customer. Advises other involved departments.
Ensures the administrative handling of returned goods.
Communicates effectively with the Head of Client Service B2B and cooperates with all the colleagues of the Client Service Team and the Sales Team.
Communicates and follows up with HQ on projects, special production requests and negotiation of lead time improvement or prioritization.
Liaising with Design office for creation of new motives.t
Manage all the activities related to rebates, discounts and end of the year closures.
About you
We are looking for a unique and amazing talent, who brings along the following:
High school diploma or University degree/ Education
More than 2 years of professional experience in a similar role within an international setting
Proficient with Excel, SAP
Excellent analytical and problem-solving skills
Excellent English and Italian proficiency, presentation, and communication skills
Team orientation, and ability to work effectively with all levels of the organization
Innovative and creative approach whenever possible and can-do attitude
Salary range for this position: 28K-33K yearly
About Swarovski
Swarovski is a Wonderlab where magic and science meet.
Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.
A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.
Masters of Light Since 1895
Swarovski creates beautiful products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as home décor and crystals for Automotive.
Swarovski Crystal Business is represented in over 140 countries worldwide with 2,300 Swarovski boutiques complemented by selected multibrand partners and employs around 18,600 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Offices: Alte Landstrasse, 411, Männedorf, 8708, CH · Swarovskistraße 30, Wattens, Tirol 6112, AT · Rambla de Catalunya, 106, Barcelona, Catalonia 08008, ES · Galerie des Champs, Paris, IdF 75008, FR · Kerepesi ut, Budapest, Budapest 1087, HU
InnovationCreativityImaginationResponsibilityCrystal CuttingDesignRetailerJewelryWatchesCrystal living
How many Customer Service & Support jobs are open in Milan, Italy right now?
There are currently 790 open customer service & support positions in Milan, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milan, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Meliá Hotels International, Max Mara Fashion Group, Buccellati, Radius, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milan, Italy?
Yes — 167 of the 790 open customer service & support positions offer remote or hybrid work (24 remote, 143 hybrid).
How do I apply for Customer Service & Support jobs in Milan, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.