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Location: Milan, Lombardy, Italy Job ID: R0138867 Date Posted: 2026-07-29 Company Name: HITACHI ENERGY ITALY S.P.A. Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: …
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Full-time
high school, associate degree
Health insurance, Dental insurance, Vision insurance, Disability insurance, 401k with 5% matching, Scrubs provided
Posted 14d ago
Apply by Oct 28
~40 hrs/week
Responsibilities
The Patient Services Coordinator serves as the first point of contact for patients, managing front desk operations, appointment scheduling, and payment processing. They are also responsible for explaining insurance coverage and maintaining clinic administrative records while ensuring a welcoming environment.
Requirements
Candidates must have at least a high school diploma or equivalent, with an associate degree preferred. Previous experience in a healthcare or front office setting is preferred, along with strong communication skills and the ability to pass a criminal background check.
Full job description
SynergenX-Low T Center-HerKare, are leading providers of hormone replacement and targeted wellness services, are seeking qualified Patient Services Coordinator to join our team! This is a great opportunity to jump start your career in the medical field. Our Patient Services Coordinator will work in conjunction with leaders in hormone replacement therapy and weight management. Would you like to be part of a great company with a bright future?
We offer two weeks paid training and great benefits!
The Patient Services Coordinator is a vital member of the healthcare team, serving as the first point of contact for patients and visitors. This dynamic and energetic professional ensures a welcoming, efficient, and seamless patient experience from check-in to check-out. The Patient Services Coordinator is responsible for front desk operations, appointment coordination, payment collection, and providing comprehensive administrative support to the clinic staff. In addition to managing daily front office functions, the Patient Services Coordinator oversees account activities related to our patients and clients, playing a key role in customer retention. Acting as the face and voice of the organization, the Patient Services Coordinator consistently delivers exceptional service, fostering positive relationships and patient satisfaction. Success in this role requires excellent communication skills, attention to detail, strong organizational abilities, and a solid understanding of medical terminology and clinic procedures.
Responsibilities:
Greet patients warmly, check them in, and room them for their appointments
Review, explain and resolve patient billing and insurance questions
Serve as a subject matter expert in explaining insurance coverage, explanation of benefits and out of pocket costs to patients in a clear confident and compassionate manner
Enter and update patient information and insurance details accurately
Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed
Collect and process payments accurately when necessary
Perform bi-monthly inventory based on center needs
Attend monthly, quarterly or annual meetings as necessary
Monitor and respond to center emails, text messages and faxes throughout the day, ensuring timely communication and follow up
Ensure compliance with HIPPA and clinic policies
Complete cash deposits at the bank twice weekly and maintain accurate records daily on the End Of Day spreadsheet
Support clinic staff with administrative and clerical tasks as needed
Maintain a clean, organized, patient friendly front desk and waiting area
Keep snacks and supplements organized and stocked.
Requirements/Certifications:
High school diploma or equivalent (required); associate degree preferred
Previous experience in a healthcare of front office setting preferred
Strong customer service and communication skills
Ability to handle sensitive patient information with confidentiality and professionalism
Proficiency in basic computer programs and electronic communication (email, fax, etc.)
Highly organized and detail-oriented, with the ability to multitask and prioritize
Pass a criminal background check.
Clinic Hours M 8-5, T 8-7, W 8-1, Th 7-5, F 8-5, Sat 8-12 (required to work 2 to 3 Saturdays a month)
Personalized testosterone therapy, hormone treatments, and weight loss solutions to help you feel your best.
Industry
Health and Human Services
Company size
501-1,000 employees
Founded
2016
LinkedIn followers
2,055
SynergenX Health is a hormone replacement and weight management clinic specializing in helping our patients feeling better. We use powerful health information and technology to provide you with state of the art care.
At SynergenX Health, we are devoted to hormone replacement therapy, and helping men increase their testosterone levels. We manage testosterone with variable dosing and tailor the proper hormones to our patients. We are not a one-size fits all program for hormone replacement therapy, which makes our practice unique. We monitor the patient's total testosterone, estrogen and blood thickening very closely to minimize side effects.
Our weight management program has become a very popular service. Our patients see results, saying they experience more energy, less joint pain, and have better sleep. Losing weight helps people feel good about themselves and their body, making it less likely to develop chronic, life-threatening diseases such as diabetes, heart disease, hypertension, high cholesterol and sleep apnea.
If you would like to schedule an appointment for our services, call our office or schedule an appointment online.
How many Customer Service & Support jobs are open in Milan, Italy right now?
There are currently 790 open customer service & support positions in Milan, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milan, Italy?
Companies currently hiring include Marriott International Hotels, Inc., Meliá Hotels International, Max Mara Fashion Group, Buccellati, Radius, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milan, Italy?
Yes — 167 of the 790 open customer service & support positions offer remote or hybrid work (24 remote, 143 hybrid).
How do I apply for Customer Service & Support jobs in Milan, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.