Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. L…
Skills: Retail management, Leadership, Visual merchandising, Operations management, Customer service
H&R Block
Multi-Office Leader
Midland, Texas, United States · On-site
Mid level
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
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$17/hr–$22/hr
Full-time
Competitive base pay, Bonus programs, Employee discount, 401(k) plan, Company matching, Medical coverage
Posted 19d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The Assistant Manager supports the leadership team in driving store profitability through effective operations, visual merchandising, and team development. They are responsible for fostering genuine customer connections and ensuring the sales team meets performance goals.
Requirements
Candidates must have 1-2 years of retail management experience and a strong passion for the brand and fashion trends. The role requires physical stamina to lift up to 40 pounds and the flexibility to work nights, weekends, and holidays.
Full job description
Our Story
We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.
Job Summary
As an Assistant Manager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You’ll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Celebrating creativity, inclusivity & collaboration – together we’ll dress every family for all of life’s moments
Industry
Retail Apparel and Fashion
Company size
5,001-10,000 employees
Headquarters
New York
LinkedIn followers
30,436
We think shopping should be fun. Actually, really fun. As in, scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there are always deals waiting for you—24 hours a day, seven days a week.
How many Customer Service & Support jobs are open in Midland, TX right now?
There are currently 829 open customer service & support positions in Midland, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Midland, TX?
Companies currently hiring include Domino's, AutoZone, Albertsons Companies, Midland Health, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Midland, TX?
Yes — 32 of the 829 open customer service & support positions offer remote or hybrid work (25 remote, 7 hybrid).
How do I apply for Customer Service & Support jobs in Midland, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.