Marlborough, Massachusetts, United States · On-site
$62k–$103k/yr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Leadership, Team Building, Customer Service Excellence, Sales Performance Management, Analytical Skills
Marlborough, Massachusetts, United States · On-site
Job Description Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it becasue we can. Wh…
Skills: Driving, Navigation, Map Reading, Customer Service, Time Management
Marlborough, Massachusetts, United States · On-site
Job Description You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure everyone there is doing w…
Skills: Judgment, Math, Multitasking, Cost Control, Inventory Control
Marlborough, Massachusetts, United States · On-site
$33/hr–$39/hr
Requisition ID: 934064 Store #: 00Q746 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Skills: Optical Fitting, Dispensing, Retail Sales, Customer Service, Computer Skills
Marlborough, Massachusetts, United States · On-site
$43k–$62k/yr
Overview Store Manager Overview Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for ma…
Skills: Team Leadership, Talent Acquisition, Store Operations, Financial Planning, Customer Relationship Management
Marlborough, Massachusetts, United States · Remote Solely
$22/hr–$28/hr
Billing Representative III - Monday to Friday, 8:00AM - 4:30PM Eastern Work independently and as part of a team triaging cases from Sales/Customer Solutions and finding resolutions to billing issues. Collecting data from…
Skills: Billing, Accounts Receivable, Data Collection, Excel, Pivot Tables
Marlborough, Massachusetts, United States · On-site
$19/hr–$22/hr
Medical Courier - Marlborough, MA, Monday to Friday, 3:00 PM to 11:30 PM — hours may vary upon business needs. Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just…
Skills: Driving, Customer Service, Communication, Attention To Detail, Problem Solving
Marlborough, Massachusetts, United States · On-site
IPG Photonics is seeking a motivated and hands-on Network Administrator (UC/AV) to join our global Network and Telecommunications team. This role supports a dynamic, high-tech manufacturing environment and is responsible…
Skills: Microsoft Teams Rooms, Cisco Video Conferencing, Network Troubleshooting, Audio-Visual Systems, Unified Communications
Marlborough, Massachusetts, United States · On-site
About Bonhams Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over …
Skills: Time Management, Organizational Ability, Communication, Workflow Management, Priority Management
Marlborough, Massachusetts, United States · On-site
$15/hr–$17/hr
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading and Unloading, Communication
Marlborough, Massachusetts, United States · On-site
$175k–$210k/yr
The Director of Integrated Supply Chain leads the global end‑to‑end value chain across sourcing, planning, logistics, inventory, and customer service to deliver high service levels, optimal cost performance, and supply c…
Skills: End-to-End Supply Chain Management, S&OP/SIOP Alignment, Strategic Sourcing, Capacity Planning, Logistics Optimization
Marlborough, Massachusetts, United States · On-site
TASKS AND JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Responding to, in a courteous manner, any and all guest questions, complaints, and requests.Perform general maintenance, including routine repairs, rep…
Skills: General Maintenance, HVAC, Plumbing, Carpentry, Painting
Marlborough, Massachusetts, United States · On-site
$26/hr–$36/hr
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your develop…
Skills: Calendar Management, Travel Coordination, Expense Processing, Microsoft PowerPoint, Microsoft Excel
Marlborough, Massachusetts, United States · On-site
$19/hr–$22/hr
Medical Courier - Marlborough, MA, Monday to Friday, 3:00 PM to 11:30 PM — hours may vary upon business needs. Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just…
Skills: Driving, Customer Service, Communication Skills, Attention To Detail, Problem Solving
Marlborough, Massachusetts, United States · On-site
$19/hr–$22/hr
Medical Courier - Marlborough, MA, Monday to Friday, 12:30 PM to 9:00 PM — hours may vary upon business needs. Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just…
Skills: Driving, Customer Service, Communication, Attention To Detail, Documentation
Marlborough, Massachusetts, United States · On-site
$15/hr
Tasks and Responsibilities: Assists Housekeepers as requiredDelivering requested items to guest roomsReports any damage or missing items to Housekeeping Manager or MaintenanceHouseman duties including trash, mopping and …
Skills: Guest Service, Communication Skills, Written Communication, Cleaning, Mopping
Marlborough, Massachusetts, United States · On-site
$15/hr
TASKS AND JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING: Communicate all guest rooms need to the Housekeeping Supervisor Cleanliness and neatness of all hotel areas.Ensure good safety practices while cleaning…
Skills: Cleaning, Housekeeping, Laundry Operations, Guest Relations, Time Management
Marlborough, Massachusetts, United States · On-site
$17/hr
Job Summary: Ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Inspects all rooms and ensures deficiencies are reported and corrected. Job…
Skills: Housekeeping Inspection, Supervision, Quality Control, Customer Service, Training
Marlborough, Massachusetts, United States · On-site
$19/hr–$21/hr
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Supervisor to join our team at our Hyatt Place in Marlborough, MA. We offer awesome benefits and a great family culture…
Skills: Front Office Supervision, Guest Relations, Conflict Resolution, Personnel Management, Reservation Management
Marlborough, Massachusetts, United States · On-site
IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 30 location…
Skills: Microsoft Azure, Active Directory, Entra ID, VMware, Nutanix
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Lead the sales and customer service team to enhance shopper loyalty and exceed sales goals through coaching and productivity optimization. Manage operational support including stockroom, merchandising, and talent development to retain top performers.
Requires 3-5 years of retail management experience and a high school diploma or bachelor's degree. Must be able to perform physical tasks including heavy lifting and standing for extended periods on a flexible retail schedule.
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.
What You Will Do
Skills You Will Need
Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team
Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor
Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency
Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies
Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising
Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection
Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent
Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues
Communication Skills: Consistently clear and effective communicator, writer, and presenter
Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices
Who You Are
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.
Offices: 151 W 34th St, New York, NY 10001, US
There are currently 129 open customer service & support positions in Marlborough, MA listed on Clera. New openings are added daily as companies post roles.
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