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Customer Service & Support Jobs in Laurel, MD (Now Hiring) — 158 open

Bray and Scarff logoBray and Scarff

Field Service Dispatch Coordinator

Laurel, Maryland, United States · On-site

$19/hr–$23/hr

Entry level

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Compensation / Job Specifics This position is posted at $19 - $23/hr This position is in-person in …

Skills: Scheduling, Customer Service, Administrative Support, Verbal Communication, Computer Proficiency

The Guitar Center Company logoThe Guitar Center Company

PT GC Retail Sr. Sales Associate Store 833

Laurel, Maryland, United States · On-site

$17/hr–$21/hr

Mid level$383M raised

Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…

Skills: Sales, Leadership, Customer Engagement, Product Knowledge, Merchandising

The Guitar Center Company logoThe Guitar Center Company

GC Retail Operations Associate Store 833

Laurel, Maryland, United States · On-site

$15/hr–$22/hr

Entry level$383M raised

Pay Rate: $15.25/hr - $22.88/hr depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee…

Skills: Inventory Control, Shipping And Receiving, Cycle Counting, Merchandising, Cash Handling

The Guitar Center Company logoThe Guitar Center Company

Store Manager- Store 833

Laurel, Maryland, United States · On-site

$60k–$70k/yr

Senior$383M raised

Pay range for this position is between $60,000 - $70,000 depending on qualifications and experience. This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The j…

Skills: Retail Management, P&L Management, Leadership, Recruitment, Staff Training

Johns Hopkins Applied Physics Laboratory logoJohns Hopkins Applied Physics Laboratory

Network Field Operations Technician

Laurel, Maryland, United States · On-site

Senior

Description Do you enjoy resolving network connectivity issues and delivering exceptional customer service? Are you meticulous, hands-on, and passionate about solving technical problems? If so, we'd love to have you join…

Skills: Copper Cabling, Fiber Optic Cabling, Network Troubleshooting, Physical Layer Networking, Cable Testing

Elysian Energy Australia logoElysian Energy Australia

Energy Efficiency Client Intake Specialist

Laurel, Maryland, United States · Hybrid

Mid level

Now accepting applications for an Energy Efficiency Client Intake Specialist to serve as the first point of contact for customers seeking energy efficiency services and solutions. This role is responsible for screening a…

Skills: Customer Service, Client Intake, Administrative Support, Database Management, Microsoft Office Suite

Johns Hopkins Applied Physics Laboratory logoJohns Hopkins Applied Physics Laboratory

Lobby Visitor Access Specialist

Laurel, Maryland, United States · On-site

Entry level

Description Do you enjoy interacting with the public, greeting people and providing customer service? Are you a great teammate who is passionate about security in the workplace? If so, we are looking for someone like you…

Skills: Customer Service, Visitor Management, Security Procedures, Microsoft Outlook, Microsoft Excel

GoldOller Real Estate Investments logoGoldOller Real Estate Investments

Maintenance Technician

Laurel, Maryland, United States · On-site

$23/hr–$28/hr

Entry level

At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…

Skills: Carpentry, Plumbing, Electrical, Painting, Refurbishing

Morgan Properties logoMorgan Properties

Service Technician

Laurel, Maryland, United States · On-site

$23/hr–$27/hr

Entry level

Now Hiring Maintenance Techs – Build Skills, Grow Your Career! What You’ll Be Doing Step into a rewarding role where every day brings new challenges and opportunities to shine. Our 520-unit apartment communit…

Skills: HVAC Troubleshooting, Appliance Repair, Carpentry, Electrical Work, Plumbing

The Wendy's Company logoThe Wendy's Company

Restaurant Manager

Laurel, Maryland, United States · On-site

Mid level

Laurel, MS Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels r…

Skills: Staff Coaching, Scheduling, Operational Management, P&L Review, Labor Cost Management

The Wendy's Company logoThe Wendy's Company

Shift Supervisor

Laurel, Maryland, United States · On-site

Entry level

Laurel, MS Statement of Purpose: STATEMENT OF PURPOSE: Supervises operational activities as directed by General Manager or other Manager(s) during non-service hours and assists exempt management in supervision during ser…

Skills: Supervision, Operational Management, Quality Control, Customer Service, Labor Management

Carters Inc. logoCarters Inc.

Sales Associate

Laurel, Maryland, United States · On-site

$15/hr–$17/hr

Entry level$575M raised

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Sales Associate, you will be the first fac…

Skills: Customer Service, Point Of Sale (POS), Omnichannel Retail, Inventory Replenishment, Verbal Communication

SITEMETRIC logoSITEMETRIC

Access Control Officer FT: Day

Laurel, Maryland, United States · On-site

$18/hr

Mid level$35M raised

As Access Control Officer, you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible…

Skills: Access Control, Customer Service, Worker Registration, Badging Compliance, Parking Management

Truist logoTruist

Relationship Banker- Maple Lawn

Laurel, Maryland, United States · On-site

$46k–$69k/yr

Mid level

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…

Skills: Client Relationship Management, Consultative Selling, Financial Solutioning, Consumer Lending, Risk Management

Cintas logoCintas

Sales Representative - Uniform

Laurel, Maryland, United States · On-site

$60k–$150k/yr

Entry level

Requisition Number: 231404 Job Description Are you ready to launch your career in sales and be another reason Cintas, a growing Fortune 500 company, has been named to both FORTUNE’s World’s Most Admired Companies and Sel…

Skills: Cold-calling, B2B Sales, Prospecting, Negotiation, Objection-handling

CVS Health logoCVS Health

Pharmacy Technician

Laurel, Maryland, United States · On-site

$17/hr–$27/hr

Mid level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Terminology

SFS logoSFS

Retail Merchandiser Pharmacy

Laurel, Maryland, United States · On-site

Entry level

Overview Retail Merchandiser Pharmacy Do you love retail and earning money but also need flexibility in your daily life? Tired of planning your day around a work schedule? Create your own schedule and start planning your…

Skills: Merchandising, Plan-O-Gram Customization, Retail Resets, Customer Service, Inventory Management

Royal Farms logoRoyal Farms

Team Leader

Laurel, Maryland, United States · On-site

Entry level$2M raised

Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate reco…

Skills: Team Leadership, Customer Service, Shift Management, Food Safety, Operational Compliance

Royal Farms logoRoyal Farms

Shift Leader

Laurel, Maryland, United States · On-site

Entry level$2M raised

Job Purpose The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This positio…

Skills: Leadership, Customer Service, Shift Management, Food Safety, Inventory Management

Royal Farms logoRoyal Farms

Customer Service Associate

Laurel, Maryland, United States · On-site

Entry level$2M raised

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes f…

Skills: Customer Service, Point of Sale Operation, Food Preparation, Cash Handling, Inventory Management

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Showing 1–20 of 158

Bray and Scarff logo

Field Service Dispatch Coordinator

Bray and Scarff

Laurel, Maryland, United States • On-site

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Entry level

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  • $19/hr–$23/hr
  • Full-time
  • 401(k), 401(k) Matching, Dental Insurance, Health Insurance, Paid Time Off, Training & Development
  • Posted 4h ago
  • ~40 hrs/week

Responsibilities

The coordinator manages incoming service requests and schedules appointments for field technicians. They are responsible for maintaining accurate documentation and communicating timing and expectations to customers.

Requirements

Previous experience in customer service or administrative roles is preferred. Candidates must possess strong communication skills and the ability to work in a fast-paced environment using basic scheduling tools.

Full job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Compensation / Job Specifics
  • This position is posted at $19 - $23/hr
  • This position is in-person in Laurel Maryland
  • This work days for this position are Monday - Friday
  • Monday - Friday : 8:00AM - 5:00PM
Job Summary:
The Field Service Dispatch Coordinator 1 supports the daily scheduling and coordination of service technicians. This role manages incoming service requests, schedules appointments, enters accurate documentation, and communicates with customers regarding service timing. Coordinator 1 focuses on standard scheduling tasks, established procedures, and consistent communication to support the service department.
Essential Duties:
· Answer incoming calls and log service requests accurately
· Schedule service appointments based on technician availability and standard procedures
· Provide customers with clear explanations of scheduling expectations and next steps
· Record call details, technician updates, and relevant notes in company systems
· Assist technicians by confirming addresses, time windows, and basic job information
· Monitor scheduled calls and notify the team of potential delays or changes
· Support the dispatch and customer service teams with documentation and updates
· Learn routing procedures, company systems, and scheduling rules
· Provide professional and timely communication to customers and internal teams
· Follow all office procedures and service department guidelines
· Any other duties as assigned

Qualifications:
· Previous experience in a customer service or administrative role preferred
· Strong verbal communication skills
· Ability to work in a fast paced environment
· Proficiency with computers and basic scheduling tools
· Strong organizational skills
· Attention to detail in documentation
· Ability to remain calm and supportive during customer interactions
· Willingness to learn routing processes and service department procedures
Physical Requirements:
· Ability to sit at a computer for extended periods
· Regular use of phone systems and office technology
· Ability to lift up to ten pounds for occasional office related tasks
Work Environment:
· Office setting within a busy service department
· Fast paced environment with constant communication needs
· Regular interaction with dispatchers, customer service staff, technicians, and leadership
· Work requires managing shifting priorities and time sensitive requests

Related keywords

Field ServiceDispatchSchedulingCustomer ServiceAdministrativeRoutingCall LoggingService CoordinationOffice ProceduresTime Management

About Bray and Scarff

LinkedInVisit site

#1 Local & Independent Appliance Retailer in the Region

Industry
Retail
Company size
201-500 employees
Founded
1930
Headquarters
Chevy Chase, Maryland
LinkedIn followers
813

Bray & Scarff is the number one local and independent appliance retailer. Today, we are the number one local and independent appliance retailer operating 15 retail stores serving the Maryland, Virginia, and the District of Columbia. We are a one-stop shop for premium appliance sales, installation, service, and kitchen remodeling. We have factory-trained experts to serve customers to the best of their needs in every department. Visit www.brayandscarff.com/careers to learn more about opportunities within our company!

Offices: 6801 Wisconsin Avenue, Chevy Chase, Maryland 20815, US · 5715 Lee Highway, Arlington, Virginia 22207, US · 11923 Lee Highway, D – H, Fairfax, Virginia 22030, US · 2087 West Street, Annapolis, Maryland 21401, US · 10015 York Road, Cockeysville, Maryland 21030, US

Consumer GoodsFood and Beverage
View all jobs at Bray and Scarff

Frequently asked questions

How many Customer Service & Support jobs are open in Laurel, MD right now?

There are currently 158 open customer service & support positions in Laurel, MD listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Laurel, MD?

Companies currently hiring include Red White & Blue Thrift, Dollar Tree Stores, Royal Farms, CVS Health, Johns Hopkins Applied Physics Laboratory, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Laurel, MD?

Yes — 4 of the 158 open customer service & support positions offer remote or hybrid work (2 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Laurel, MD?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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