Customer Service & Support Jobs in Jasper, Canada (Now Hiring) — 67 open — Page 2

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Based at the remote Columbia Icefield in Jasper National Park, this on‑site living role places you 100 km from Jasper and surrounded by stunning glacier views and endless mountain adventure. You’ll be part of a destination that includes the Glacier View Lodge, dining outlets, retail, and the world‑famous Glacier Adventure and Skywalk. Staff live on‑site with accommodations and three hot meals per day.

• The starting wage for this role is $19.00/hour.
• $20/day housing and meals
• End‑of‑season retention bonus up to $1.00/hr

ROLE & RESPONSIBILITIES
The Housekeeping team directly impacts the success and our ability to deliver a superior guest experience at the Glacier View Lodge. The Housekeeper position is an active role that will keep you constantly in motion and driven towards the goal of preparing and maintaining the presentation and cleanliness of our guest rooms. Highly dependent on teamwork, the housekeeper role also requires a combination of time management, attention to detail, organization, communication and an appreciation for beautifully presented spaces to ensure each of the 32 rooms in the Glacier View Lodge will blow our guests away. Combined with stunning views of the Athabasca Glacier, the ability to clean and prepare rooms to a high standard gives us the opportunity to provide an incredible stay and experience for our guests. This position will work closes with other departments as, facilities cleaning. This is a multi-faceted position and can include any, or all, of the following:

• Arriving to work on time and in proper uniform
• Ensuring the cleanliness of the hotel’s guest rooms and corridors
• Making beds, changing linens and general tidying of the room
• Dusting and vacuuming / Cleaning bathrooms
• Folding and organizing the linen stock
• Handling lost and found items
• Receiving clean linens from linen truck daily and assists in unloading
• Delivering used linens to linen truck daily and assists in unloading
• Attending to any requests from guests
• Other duties as assigned

REQUIRED SKILLS & QUALIFICATIONS

• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Mature, energetic, dependable and self-motivated
• Previous housekeeping experience, an asset
• Must be able to lift 50 lbs. and capable of manual duties (bend, stoop, squat and stretch), required
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Strong team play, organization and communication skills
• Enjoy working with a team in a busy, fast-paced environment
• Must meet the Organization grooming and appearance standards
• Current Alberta Pro Serve Certification (Required)

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections

• Enjoy free access to Pursuit attractions and 50% off for friends

• Get discounts on hotel stays, dining, and retail

• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.