Customer Service & Support Jobs in Jacksonville, NC (Now Hiring) — 242 open — Page 8

Job Overview

Are you eager to build partnerships with our retailers? This role allows you to manage your own accounts by focusing on selling products and promotions while showcasing your merchandising skills. Be the retailers Coca-Cola subject matter expert by being responsible for all selling, merchandising and inventory needs.

 Mileage Reimbursement is provided for travel from store to store! This route will service customers in Jacksonville, NC and surrounding area.

The Bulk Account Merchandiser (BAM) is responsible for selling, ordering and presenting products. The BAM role is responsible for selling new products and promotions, collaborating with customers to generate accurate product orders, ensuring commercial plans are executed across their account base, and merchandising products and packages using safe handling techniques and following all quality guidelines.

You will have the opportunity to:

• Execute commercial plans to your customers on daily, pre-set routes.
• Utilize your communications skills (Listening, Speaking and Writing)
• Unlock your competitive nature daily.
• Stock, merchandise, and rotate all beverage sections and displays in your stores.
• Responsible for all ordering aspects of the position. Maintain proper inventory levels, minimize shrink and organize back rooms where inventory is stored.
• Responsible for building all displays sold locally or through other agreements.
• Responsible for communication and providing direction to Merchandisers and Specialists that support your territory on your days off.

Duties & Responsibilities

• Manages, sells, and executes in an assigned group of customers on daily, pre-set routes and generates sales orders based on the assigned delivery frequency for each customer to ensure the day-to-day success of the operation and directly contribute to the financial performance of the company in terms of revenue, volume and gross profit
• Executes applicable promotions and new products based on target lists, monthly Look of Success (LOS) initiatives, marketing promotions, Point-Of-Sale, and commercial plans to ensure excellence in RED (Right Execution Daily) scores for assigned customers
• Fills, merchandises, and rotates products on display and the shelf according to procedures and special programs
• Organizes and maintains back room by stacking and arranging product by package and flavor, arranging the return of empty pallets and shells, damaged and out of date product to the branch
• Creates and distributes point-of-sale materials on display and shelve where permitted. Rotates product. Fills and merchandises Fastlane merchandisers and vendors; checks vendor to ensure proper operation
• Fosters business relationship with store personnel through routine follow-up on requests, proactive pricing, special programs, new opportunities, and upcoming activities discussions
• Identifies and communicates any competitive issues or market activities that could impact the business (i.e., pricing, new packaging, change in business strategy, etc.) and executes all job duties in a safe working manner
   

Knowledge, Skills, & Abilities

• Must have effective communication skills which include listening, speaking, and writing
• Prior customer service experience preferred in a retail setting
• Willingness to work in a fast-paced, physically demanding environment (lifting 50 lbs. repetitively)
• Critical thinking skills
• Secondary education beyond high school preferred
• High initiative and willingness to learn
• Career-mindedness and a highly competitive nature

Minimum Qualifications

• Valid instate driver’s license
• Excellent driving history
• Proof of insurance policy to verify current coverage of liability and property damage at no less than 50,000per person/100,000 accident insurance per occurrence/50,000 property damage and 500 or less deductible effective from first day of employment
• High School Education / GED

Preferred Qualifications

N/A

Work Environment

The work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled