Huntersville, North Carolina, United States · Remote Solely
$74k–$78k/yr
Welcome to Jackrabbit Technologies. Jackrabbit Technologies is the leading provider of software and services that help youth activity centers -- gymnastics, dance, cheer, swim, music, childcare, and others -- grow and op…
Skills: Technical Writing, Knowledge Management, Content Development, Software Documentation, Release Notes
Huntersville, North Carolina, United States · Hybrid
$4k–$9k/mo
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Skills: Team Management, Customer Service Coaching, Process Analysis, Performance Metrics, Conflict Resolution
Huntersville, North Carolina, United States · On-site
$13/hr–$13/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Huntersville, North Carolina, United States · On-site
Automotive Service Department Scheduler Customer-Focused Role | Stable Schedule | Growth Opportunity Krause Auto Group Help Deliver an Exceptional Service Experience from the Very First Call Krause Auto Group is seeking …
Skills: Customer Service, Appointment Scheduling, Phone Etiquette, Active Listening, Multitasking
Huntersville, North Carolina, United States · On-site
$26/hr–$27/hr
Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! Now hiring an Assistant Service Manager! We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join…
Skills: HVAC, Electrical, Plumbing, Pool Maintenance, Carpentry
Huntersville, North Carolina, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, Customer Service, POS Systems
Huntersville, North Carolina, United States · On-site
$19/hr–$20/hr
City, State:Lone Tree, Colorado Title: Room Attendant Location: Lone Tree, Colorado FLSA: Non-Exempt Status: Full-Time Reports to: Executive Housekeeper Pay Range: $19-$20 (Depending on Experience) Job Summary: The Room …
Skills: Housekeeping, Room Cleaning, Time Management, Attention To Detail, Communication Skills
Huntersville, North Carolina, United States · On-site
$20/hr–$21/hr
City, State:Lone Tree, Colorado Title: Night Auditor Location: Lone Tree, Colorado FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Pay Range: $20 - $21 (DOE) Job Summary: The Night Auditor is responsi…
Skills: Bookkeeping, Financial Balancing, Customer Service, Property Management Systems, Communication
Huntersville, North Carolina, United States · On-site
Job DetailsLevel: ExperiencedJob Location: 419 Huntersville - Huntersville, NC 28078Position Type: Part TimeJob Category: StorageWho We Are: At Morningstar Properties, we love what we do, and we hope it shows. We’r…
Skills: Customer Service, Sales, Lead Management, Office Administration, Microsoft Office Suite
Huntersville, North Carolina, United States · On-site
$15/hr–$22/hr
Keffer Mazda is seeking a knowledgeable and customer-focused Automotive Parts Counterperson to join our team in Huntersville, NC. In this role, you will assist customers and technicians by efficiently managing the parts …
Skills: Parts Identification, Inventory Management, Customer Service, Point Of Sale Software, Communication Skills
Huntersville, North Carolina, United States · On-site
$10/hr–$12/hr
Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…
Skills: Customer Service, Communication, Interpersonal Skills, Multitasking, Problem Solving
Huntersville, North Carolina, United States · On-site
Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…
Skills: Restaurant Management, Leadership, Team Building, Communication, Problem Solving
Huntersville, North Carolina, United States · Hybrid
Shift: Monday through Friday, 8:00 AM - 5:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business …
Skills: Project Management, Customer Service, Client Relationship Management, LIMS, Project Planning
Huntersville, North Carolina, United States · On-site
Company Description Our Company Prairie Pizza is a family owned Domino's franchise based out of Charlotte, NC. Our three basic principles are Golden Rule, Teamwork, and Enthusiasm. We pride ourselves on being the #1 pizz…
Skills: Restaurant Management, Leadership, Team Building, Communication, Problem Solving
Huntersville, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Cash Handling, Client Relationship Building, Sales, Interpersonal Communication, Microsoft Office
Huntersville, North Carolina, United States · On-site
Shift: Tuesday through Saturday, 9:00 AM - 6:00 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our busine…
Skills: Sample Processing, Shipping and Receiving, Documentation, Database Management, Sample Tracking
Huntersville, North Carolina, United States · On-site
Position Location: Birkdale Village The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to supp…
Skills: Customer Service, Retail Sales, Supervision, Visual Merchandising, Interpersonal Communication
Huntersville, North Carolina, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow, Inventory Management
Huntersville, North Carolina, United States · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we wo…
Skills: Hardware Troubleshooting, Software Troubleshooting, Customer Service, Technical Support, Device Repair
Huntersville, North Carolina, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Huntersville, North Carolina, United States • Remote Solely
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Create and maintain clear, user-focused product documentation, help center content, and release notes for a SaaS platform. Collaborate with Product, Support, and Development teams to translate complex technical concepts into accessible guides.
Requires a Bachelor's degree in Communications, Computer Science, or a related field and at least 2 years of experience in technical writing or knowledge management. Candidates must be US Citizens or Green Card holders living in the US with reliable high-speed internet.
Welcome to Jackrabbit Technologies.
Jackrabbit Technologies is the leading provider of software and services that help youth activity centers -- gymnastics, dance, cheer, swim, music, childcare, and others -- grow and operate efficiently. We are an entrepreneurial-minded, rapidly growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers over 7000 clients in 35 countries around the world.
Our culture empowers YOU.
We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual--all of our employees enjoy the privilege of working remotely. We always have and always will.
What you'll do.
The Technical Writer - Knowledge is responsible for creating and maintaining clear, accurate, and user-focused product documentation that helps clients understand and successfully use Jackrabbit. This role supports the company's knowledge management efforts by developing help center content, feature documentation, release notes, and other product-related resources.
You will partner closely with Product, Support, Implementation, and Development teams to understand product functionality, document changes, and ensure knowledge resources remain accurate and up to date. This role plays a key part in helping clients learn new functionality and stay informed as the product evolves.
Success in this role requires strong writing skills, attention to detail, curiosity about how software works, and a commitment to creating content that improves the client experience.
Key Responsibilities:
Product Documentation & Release Communications
Knowledge Content Maintenance
Cross-Functional Collaboration
What you're about.
Required:
Preferred:
Core Competencies:
Success in this role is measured through:
What you will love about us.
Jackrabbit is committed to providing a workplace free from discrimination or harassment. We expect every member of the Jackrabbit team to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.
You build their dreams. We build your business.
You build their dreams. We help you build your business. Jackrabbit Technologies is a Certified B Corporation and the industry’s most responsive, reliable, and robust class management software for gymnastics, dance, swim, cheer, music, and care programs. We serve 7,000+ customers in 25 countries, and have helped more than 12,000 schools streamline operations, boost revenue, and reclaim time—so owners and staff can focus on what they love: teaching.
Offices: 9820 Northcross Center Drive, Huntersville, NC 28078, US
There are currently 187 open customer service & support positions in Huntersville, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowes Foods, Great Clips Inc., American Eagle Outfitters Inc., CVS Health, among others. Browse the listings above to see every active employer.
Yes — 13 of the 187 open customer service & support positions offer remote or hybrid work (4 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
