Customer Service & Support Jobs in Herzliya, Israel (Now Hiring) — 22 open
Friends*
Account Executive - AE
Herzliya, Tel-Aviv District, Israel · On-site
Mid level
Sales engineer (SE) is an experienced engineer that takes part in all sales activity in Benelux. This SE position requires 2-5 years of experience in the technical field of Data/VoIP/Telephony Software and Hardware. The …
Skills: VoIP, Telephony, Data Networking, SIP Protocol, UC
Power the Future with Us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutio…
Skills: Electrical troubleshooting, System diagnostics, Hardware repair, Software troubleshooting, Communication systems
The Support Development Team builds and maintains internal applications that help Support Engineers work more effectively - automating repetitive tasks, streamlining workflows, and translating operational challenges into…
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative techn…
Skills: Account Management, Revenue Generation, Upselling, Cross-selling, AI Workflow Automation
Ambition Needs a Place to Grow. At Playtika, we create mobile games enjoyed by millions worldwide. Combining the scale of a public company (NASDAQ: PLTK) with the speed and ownership of a startup, we are a global leader …
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Skills: Chargebacks, Payment Disputes, Operational Leadership, Team Management, Risk Management
מזמינים אותך להצטרף לנבחרת המנצחת של בנק דיסקונט! מאז 1935, בנק דיסקונט הינו הבנק המוביל בחווית הלקוח! תוך מתן שירות אישי, אנושי ומקצועי, אנו פועלים יומיום למען לקוחותינו ומשקיעים המון בכדי לזכות שוב ושוב באמונם ובשביעות…
Hypernative is the leader in real-time threat prevention for Web3. We empower protocols, bridges, and DeFi platforms to detect and prevent exploits before they happen. Our platform is trusted by leading crypto-native org…
About the Role We're looking for a proactive and detail-oriented NOC Operator to join our 24/7 Operations team. In this role, you'll be responsible for monitoring the availability, health, and performance of our producti…
Skills: Production Monitoring, First-line Troubleshooting, Incident Management, Network Operations, Windows OS
Curious about what it’s like to work at Cognyte? At Cognyte, you’ll collaborate with expert colleagues around the globe to solve problems most people will never even know exist! You’ll be part of building unique solution…
Skills: Enterprise IT Support, Microsoft 365, Active Directory, Microsoft Entra ID, Windows Support
Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough… Technology is changing incredibly fast. T…
Skills: OSINT, Intelligence Analysis, Investigative Methodologies, Product Demonstrations, Customer Training
Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worl…
Skills: Support Management, Matrix Management, AI Implementation, Performance Tracking, SLA Management
Marriott International Hotels, Inc.
Dir-Guest Services
Herzliya, Tel-Aviv District, Israel · On-site
Mid level
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …
Overview We are seeking a highly skilled and dynamic Global Support Manager to lead and evolve our customer and technical support center operations. This role requires a strategic leader with strong technical acumen and …
Skills: Global Technical Support Management, KPI & SLA Management, AI-powered Support Tools, Automation, Stakeholder Management
Power the Future with Us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutio…
Skills: Electrical Troubleshooting, System Diagnostics, Hardware Repair, Software Troubleshooting, Customer Service
Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services…
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Skills: KYC Strategy, AI and Automation, Compliance Operations, AML Regulations, Risk-Based Approach
Cye is looking for a Project Manager to manage and grow relationships with strategic customer accounts while ensuring successful delivery of projects and services. This role is ideal for a mid-level professional with bac…
JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves …
Verint Israel site in Herzliya is one of the most significant Verint’s R&D centers worldwide. We are part of a successful global organization but enjoy being a dynamic local site of 200 passionate and creative experts. O…
Skills: Technical Writing, Information Architecture, Content Development Lifecycle, AI-assisted Authoring, Pendo
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Contract
bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
The Sales Engineer provides technical consulting and hands-on support throughout the pre-sales and post-sales process for AudioCodes products. They act as the primary technical interface for customers and partners, managing knowledge transfer and leading technical responses for RFPs.
Requirements
Candidates must hold an engineering or university diploma in Telecommunications, Electrical Engineering, or Computer Science. A minimum of 2-5 years of professional experience in VoIP and data networking is required.
Full job description
Sales engineer (SE) is an experienced engineer that takes part in all sales activity in Benelux.
This SE position requires 2-5 years of experience in the technical field of Data/VoIP/Telephony Software and Hardware. The SE should have system “hands on” and engineering capabilities while understanding the overall customer requirements to be in a position to lead him to the best solution of both AudioCodes and partner products.
The SE is in charge of all technical activities in and after the sales process.
The SE is part of the region’s sales organization. It is expected that this individual acquires in depth knowledge in all AudioCodes products throughout the training on the job and beyond as well as continuously gains new knowledge.
The SE is responsible for providing technical consulting to the sales force for all standard AudioCodes products and be involved actively (“hands on”) in customer support through the pre-sale and post-sales process. During the post-sales phase, the position’s primary goal is to be the focal point for all technical issues related to a customer (technical account management) excluding the actual technical services management.
Hereafter, a more detailed list of primary duties and responsibilities:
Provide technical assistance to the sales force during (onsite) sales calls
Provide pre-sales technical support (“Hands on” capabilities - a must)
Provide technical support during first time installation of new products together with AudioCodes partners and end users
Pre-sales technical interface to the channel/partner while nurturing and managing of technical knowledge transfer to the partners
Analyze the technical fit of AudioCodes’ products against the prospects’ and customers’ requirements
Deliver customer presentations and hands-on product demonstrations, hence product setup knowledge is a requirement
Provide product training to customers during the pre-sales and post-sales phase.
Lead RFP’s/RFI technical responses
Provide technical assistance to Marketing for regional events (e.g. seminars, road shows etc.)
Supervise and manage interoperability tests for systems being the interface between the customer /carrier and AudioCodes PM + BL
Support CPE interoperability tests between carrier and AudioCodes in his region
Leading Proof of Concept activities in the region
Requirements
Education: Engineering or university Diploma in Telecommunications, Electrical Engineering or Computer Science or similar education.
Work experience: 2-5 years’ professional experience in a VOIP and data networking related field.
We partner with visionary leaders inventing better, fairer futures.
Industry
Design
Company size
2-10 employees
Founded
2014
Headquarters
Brooklyn, New York
LinkedIn followers
657
Friends is a collaborative design company helping visionary leaders invent better, fairer futures.
For the past five years, Friends has worked with executive teams to build new capabilities and make a positive impact in the world. Working alongside organizations including NASA, Impossible Foods, Nike, and Mount Sinai during moments of (re)invention and growth, we support teams as they take on the most challenging issues of our time—health care, diversity, climate change, and criminal justice reform.
In addition to their consultancy, Friends created a members-only community that provides new benefits to talented professionals challenging the status quo. Risktaking should be rewarded and it’s in the nature of Friends to share because humanity, creativity, and purpose are at the core of what they do every day. https://bff.co/co-op
Offices: 37 Greenpoint Avenue, 219, Brooklyn, New York 11222, US
How many Customer Service & Support jobs are open in Herzliya, Israel right now?
There are currently 22 open customer service & support positions in Herzliya, Israel listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Herzliya, Israel?
Companies currently hiring include SolarEdge Technologies, Cognyte, Marriott International Hotels, Inc., Payoneer, Applause, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Herzliya, Israel?
Yes — 5 of the 22 open customer service & support positions offer remote or hybrid work (0 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Herzliya, Israel?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.