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Full-time
high school
401(k) with match, Medical insurance, Dental insurance, Vision insurance, Life insurance, Short-term disability
Posted 13d ago
~40 hrs/week
Responsibilities
The Optometric Technician supports optometrists by performing preliminary patient evaluations, diagnostic testing, and managing appointment schedules. They also maintain patient records, assist with contact lens training, and ensure the practice remains clean and organized.
Requirements
Candidates must have a high school diploma or GED and familiarity with medical terminology related to eye care. Experience in patient evaluation and maintaining HIPAA-compliant records is required, along with strong attention to detail and PC proficiency.
Full job description
About AEG:
At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
You'll join a team that:
Invests in leadership development and internal growth.
Believes people and performance go hand in hand.
Values collaboration, authenticity, and continuous learning.
Celebrates wins, supports challenges, and grows together.
About the role
At AEG, we believe great patient experiences begin with great teams. As an Optometric Technician, you'll work alongside the Optometrists to support all aspects of patient care and education, ensuring that patients receive exceptional care.
The Optometric Technician conducts pre‑testing procedures, assists with specialty diagnostic testing, performs post‑exam tasks, and manages the doctor’s appointment schedule to ensure every patient receives an efficient, high‑quality experience from start to finish.
Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
Performs verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
May be required to schedule referral appointments with Ophthalmologists, Diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
Records and maintain patient records / files in compliance with company, federal, and state policies (HIPAA).
Responds to patient telephone inquiries regarding medication, treatment, problems referring to the Optometrist as necessary.
May be required to perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera. Etc.).
Documents medical findings and communication between Optometrist and patient in Electronic Health Records(EHR) and assist with clerical duties related to medical documentation (participating practices only). Checking CPT codes, billings for post op, office visit etc.
Ensures that maximum schedule utilization occurs through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, contacting no-shows or canceled patients to reschedule.
Performs contact lens insertion and removal classes (I&R) and manages the contact lens trial inventory, check-in and take contact lens orders in person or by phone.
Performs end-of-day responsibilities to include opti-schedule wrap-up, end-of-day checklist, etc.
Cleans and organizes frame boards, displays, mirrors, work bench, office area, maintaining overall cleanliness and visual appeal of the practice.
May be asked to act as a scribe for the Optometrist or perform refractions.
Performs other duties within the practice as requested.
Qualifications
Experience evaluating patients for eye exams and dispensing eye exam medications.
Familiarity with medical terms associated with eye treatment.
Experience maintaining patients’ records / files per HIPAA regulations.
Industry certification (CPO, CPOA, CPOT).
Qualifications
High School or GED qualification.
Strong attention to the details and ability to work under pressure in fast paced environment.
PC skills to include MC Office, Windows, and Word Processing.
Demonstrated ability to work collaboratively in a team environment.
Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.
Helping optometry practices improve patient outcomes while keeping care local.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Dallas, TX
LinkedIn followers
15,180
Total funding
$89M
Helping optometry practices improve patient outcomes while keeping care local.
Overview:
AEG Vision partners with optometry practices to strengthen both patient care and practice performance. We preserve the local brand, team, and clinical approach while providing the scale and infrastructure that independent practices often lack. That includes investment in technology, equipment, supply chain, and operational support.
Our model is designed to:
- Improve patient outcomes
- Reduce operational complexity for doctors
- Create long-term value for practices and their teams
We work with practices navigating industry pressure from consolidation, managed care, and rising operating costs, and give them a path to grow without losing what makes them local.
Community:
We support access to vision care through partnerships with Prevent Blindness and in-practice programs that fund exams and eyewear for underserved communities.
Offices: 4835 LBJ Freeway, Ste 850, Dallas, TX 75244, US
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How many Customer Service & Support jobs are open in Hendersonville, TN right now?
There are currently 256 open customer service & support positions in Hendersonville, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Hendersonville, TN?
Companies currently hiring include Lowe's Companies, Inc., UFC GYM, Tire Discounters, Inc., Costco Wholesale, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Hendersonville, TN?
Yes — 21 of the 256 open customer service & support positions offer remote or hybrid work (20 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Hendersonville, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.